CloudPude review for ReConvert Upsell & Cross Sell
Aug. 13, 2022
Having many of my bundle upsells got unpaid, contacted support to get help, still not resolved after 5 days. You asking why I'm going to zipify then... Why we should pay for an app for if there is no help for a big issue in your app ?
Hi there, Eric here, CEO at ReConvert Thank you for giving us a chance, & I apologize for the inconvenience. We have a developer working full-time on your issue, but it seems to be a bit more complex than we anticipated. I can assure you that we did not forget about you and do anything we can to solve your issue and make you a happy customer :) I hope this issue will be resolved within 2-3 days. I tried reaching out and couldn't get you on the phone. Please get back to me at [email protected] and let me make your experience better, you can communicate directly with me until this issue is solved, Eric | ReConvert CEO
ReConvert Checkout & Post Purchase Bundles Upsell Cross Sell