All reviews

Rating Breakdown

  • 5
    97% (454 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 96% (451)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 17, 2023

10/10 app and 10/10 customer service. Sinchain helps me through every theme update and modification I need. Setting up subscriptions on my store could not have been easier - I am honestly incredibly impressed with this app.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

My experience with my representative on google meetup was amazing. She was thorough and very detailed in explaining how to set up my plans correctly. She really took a ton of bricks off my chest by helping me out with my newly upgraded plan. I AM SO GRATEFUL.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

Sinchain was amazing!!! He helped me with a small feature addition to the app, and in addition helped me with a general issue on my website that had absolutely nothing to do with his app.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Absolutely 5 Stars for me! The customer service is nothing like I've ever experienced before! Absolutely fantastic! Thank you for an amazing app and support! I cannot wait to grow with you guys!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 21, 2023

Great tool! Helpful support and it just works right out of the box. I also appreciate that you can setup free trials for subscription services

Store

Cavelit

Using app

25 days

Total reviews

4

Average rating

4.3

5 / 5 Share

July 18, 2023

It's really the best application I've ever tried in all Shopify applications, I don't know why I didn't try it before, I felt like I lost a lot and I didn't use this wonderful application, which literally solves all subscription problems, and provides features that other applications do not provide, and to be honest, we don't want We have to pay exorbitant sums for that, and this application has very reasonable prices. As for customer service, it is something beyond the imagination of wonderful capabilities, rapid response, and unlimited support, especially Sinchain, with whom I spoke now on live chat, and he stayed with me for a long time, and he made all the settings and plans for me himself and with ease And speed and very elegant dealings, thank you my friend and I am happy to join your wonderful application, I strongly recommend it to all shop owners who are looking for subscription services.

Store

Vablee

Using app

About 2 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

July 18, 2023

Best handler (sinchain)! Had a great sense of humor, and assisted me in a timely and good way. 11,5/10. Recomend!

Store

Ecoffy

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2023

We have over 300 accounts that needed to be transferred over from our previous subscription app. Once that was done, everything has gone smoothly minus a couple expected hiccups with orders/accounts. But they were quick, easy fixes. We like that they solely focus on subscriptions and are able to give the attention needed. We are looking forward to working with RecurPay, and continuing to help each other grow!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

Sinchain Was very helpful today! The response time was short and helped me immediately fixing my problem. Extremely helpful app.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 20, 2023

Very helpful team in assisting with my product issues. Their team was responsive to my every queries

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2023

Ottima applicazione, inoltre il supporto clienti ti aiuta per ogni minimo problema in tempo record! Consigliata.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2023

This is the customer service that start up-and-learning clients dream of. Super fast - attentive - and not to mention friendly with a healthy sense of humor! Sinchain has stellar programming on-the-spot skills. My 3 issues were solved in under 15 minutes. That means I could redirect my customers quickly as well - which makes my team look good :) Thank you Recurpay for the balanced designer panels, the follow-up questions answered via email when I lost my connection, and your live and swift problem-solving attention!

Store

réelle

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2023

Writing this on behalf of the team at Adventia Pharma. We helped them implement Subscriptions via Recurpay and as usual, the support team was prompt to offer help, resolution to doubts, and even meaningful suggestions on how we could do things a lot better. Great support experience and easy-to-use platform. Recommended for e-commerce stores that are looking to implement no-fuss subscriptions.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

May 25, 2023

Great Support - Quick and extremely helpful. Went above and beyond to help get the app working properly

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2023

This app is incredible but what really set it apart is its customer service. I've been using their chat box A LOT this past few weeks with so many questions, Sinchain is so helpful, having an answer for my most tricky questions + they have a great GIF game, thank you!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

May 24, 2023

Active and Knowledgeable support. Helps me a lot with queries and provides a definite answer. The Application carries most of the functions needed for subscription plans. It is very simple and easy to use. The Layout is clean and good on the eye. Thank you Recurpay!

Using app

2 days

Total reviews

1

Average rating

5.0

3 / 5 Share

May 12, 2023

Updated Review: Thanks for updating the pricing plan description to "Free Plan Available." Updated to 3 Stars now that pricing is more transparent. Prior Review: NOT FREE. It *should* read "free plan available." Not price competitive with other comparable apps once it's not free. Also, it doesn't update with theme updates. And didn't notify me when it fell off. Despite the frustration, I gave the second star because support is super helpful.

Using app

29 days

Total reviews

1

Average rating

3.0

5 / 5 Share

May 10, 2023

Response was prompt and someone was with me within a minute. Sinchain answered all my questions and fixed up all the minor issues like interface colours to match my website. The app is seamless. It will automatically create the following order and charge the customer shipping on each order. It is also immediately viewable on Shopify orders. The app works like a treat. The service is outstanding. I highly recommend it!

Store

Caduree

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2023

Already loving this app and their support is really hard-working. They immediately fixed an issue I had, and I couldn't be more excited <3

Using app

44 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2023

Sinchain has been very responsive and helpful setting up discounts and free shipping for our customers. It is only the beginning for our business with Recurpay but so far we have been delighted in the efficiency.

Using app

5 months

Total reviews

1

Average rating

5.0