All reviews

Rating Breakdown

  • 5
    97% (454 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 96% (451)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 7, 2023

App works great, easy to use and awesome quick costumer service. Needed some help with modifications for our custom theme and got help within few minutes! 5/7 would recommend.

Using app

About 2 hours

Total reviews

2

Average rating

3.5

5 / 5 Share

April 7, 2023

Excellent service. Very thorough and did everything possible to ensure the subscriptions were set up smoothly. Unmatched service from Sinchain

Using app

About 21 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

April 6, 2023

Easy to use, clean layout. Even if you can't figure out somethings, the tech support will be there to help you resolve your issue right away.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

4 / 5 Share

April 5, 2023

We switched from Recharge to Recurpay a couple weeks ago. So far everything is working as expected. We had some hiccups in the transfer due to issues on the Recharge side, but Recurpay did a great job of handling everything. The chat support is fantastic. They reply promptly and the agents either know the answers or can get them very quickly. I'm giving 4 stars because I would like the ability to sort subscriptions by next order date, as this helps us with planning. It's also is a challenge that we can't update payment information or create new orders and enter payment manually within Recurpay as we could in Recharge. I understand this is because of how payments are processed, but it does create a roadblock for us when helping our customers. All in all, it's much better and cleaner than Recharge as it doesn't create duplicate listings and, so far, it always functions as intended without a bunch of random glitches.

Using app

About 2 months

Total reviews

6

Average rating

4.5

5 / 5 Share

April 5, 2023

Does what it says and the support team is super friendly. The app integrated in to my custom website design like it was meant to be there. LOVE IT Thanks

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2023

The best service. thank you Recurpay team! Chief Panthomath helped me with the setting up and adding some plans to my subscription, and helped me with feature he detected was wrong from my view in the website, without me asking for it. It was very helpful his service

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2025

I was having some problems with the re-occuring payement set up on a new product. Sinchain helped me and went above and beyond with helping and getting everythign set up for me. including some hilarious gifs. Thanks sinchain you are the best. Bex

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2023

Many of our customers have been asking us about subscriptions, and we could finally add it to our website with the help of Recurpay. They have a great support team, and always attended to my to my never ending list of questions. Thanks Sinchain :)

Using app

10 months

Total reviews

6

Average rating

4.8

5 / 5 Share

March 30, 2023

Unbelievable service! Second to none support. Nothing was too much. So happy i installed this app. Its so easy to use and instal and their support team is super quick to respond to enquiries and get them resolved. 100 stars if i could give them

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 27, 2023

Very quick customer service, Sinchain helped me with all my questions and gave me step by step instructions on how to do certain things! very good app! So happy I found them!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2023

SO helpful and friendly. Seriously. The best customer service ever. AND, it's a great app! I'm so excited

Using app

39 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2023

amazing customer service, they were able to custom code my request within a few minutes, great result

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2023

great little app, so handy. the staff are so helpful with all problems, just ping them a live chat and get a response and assistance straight away.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2023

Had issues with the widget not showing up. Sinchain's customer support was superb and went above and beyond with assistance. App is easy to set up and use. I'm really happy to be able to add this functionality, especially in a free app. Future suggestion: Add the ability to add a quantity requirement to the subscription plan.

Using app

About 1 hour

Total reviews

5

Average rating

3.8

5 / 5 Share

March 23, 2023

Fantastic app. I'm quite early with my store and using Recurpay for recurring payments which seems to work well and the customer support is second to none. No hesitation in recommending so far!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2023

Sinchain was amazing. Quick to respond and beyond patient with me. Thank you so much for your help and encouragement. God Bless

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2023

Sinchain helped a ton with getting us moving right after installing ecomposer on our Gecko theme. Took minutes to get solved and it helped a ton. Been happy with Recurpay and I know it will have an even greater impact on what we are doing here as we keep going. Thank you once again.

Using app

5 months

Total reviews

8

Average rating

5.0

5 / 5 Share

March 17, 2023

New user, but the customer service/support is tremendous. The app is easy to implement, and on the two occasions when a question arose, I was provided the answer in minutes.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2023

Great customer support & easy to manage subscriptions. Exactly what I was looking for! The Recurpay app easily integrates with my customized theme & allows my customers extremely user-friendly access to subscriptions on my products!

Using app

9 days

Total reviews

2

Average rating

4.0

5 / 5 Share

March 15, 2023

I'm very, very satisface with tis app and the customer support is excelent. I'm very happy with yours

Using app

About 1 hour

Total reviews

8

Average rating

4.9