ELXNAY review for ReConvert Upsell & Cross Sell

3 / 5

Jan. 1, 2021

When I first installed the app I left a 5 star review, the app performance is good and the concept is amazing. However I integrated my orders from Etsy store into Shopify - so that i could manage stores in one place and THIS APP charged me for orders that did not sell on this platform! Though it was quickly resolved from Eric and i was refunded for the amount, I was turned off by this experience and have decided to uninstall as I need to know I wont incur (unfair) extra charges when running my business.

Store

ELXNAY

Using app

2 months

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for your feedback! We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊 Please email [email protected] and write Jordan in the subject and we can try to resolve this and work through any issues together. Best wishes! Jordan | Customer Care

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