PaulaMax Jewelry review for ReConvert Post Purchase Upsell
Dec. 31, 2023
It is meh. It doesn't work with personalized products because you can't direct shoppers to the product page... and if you do NOT direct them to the product page you'll spend your time contacting customers manually 1 by 1 to get their customization details. The product comments do not sync to Shopify or Klaviyo. And the birthday form is pre-populated with today's date, so more than half of the 100+ submission I received were with the current date, making this feature pretty much useless also.
Thank you for your feedback. We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience. Please consider revisiting your review after seeing the changes we’ve made. You can always email [email protected] writing Jordan in the subject line and I'd be happy to assist specifically. Your input truly makes a difference! 😊 Best Jordan | Customer Care
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