Recurly Commerce Subscriptions

Prive offers robust subscription features and addressed some of the main issues with our previous subscription provider. Big fans of the password-less log in, native checkout, clean reporting, and unique gifting capabilities. Not to mention, an awesome team that took care of the entire migration process for us!

If you are looking to integrate subscriptions for your store- Prive is the obvious choice. Fully customizable, intuitive backend and affordable (unlike many other companies I was checking out).

We have used a couple of subscription platforms before Prive and have ben blown away by how good this team/product is! We had quite a complex setup/migration and customization needs which were easily dealt with by Prive. (1000x better than our last migration experience with another subscription platform) They really are a true subscription partner who takes in feedback and applies it quickly to their product by releasing updates and changes faster than we have seen anyone else move. I am genuinely excited for how good this platform is and will be in the future. The customer service is excellent, even though we are in a different time zone, and the platform is all set up to reliability and properly service stores with 10K+ subscribers. We couldn't be happier, thanks Claudia, Kai and the rest of the Prive team!

Another happy customer! I made the switch from Recharge (thank god!) and after researching many different subscription softwares, I landed on Prive and I am so glad I did! We have a very customized Shopify backend with different variants within a product needing different rules, so I was looking for something that would be able to work seamlessly (which is not easy) while also providing a lot of new features Recharge couldn't offer. Prive did not disappoint! They worked super hard during our onboarding to set it up they way I needed it and it looks beautiful! Their self-serve widget is great (slight learning curve but if you play around with it for a bit, it's actually quite simple) and offers a lot of customization, but it does lack a few functionalities I was seeking. With that said, I brought all the changes I wanted to my rep and their engineering team set it up quickly. We also ran into some front end widget issues and their head engineer got on an email thread with me the same day we found the problem to fix it, which was a huge relief! Overall, I am very glad I chose Prive and I look forward to continuing to grow my subscription side of the business with them! Well done, guys!

We switched from Recharge to Prive for our baby diaper startup, Kudos, and we've never looked back! Beyond having an incredibly responsive customer support team, Prive has greatly simplified and improved the experience for our customers. Before Prive, at least 15% of our support tickets were from users confused about how to log in to manage their subscription. Ever since implementing Prive and their seamless email/phone code check-in, the number of support tickets around this has dropped to almost zero. Similarly, not having to duplicate discount codes or worry about two checkout processes has greatly streamlined business operations for us. The team at Prive is extremely talented and with more analytics and consumer insights ahead on the product roadmap, we feel confident knowing that Prive is going to be covering all of our business subscription needs!