All reviews

Rating Breakdown

  • 5
    96% (397 ratings)
  • 4
    2% (10 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

Oct. 13, 2022

Extremely helpful and nothing was too much trouble. Very prompt response and my queries were rectified immediately. Fantastic app, you won't be disappointed. - A shout out to Sinchain, you rock!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2022

So far it's been great, the setting up has been really straight forward with help from the customer support. I'm looking forward to using it live.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2022

Customer service has been great! Very helpful and always finds answers to my questions. I have been very happy with service so far.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2022

I had a great customer experience with Sinchain! I wasn't able to see my subscriptions on my page and they had my all fixed up in less than 5 min.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 5, 2022

I have had a very good experience with their customer support. They went out of their way and edited my stores code to prevent erroneous duplicate membership orders.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2022

the customer service is just outstanding! <3 And also the App is working fine. Exactly what I was looking for!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 22, 2023

Super service. L'équipe est dispo à tout moment pour vous aider à paramétrer leur application. Le service fonctionne bien. Je recommande.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2022

I chose this app because it was straightforward, easy to set up, and it work just like I expected it to. I look forward to upgrading the app as my business grows.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2022

We had issues right away with the Proceed to Cart button not working, but the RecurPay support team is great! Even with using the free version. They stayed late on their Friday night to help, and within an hour found the app that was interfering with the checkout process. They did some testing and made sure everything was working as we wanted. As for the App itself, easy setup, easy customization, and reasonable pricing options. So far everything is great!

Using app

About 2 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Sept. 30, 2022

Best support team I've ever worked with. Great, quick personal support even on the fre theme. Just incredible

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

The customer service with Recurpay is Top notch. The service is friendly, positive, encouraging, and honestly, when setting up a business, it can be stressful. But their customer service made me want to just have a cup of coffee and be encouraged by them. Can I subscribe to hype and confidence boosting? The plans are easy to set up and the customer service response time is SUPER fast. 10 out of 10 would recommend.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2022

Best recurring payment subscription for Indian merchants, the onboarding team was fantastic, particularly Gurpreet. Do not go for other apps in this category. Easy to use and not overly complex but has all the features.

Store

JOIFarm

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2022

Initially i uninstalled the app thinking its not working with razorpay, but support team reached me out and helped me out to get the things done, really appreciate the support i got through the team, its quite easy to use, thank you for all the support.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

Great support team, really helpful for Indian merchants. I was looking for subscription apps that supported Indian payment gateways for recurring payments, and Recurpay solved that problem really well

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

Best part of Recurpay is their fastest onboarding process. The moment you install the app, you're good to go. Very user friendly interface. Easy to use. Best product subscription solutions, and lots of other integrations provided makes Recurpay a great wholesome app.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

Wow! A must have app on Shopify. Since our products are mostly of daily use, user can actually subscribe the products and can get delivered without worrying of ordering regularly. Thank you Gurpreet for the quick setup and help. It was really a few clicks game.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

We are using recurpay for quite a while now, Its been the tool for running subscription on shopify. Team is super responsive. Shinchan remains the super-resolver everytime. All queries are resolved on priority and requirements are taken seriously. Thanks and keep it up.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2023

recurpay is building a brilliant subscriptions infrastructure for consumer brands and more! we can't escape tech issues that do come some times with everyone with everything tech. but, believe me, when they do with recurpay, you are going to be dealing with possibly one of the best chat support overall we have experienced. by overall, we mean in all possible ways I can think of! also, you will see a cute little sinchain, which btw is also what chat calls itself! also, yes one feedback - you guys must have a call support too - not everything can be on chat every time!

Store

Shimmmi

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

I recently installed Recurpay and was absolutely impressed with the incredible service I received. I was a bit stuck on a couple of things being a complete novice so I popped onto the online chat & spoke to Sinchain. Nothing was too much trouble and all was able to be sorted out without me having to worry at all. I would highly recommend Recurpay. I am thrilled I came across them and have chosen to use them for my subscription service. Thank you!

Using app

2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 29, 2022

I didn't know how to move the widget to where I wanted on the product page so I contacted the Support team. Thanks to the Support team for the immediate help and result! I appreciate it!

Using app

4 months

Total reviews

3

Average rating

4.7