ReConvert post purchase upsell
The Shopify App has received overwhelmingly positive reviews from users. Customers appreciate the app's usefulness in setting up upsell offers and the A/B testing feature. The support team, particularly individuals like Shafta, Saumya, and Alex, has been highlighted for being helpful, responsive, and patient in assisting with setup and resolving issues. Users have mentioned that the app has led to increased revenue and post-purchase engagement. However, there are a few negative reviews mentioning issues with pricing transparency and subscription charges without clear consent. Overall, the app is praised for its functionality, ease of use, and excellent customer service.
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I love that reconvert has kept human customer service agents, that actually know what they're talking about. They're favorite customer service to work with!!
Thanks so much! We're proud to keep real humans on support who know the product inside out. Glad the Upsell.com team could help 🙌
I’m loving this app and was already getting upsells from it after just one day. It’s super powerful and can be as complex or as simple as you need it to be. I also really appreciate their support. I had a call with Alex Pogasiy, and he was great. He answered all my questions and walked me through a few things I needed help with. If you get this app, I’d definitely recommend scheduling a call with their support team. It saved me a lot of time, and they also gave me some great ideas on how to get more out of the app.
L’assistenza è stata rapida, gentile e disponibile. Suggerirei però di indicare chiaramente nell’app che il widget Bundle non supporta i prodotti digitali: l’ho scoperto solo dopo aver configurato l’offerta e provato ad aggiungere gli ebook al carrello.
UX is a little confusing but the support is really friendly and supportive. :)
Thanks for the kind words about our support! We're always working to make the UX clearer too. The Upsell.com team is here anytime ✨
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