RecoverMyCart

Oct. 27, 2019

At first it worked well and then none was recovered. I doubt that if the emails were delivered successfully. I tried to contact the team and never got response! I have decided to delete the app.

May 18, 2019

No doy menos estrellas por que no se puede, pero me han cobrado la suscripcion sin previo aviso , aparte que la aplicacion no me ha servido de nada no he conseguido ni una venta, asi que la aplicación fatal

Nov. 18, 2018

Ne fonctionne plus depuis 4 jours Dommage car au départ bonne application pas de retour du service client

June 22, 2018

I have deleted my app and informed in email that I want to unsubscribe from the app. But they are still charging me every month!

May 9, 2018

does not work, the customer servie was very slow

April 29, 2018

Unfortunately it doesn't work. I had one abandoned cart today about 3 hours ago and the dashboard for this app never refreshed to show any orders at all even though the email address was listed in my own admin.

April 9, 2018

Was excited about this app and spent a few hours getting the cart recovery email set up. Next day, it had reset itself and we had to do it again. Also couldn't import past abandoned carts. Emailed support and they asked for more info which we provided the next day, but haven't heard anything in the 11 days since except the auto-close ticket. The app has reset itself again and we now have the email template for "RTX BOX acessórios" instead of our own. So we've now wasted 5-6 hours in total, have had zero emails sent, and getting nada from support. Hard to think of any redeeming features with this app unless you like frustration and wasting your time.

April 7, 2018

App is constantly sending out emails after a customer orders some times days after so they are demanding a discount after order has already shipped. Emailed them for support and never heard back from them. Also counts every email sent as recovered even if the customer orders with out leaving the site or before the first email is sent. stats are nowhere near accurate. UDATE : APRIL 7th This app is continually sending out email to customers that have already purchased. It just sent out 34 emails at once some to non customers, but some to customers who already converted. now I get the fun task of talking those customers who now have a coupon code they didn't get to use off a ledge... GET YOUR APP FIXED OR I WILL HAVE TO FIND ONE THAT ACTUALLY WORKS PROPERLY

Feb. 26, 2018

Had this app for just over a week, and at first it was working perfectly and recovered 2 abandoned carts for me. I added my email under the bcc so I could be confident and know for sure that emails were being sent since I was paying for the app at the end of the day! After a couple of days using this app, I stopped receiving emails and emailed support which replied back to me within 24 hours saying that it worked but it clearly wasn't. I then tested it out by going onto my website and abandoning a cart to see if I would receive an email from this app but just as I thought I received nothing! So glad I caught onto this at the beginning of using this app so I can cancel and not waste anymore money on it.

Feb. 8, 2018

I'm just trying to send a test mail to my self and receive nothing also i'm trying to aks for support since 2 days ago nobody says nothing.

Feb. 8, 2018

The app works as expected, but having some issue with recovery emails being sent to the wrong address. Contacted [email protected] before posting this review. Received an automated response a support representative would be reviewing my request and will send me a personal response within 24 hours. 7 days passed and still didn't hear back from representative and issue not resolved. Poor experience and lack of support.

Dec. 15, 2017

does not import emails properly does not allow you to manually import items poorly made

Nov. 3, 2017

stopped working and hasn't sent our emails for months. can't get intouch with anyone from support.

Oct. 21, 2017

Emails just stopped working and hit up support for chat and they never responded.

Oct. 4, 2017

Useless!!! I have had it running for about 2 months and it has recovered 0 carts!!!!

Aug. 16, 2017

ATTENTION REQUIRED: Your connection appears to be broken and orders aren't being imported. Please re-install this application to fix. Your settings will be preserved and any missing orders will be imported. Your checkout is broken. You cannot reinstall a freaking web page.

July 29, 2017

The app does not seem to work no email received tested it a number of times. A pity really. Thanks Mark. www.learnyogaathome.co.uk

July 13, 2017

It would be fine if this app would simply not work. But it does and it does it other than described - and this is a big problem. We installed it and had several hassles with it. Then it started to import our abandoned checkouts, but only some of them. The next day it imported more and more and also the ones, we already sent an E-Mail before or that were already recovered, some of them older than a month! On day three it imported all checkouts and bulk-emailed nearly all of them (I know this because we are on BCC). That making even worse is that it claims to have x EUR recovered and counts older recoveries from date before it was even installed. The features that are in this app’s description or the FAQ describe the features how it should work. But it really does not. Proven. I dropped an E-Mail to the developer with my concerns and he replied (after two days of his app going crazy) that everything works great and the bad reviews here are just competitors that want to make this app look bad. No they are not. I am a real shop owner. I do recommend all shop owners to double-check what this app is doing with their loyal customers.

April 16, 2017

Sounds great - won't install. Browser security session settings have nothing to do with why this installation doesn't work.

March 19, 2017

Great App Which is not working at all. Don't even waste your time with this cose all reviews are fake!!