Recurpay Subscriptions App
All reviews
It's really the best application I've ever tried in all Shopify applications, I don't know why I didn't try it before, I felt like I lost a lot and I didn't use this wonderful application, which literally solves all subscription problems, and provides features that other applications do not provide, and to be honest, we don't want We have to pay exorbitant sums for that, and this application has very reasonable prices. As for customer service, it is something beyond the imagination of wonderful capabilities, rapid response, and unlimited support, especially Sinchain, with whom I spoke now on live chat, and he stayed with me for a long time, and he made all the settings and plans for me himself and with ease And speed and very elegant dealings, thank you my friend and I am happy to join your wonderful application, I strongly recommend it to all shop owners who are looking for subscription services.
Best handler (sinchain)! Had a great sense of humor, and assisted me in a timely and good way. 11,5/10. Recomend!
We have over 300 accounts that needed to be transferred over from our previous subscription app. Once that was done, everything has gone smoothly minus a couple expected hiccups with orders/accounts. But they were quick, easy fixes. We like that they solely focus on subscriptions and are able to give the attention needed. We are looking forward to working with RecurPay, and continuing to help each other grow!
Sinchain Was very helpful today! The response time was short and helped me immediately fixing my problem. Extremely helpful app..
Very helpful team in assisting with my product issues. Their team was responsive to my every queries
Ottima applicazione, inoltre il supporto clienti ti aiuta per ogni minimo problema in tempo record! Consigliata.
This is the customer service that start up-and-learning clients dream of. Super fast - attentive - and not to mention friendly with a healthy sense of humor! Sinchain has stellar programming on-the-spot skills. My 3 issues were solved in under 15 minutes. That means I could redirect my customers quickly as well - which makes my team look good :) Thank you Recurpay for the balanced designer panels, the follow-up questions answered via email when I lost my connection, and your live and swift problem-solving attention!
Writing this on behalf of the team at Adventia Pharma. We helped them implement Subscriptions via Recurpay and as usual, the support team was prompt to offer help, resolution to doubts, and even meaningful suggestions on how we could do things a lot better. Great support experience and easy-to-use platform. Recommended for e-commerce stores that are looking to implement no-fuss subscriptions.
Great Support - Quick and extremely helpful. Went above and beyond to help get the app working properly
This app is incredible but what really set it apart is its customer service. I've been using their chat box A LOT this past few weeks with so many questions, Sinchain is so helpful, having an answer for my most tricky questions + they have a great GIF game, thank you!
Active and Knowledgeable support. Helps me a lot with queries and provides a definite answer. The Application carries most of the functions needed for subscription plans. It is very simple and easy to use. The Layout is clean and good on the eye. Thank you Recurpay!
Updated Review: Thanks for updating the pricing plan description to "Free Plan Available." Updated to 3 Stars now that pricing is more transparent. Prior Review: NOT FREE. It *should* read "free plan available." Not price competitive with other comparable apps once it's not free. Also, it doesn't update with theme updates. And didn't notify me when it fell off. Despite the frustration, I gave the second star because support is super helpful.
Response was prompt and someone was with me within a minute. Sinchain answered all my questions and fixed up all the minor issues like interface colours to match my website. The app is seamless. It will automatically create the following order and charge the customer shipping on each order. It is also immediately viewable on Shopify orders. The app works like a treat. The service is outstanding. I highly recommend it!
Sinchain has been very responsive and helpful setting up discounts and free shipping for our customers. It is only the beginning for our business with Recurpay but so far we have been delighted in the efficiency.
Amazing app and even better customer service! I was helped through every questions I had. Process was easy and seamless
Me encanto la aplicación en lo que la entiendo solicite ayuda en el chat y muy amable me ayudaron a trabajar con la aplicación. Muy servicial y eran la 1:00 am en Puerto Rico y me ayudaron mucho .
UPDATE: The issue is getting worked on. I finally got some response and they have refunded the money I was out. DO NOT RECOMMEND! The only reason I'm even still using it is because I haven't found anything better. It's fine until something malfunctions, then the customer support is TERRIBLE! The only option is a live chat which is not always the best for communication. I had a problem with it, all the sudden, not charging shipping to one of my customers. I reached out and the guy said he would get back with me in 24 hours. OVER A WEEK went by then I had to reach back out because TWO MORE people didn't get charged properly as well. The only correspondence I can get is that "they're working on it". It's been two weeks! I also hope they are prepared to reimburse me the shipping charges that I've had to pay out of pocket. Over all it does process subscriptions, but the technical support is SEVERLY lacking. Don't tell me that in 2023, the only way you can communicate with people is via chat. GET A PHONE!
This app is simply great. It works perfectly and is super simple to get up and running. For anything that needs a little tweaking, or just for any questions, Sinchain will be always there to solve all your problems. The response is immediate and unbeatable. Thank you very much as always!
I would give more stars! Very easy to use app bit as a first timer on Shopify the customer service was something ive never experienced! they logged into my store and customised what I needed and got me started. So quick and easy. Highly recommend.
The customer service is so great, and the function is wonderful. I think it's the best app I have ever seen before.
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