ReConvert Post Purchase Upsell
ReConvert Cart Checkout & Thank You Page Upsell & Cross...
Rating
4.9
feedback
4,985
chart
#107
All reviews
Rating Breakdown
Review RSS Feed
Sept. 1, 2024
Very professional Support Team. Riya was more than helpful!
Hey! Thank you for your 5* review and I'm pleased you are happy! Glad the team were quick and helpful in getting you up and running! What could we do to make this a 5* experience for you - let us know ([email protected]) Always here for you 🖤 Avraham | Customer Success
Aug. 27, 2024
So far so good. The customer service was quick and very helpful to get me up and running.
Hey! Thank you for your 5* review and I'm pleased you are happy! Glad the team were quick and helpful in getting you up and running! What could we do to make this a 5* experience for you - let us know ([email protected]) Always here for you 🖤 Avraham | Customer Success
Aug. 20, 2024
Ottimo servizio di assistenza preparato in tutto. (Saumya)
Hey! Thank you for your 5* review and I'm pleased you are happy! Glad Saumya was able to assist! What could we do to make this a 5* experience for you - let us know ([email protected]) Always here for you 🖤 Avraham | Customer Success
Aug. 19, 2024
Hey! Thank you for your 4* review and I'm pleased you are happy! Could you let us know via live chat or [email protected] how we could make this 5* for you? Always here for you 🖤 Avraham | Customer Success
Aug. 12, 2024
Functionality is great, easy to set up discounts and offers in Thank You Page, Order Status Page, and Post Purchase popups. The system is fairly logical but it takes some getting used to how it all works. Service is instant if you need any support or have questions. Ash is very helpful. Will be keeping this app as one of our ongoing marketing tools.
Hey! Thank you for your 4* review and I'm pleased you are happy! Ash is great, I'm so happy he was so helpful. Could you let us know via live chat or [email protected] how we could make this 5* for you? Always here for you 🖤 Avraham | Customer Success
Aug. 12, 2024
Great support function. Ash was really helpfull!
Hey! Thank you for your 4* review and I'm pleased you are happy! Ash is great, I'm so happy he was so helpful. Could you let us know via live chat or [email protected] how we could make this 5* for you? Always here for you 🖤 Avraham | Customer Success
Aug. 7, 2024
NICE APP !!
Hey! Thank you for your 4* review and I'm pleased you are happy! Could you let us know via live chat or [email protected] how we could make this 5* for you? Always here for you 🖤 Avraham | Customer Success
Aug. 1, 2024
Im not going lie, the application is hard to navigate and it can get very confusing. But overall, the customer service is wonderful and very helpful and answers right away! The application is good for upselling items in your store and automatically does it for you and collects data for you can have a better understanding where your audience is targeting and coming from. Its a good app, just needs a better interface so it can be user friendly.
Hi Thank you for your 4* review on the app store. Glad Anastasia was able to help so much! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. We love our customers having 5-star experiences. I've emailed you, can you come back to me? Thanks! Jordan Customer Care
July 28, 2024
todo perfecto gracias
Hi Thank you for your 4* review on the app store. Glad Anastasia was able to help so much! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. We love our customers having 5-star experiences. I've emailed you, can you come back to me? Thanks! Jordan Customer Care
July 22, 2024
Great support and help from Riya but the onboarding setup still say it is not setup even that it is.
Hi Thank you for your 4* review on the app store. Glad Riya was able to help so much! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. We love our customers having 5-star experiences. I've emailed you, can you come back to me? Thanks! Avraham Customer Success Director
July 19, 2024
Ash was helpful and offered assistance. Thanks
Hi Thank you for your 4* review on the app store. We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. We love our customers having 5-star experiences. I've emailed you, can you come back to me? Thanks! Avraham Customer Success Director
July 16, 2024
Wish it worked for other multi currency but its a shopify limitation
Hi Thank you for your 4* review on the app store. We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. We love our customers having 5-star experiences. I've pm'd can you come back to me? Thanks! Jordan Customer Care
July 15, 2024
I just started building the first flows in the app, and I can say there is a lot of room for improvement. when it comes to highlights, it would be amazing customer support as Saumya is a huge help for me during onboarding to the app! She is not there just to answer on all of my questions and assist me during work, but also proactively checking on a process
Store
Mein Shop
Using app
4 days
Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad Saumya was a huge help! She is doing great! Always here for you 🖤 Avraham | Customer Success
July 14, 2024
Still figuring out the app but it's great , have just deducted 1 point because the downsell trigger is not yet live . I have to mention a guy named Alex from the support team. He was really helpful and gave instant replies and helped me understand post purchase conditions, widgets really well.
Hey! Thank you for your 5* review and I'm pleased you are happy! Alex is great - I'm so happy he helped you! Always here for you 🖤 Avraham | Customer Success
June 30, 2024
La versión anterior es mejor a la nueva pero todo bien.
¡Gracias por la calificación de 4 estrellas! ¡Estamos muy orgullosos! Estamos encantados de que hayas disfrutado de nuestra aplicación y nos encantaría saber cómo podemos hacer que sea una experiencia de 5 estrellas para ti. Te agradecería que respondieras a mi correo electrónico. Saludos cordiales Avraham | Éxito del cliente
June 7, 2024
Love the app, but the recent changes are very complicated. The support Anastasia helped alot <3
Thank you for the 4-star rating! I'm glad Anastasia was able to help you! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. I'd be grateful if you would reply to my email? Avraham | Customer Success
May 10, 2024
Mega freundlicher, hilfsbereiter und vorallem schneller Support - keine 30 sek und ich hatte jemanden im Chat! Top
Thank you for the 4-star rating! **** We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Could you pop me an email at [email protected] - would love to hear what would make it better for you? Best Avraham | Customer Success
May 9, 2024
Great customer service, Ash was very patient with me as we spent nearly 5 hours trying to configure the best way for ReConvert to accommodate our needs!
Thank you for the 4-star rating! (Ash spending 5 hours with you!! Wow! That's amazing! That said - we always go above and beyond for our customers - they tell us this time and time again!) We're super proud! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. I'd be grateful if you would reply to my email? Best Avraham | Customer Success
April 13, 2024
Store
My Store
Using app
20 days
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care
May 19, 2024
I had a notification that my reconvert wasn't working and I did not set it up as I am not tech savy. I messaged the team and they looked into it the issue. They said I didn't need to do anything but the message is still showing Thanks so much
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. I'd be grateful if you would reply to my email? Avraham | Customer Success