RecoverMyCart
Recover My Cart
Rating
3.9
feedback
141
chart
#10,191
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
9%
-
Less than a month
33%
-
Less than a year
35%
-
More than a year
16%
Reviews Summary
The reviews for this Shopify App are quite mixed. While some users have had positive experiences with the app, mentioning that it works well, is easy to use, and has helped recover a significant amount of revenue, others have faced issues such as emails not being sent, lack of customer support, and problems with updating templates. Common themes found in the reviews include the app's effectiveness in recovering abandoned carts, ease of use, positive impact on sales, and frustrations with technical issues and customer service.
Highlights
Review RSS Feed
All reviews
Dec. 1, 2025
Suddenly it stopped working, and contacting customer service yielded no response. No emails have been sent for over a month. Not recommended for use！
Nov. 29, 2025
Today is November 29th, and the most recent email was sent on October 19th. This plugin hasn’t sent any emails for over a month. Don’t use it!
July 31, 2025
I've had Abandoned Cart recovery emails for years. It works well but lately I've had bot attacks with 100 fake email addresses signing up for my mailing list every hour and leaving 1 item in their shopping cart triggering hundreds of abandoned cart emails to me every day. I can delete the email addresses with my email provider and make sure my Shopify sign up pop up has Captcha but I can't update my Abandoned Cart email templates with new picture, address and free shipping amount. I'm hoping by updating them I might secure them from bot attacks? The problem - their templates won't update after a test and save - and they don't offer a SAVE button. The bigger problem - There is no customer service by this company. No email, chat or phone. If I had any customer service response at all, I might be interested in paying for other services, like FB messaging if I understood it better but they will never know, and now I might never be able to update my abandoned cart emails. Too bad. They were a great company when I first signed up.
Oct. 25, 2025
All of a sudden app stopped sending customers emails. It’s been 5 days and no emails sent. I am waiting for a response from support to fix this issue. UPDATE: Started working again after I uninstalled the app. Now several months later the same issue has happened again. However this time it's not working. I get charged every time I install the app so they are basically stealing money from me and I can't get ahold of anyone. Emails keeping bouncing.
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