Sub-Shop Bondage and Fetish Superstore review for Upsell.com ReConvert Bundles
Jan. 28, 2026
BEWARE - THEY USE YOUR CHECKOUT PAGE AS THEIR AD FARM. When I found out about it from an upset customer, I contacted Shopify and they identified the issue was Reconvert showing their ads on our website. When I contacted Reconvert, they stated that yes they do and it's a "feature". I never accepted this - ads were being shown without our consent or knowledge. We lost significant brand trust. On top of that, it was not worth the cost. Reconvert rarely resulted in sales and never paid for itself. It turned out to be a liability in every way.
Using app
About 5 years
Total reviews
8
Average rating
4.5
Hello Autumn, Thank you for sharing your feedback. We sincerely apologize for the frustration and the impact this has had on your brand trust; this is certainly not the experience we want for our partners. Regarding the ad feature, our goal was to provide a new revenue stream for our merchants. We understand that transparency is vital, which is why we sent out a notification to all users two weeks before the feature went live with instructions on how to opt-out. However, we clearly missed the mark in ensuring this was communicated effectively to you, and we take your feedback to heart. We also regret to hear that the app’s ROI didn’t meet your expectations. We want our tools to be a growth engine for your business, not a liability. We have already reached out to you via email to offer a solution and discuss how we can make this right. Please check your inbox, or feel free to contact us directly so we can resolve this for you immediately. Best regards, The upsell.com Team Update [02/18/2026]: Hi Autumn, we’ve sent a couple of follow-up messages to your email as we haven't heard back yet. We are very eager to provide a solution and address the concerns you raised regarding your account. Please check your spam folder or reach out to us directly so we can resolve this for you immediately!
Create Cart Upsell & Cross Sell + Post Purchase Upsell...