MVE BOUTIQUE review for ReConvert Post Purchase Upsell
May 3, 2024
Don't waste your money; this app won't better your business but will take your money from your hard work in achieving your sales. This app has taken money out of my accounts without authorization, approximately $1600, as they have done to other businesses according to the reviews. They are very sly, and I have read in a review here that they changed their free plans by giving only one day's notice. They claim I have been using the app, yet I have screenshots proving they never had access to my customer data, which is essential for the app to function correctly. The app was disconnected after the free trial because it didn't bring any extra sales whatsoever. Yet, they continued to take money from sales they did not contribute to in any way.
M, Thank you for sharing your experience. I'm sorry to hear about your frustrations. Our records show that:- - When you installed the app, permission was provided to charge up to a maximum of $799, in accordance with the pricing terms, was agreed to you by you. - You had a 30 day trial beginning on 29 December 2022. - On 21 January 2023 you were charged your first charge of $89.99 as you had between 1,000 and 1,999 orders. - Since then, and continuing until 17 March 2024, you were charged $89.99 per month (as the number of orders remained the same). Some months you were also charged a commission of 0.75% on orders where ReConvert technology generated the sale. On 17 April 2024 you were charged $49.99 as your total orders in this month dropped to between 500 and 999 orders. On 25 April 2024 you uninstalled ReConvert and made claims that we had fraudulently been taking your money since January 2023. I would like to help address your concerns and improve your experience. I would personally like to speak with you to understand your goals better and see how we can assist you in achieving the results you want using ReConvert. Please reply to my email from a week ago, so we can schedule a call. I'm here to assist you and find a resolution together. Thank you again though for taking the time to share your perspective. Best regards Avraham | Customer Success
ReConvert Cart Checkout & Thank You Page Upsell & Cross...