Happy Bulge Swim Co. review for Upsell.com ReConvert Bundles

2 / 5

May 20, 2025

They emailed customers today and said their free plan is going away and they're automatically charging people in a few days. "We're discontinuing the free plan and automatically transitioning all free users to a paid plan..." That's slimy. It's one thing to have a paying customer and do a price increase, fine. It's another to take a free customer and start charging them when they never agreed to a fee when signing up. Paying for products and services, of course; suddenly changing a business model and modifying an account without the customer's consent seems fraudulent. The decent thing: allow free users to grandfather their current setup and if they so choose, they can upgrade their membership. Going in and suddenly taking money from them -- customers, start filing chargebacks and fraud claims. CANCEL!

Using app

About 3 years

Total reviews

4

Average rating

1.3

Developer Reply

Hi there, I'm editing our reply here, Eric here the CEO. This is an honest mistake. Please message me directly, I will solve this for you immidietly. [email protected]

Upsell.com ReConvert Bundles for Shopify
Upsell.com ReConvert Bundles
4.8 star
2,732 reviews

ReConvert Checkout & Post Purchase Bundles Upsell Cross Sell

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