All reviews

Rating Breakdown

  • 5
    97% (441 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 97% (440)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 10, 2026

I had an issue with a subscription fulfillment and reached out to Recurpay support outside of their listed working hours. Despite that, they responded almost instantly, helped me resolve the issue quickly, and also identified and fixed the underlying cause. Special shoutout to Sinchain for the fast and effective support - really appreciated.

Store

Oliroli

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Sinchain was a great help and fixed the issue quickly.

Store

EDGE

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Great experience! They responded quickly, understood the issue right away, and resolved everything exactly as requested without any back-and-forth. The process was smooth, professional, and efficient. Really impressed with their service and support, highly recommended!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

The support team are very friendly, helpful and fun, and make the overall experience with the app more enjoyable. Thank you Sinchain for this time!

Using app

7 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 5, 2026

Great app with prompt and helpful customer service. I had an issue with our website not showing our subscriptions and Sinchain quickly resolved the issue for us!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Store

UTMT

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Support was amazing

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Excellent customer support. very happy with the subscription app.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

Answered by question and resolved my question first time!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

I like how helpful Sinchain was! Very kind, thorough, and patient!

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Great support service, easy to use. Highly recommend

Store

LEV+LIV

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

Sinchain was able to help me navigate setting up my first subscription plan. I was very pleased with the level of service and quick responses. The service was above and beyond what I expected and helped get us up and running quickly!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Great app and super fast and helpful support. I have used plenty of subscription apps and recurpay so far is the best i have used.

Using app

19 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 22, 2026

Some glitches but customer support is very responsive. Easy to use and affordable starting out.

Using app

4 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 19, 2026

Je remercie l'équipe support et technique qui s'est mobilisée pour régler un problème de bloquage.

Store

YNOOVI

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

Very helpful, thanks!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

I was so stressed when i realized that my customers were having issues managing their subscriptions. I'm not 'tech savvy' and scared I would mess up my settings somehow and crash my entire store if I did anything wrong. NOPE!!!! Recurpay, along with an amazing employee named Sinchain came to the rescue. Within minutes the correction was made. So smooth! Just a simple chat to diagnose the issue and Sinchain took over and made everything great. Thx again. Dr. John

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

The app was pretty easy to understand. With any issues I did have they were very responsive and helpful! A great experience!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

Price is reasonable And the CS chat box is very helpful Recommended APP !

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

These guys are superb. A minor problem was corrected within a day, over the chat function, and honestly - I couldn't be happier with their service. That's not to mention the app, which is superb in itself and does everything I want it to do (specifically, customers can subscribe on any day in a month, and the subscription is taken again on the 1st of the next month and every month after). You won't regret using this app!

Using app

2 months

Total reviews

1

Average rating

5.0