SportsBra review for ReConvert Post Purchase Upsell
Oct. 1, 2020
The one star is because they keep emailing me even though I deleted the app as it wasn't what I was after. I asked them to remove me off their database and tried to unsubscribe but continue to get sent emails. Very bad practice! Update: now they have seen my review the messaging has got worse to the point of stalking! They have sent me messages via Facebook, my website chat and WhatsApp asking me to remove my review. Do they not realize the reason they got the 1 star review was because of all the messaging in the first place?!
Hi there, Thank you for the honest review, I apologize for the inconvenience. We strive to provide excellent customer support, but our company is built by people, and people sometimes make mistakes. We made a huge mistake with the way we treated you so I wanted to reach out personally to apologize. If there is anything we can do to get you to give us another chance or make things right please feel free to message me directly at [email protected] Good luck with your store, and I'm here if you need me, Eric | ReConvert CEO
ReConvert Cart Checkout & Thank You Page Upsell & Cross...