Sustainable Grace review for ReConvert Upsell & Cross Sell

1 / 5

Nov. 5, 2024

Pricing is super confusing. When it says you'll be charged based on usage fees, I would think that means for the actual app itself making me money. In the 6 months I had the app I only got 3 upsell orders but but they were charging me every month sometimes as high as $14.99 in usage fees and I'm not sure for what. So any extra money I made on the upsells went back to them and beyond. How are you charging people for sales you didn't make? And the flows are not easy to setup at all. Going to go back to honeybear upsells.

Using app

6 months

Total reviews

5

Average rating

4.2

Developer Reply

Hi, I'm sorry to hear you’re unhappy with our pricing. While of course it's your choice which apps you choose to use (and whether that includes our own!), I'd like to address your concerns directly and make things right. I'll reach out to you personally to help resolve this matter. Best Avraham Customer Success Director ReConvert

ReConvert Upsell & Cross Sell for Shopify
ReConvert Upsell & Cross Sell
4.9 star
5,353 reviews

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