All reviews

Rating Breakdown

  • 5
    97% (454 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 96% (451)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 8, 2023

Amazing app and even better customer service! I was helped through every questions I had. Process was easy and seamless

Store

LuxeMED

Using app

About 5 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

May 7, 2023

The app works really well and the value for money is far higher than other similar apps but the thing that impresses us the most is the customer service - just incredible. We LOVE Recurpay!

Using app

5 days

Total reviews

5

Average rating

4.8

5 / 5 Share

May 7, 2023

Me encanto la aplicación en lo que la entiendo solicite ayuda en el chat y muy amable me ayudaron a trabajar con la aplicación. Muy servicial y eran la 1:00 am en Puerto Rico y me ayudaron mucho .

Using app

About 2 hours

Total reviews

3

Average rating

5.0

4 / 5 Share

May 5, 2023

UPDATE: The issue is getting worked on. I finally got some response and they have refunded the money I was out. DO NOT RECOMMEND! The only reason I'm even still using it is because I haven't found anything better. It's fine until something malfunctions, then the customer support is TERRIBLE! The only option is a live chat which is not always the best for communication. I had a problem with it, all the sudden, not charging shipping to one of my customers. I reached out and the guy said he would get back with me in 24 hours. OVER A WEEK went by then I had to reach back out because TWO MORE people didn't get charged properly as well. The only correspondence I can get is that "they're working on it". It's been two weeks! I also hope they are prepared to reimburse me the shipping charges that I've had to pay out of pocket. Over all it does process subscriptions, but the technical support is SEVERLY lacking. Don't tell me that in 2023, the only way you can communicate with people is via chat. GET A PHONE!

Using app

10 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 15, 2024

This app is simply great. It works perfectly and is super simple to get up and running. For anything that needs a little tweaking, or just for any questions, Sinchain will be always there to solve all your problems. The response is immediate and unbeatable. Thank you very much as always!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2023

I would give more stars! Very easy to use app bit as a first timer on Shopify the customer service was something ive never experienced! they logged into my store and customised what I needed and got me started. So quick and easy. Highly recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2023

The customer service is so great, and the function is wonderful. I think it's the best app I have ever seen before.

Store

pidan

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 30, 2023

I've had nothing but an AMAZING experience while using this app. It's so easy to install, setup and utilize. If there's a feature that I need added to another part of my store, the app developers are quick to respond and assist with implementation. Highly recommend.

Using app

5 months

Total reviews

3

Average rating

4.7

5 / 5 Share

April 28, 2023

Recurpay is AWESOME! In setting up a non-traditional shop I had a number of questions and even needed to do some custom configuration - their customer support was prompt, friendly and fixed it EVERY TIME! We love the product, the price is right, and they are cool folks - why wouldn't you use this???

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2023

Thank you Sinchain for your wonderful help. All of my problems were resovled quickly and now I can launch our awesome new fragrance oil subscription boxes! Thank you so much again!

Using app

About 2 hours

Total reviews

7

Average rating

4.0

5 / 5 Share

April 20, 2023

Trato inmejorable, 100% recomendable. Funciona todo perfectamente y el equipo de soporte es muy bueno.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2023

Servizio eccezionale. Live-chat sempre disponibili. Facile da organizzare e gestire. Consigliato per gestire gli abbonamenti con i vostri clienti.

Store

8earn

Using app

29 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 18, 2023

Grym support! Fick hjälp med att byta designen och storleken så det anpassades både till webb och mobil.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2023

Great customer service and easy user friendly settings and controls. I use it for my monthly class subscription. (a digital product)

Store

ANEKYWA

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2023

Absolutely awesome customer service! I tried to figure out set up by myself, then hopped on the chat for extra help and Sinchain had me set up in like 15 minutes! Thank you so much for making my life so much easier.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2023

I was using Bold Subscription and now I'm using Recurpay and it is so much easy. They help you set it up and if you have any questions they answer you right away.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 12, 2023

So far, so GREAT!! I was housing my subscriptions in an outside service but bringing it together with my website will be amazing!! I am very impressed so far! And the customer support was top notch!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2023

Great app and the costumer support is always available to help. The app is very easy to install and use.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2023

With just a couple of clicks with easy to install, and working perfectly. Thank you for offering the free app!

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2023

Great service! really fast and positive can do customer service. Will continue to use there service as there customer service is brilliant

Using app

About 6 hours

Total reviews

3

Average rating

5.0