All reviews

Rating Breakdown

  • 5
    97% (454 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 96% (451)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 17, 2023

We're in the beginning of setting up with Recurpay and so far they have been very helpful with all our requests, and look forward to keep working with them in the future! They listen to the requirements of their customers and continuously improve the product.

Store

Etinour

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 12, 2023

Amazing! I had spent hours upon hours banking my head against the wall trying various apps to meet my need of having a bundle capability and a subscription capability. All fell short on so many levels. I figured I was just going to have to get separate apps since the combo ones were not working. I came across Recurpay, and I loved the simplicity of the set up. After trying over 6 different apps, this one was a breath of fresh air. I had an initial issue of Recurpay not recognizing the bundle products that were created with my new bundle app I decided to go with. At that point I thought I hit another brick wall. I contacted their live chat customer service and I was helped within minutes. I discussed the issue of the bundle not showing, and my customer service rep was able to get the matter resolved immediately. It was like magic. If I could give this company 100 stars I would. From live chat to immediate assistance to fast resolve, yeah, this company is world class!!!

Using app

About 6 hours

Total reviews

7

Average rating

4.4

5 / 5 Share

Feb. 10, 2023

Great and very fast support .

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2023

I just wanted to give a shout-out to Sinchan from Recurpay for their amazing customer support. I recently started using their subscription plan app for my Shopify store and had a couple of questions about the setup. I reached out to their support team and man, and they were fast and professional I got a response within minutes and they were able to help me with everything I needed. I was blown away by their level of professionalism and expertise. If you're looking for an app to get more subscriptions for your Shopify store, check out Recurpay

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2023

The application is very easy to set up. We thank the customer service for their help and speed! We highly recommend the application.

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

This app is super user friendly and the customer support is AMAZING! Sinchain helped me get my subscription plans up and running in no time! I highly reccommend this app!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2023

They are very helpful and professional! I had many questions about this app but they helped me a lot. I recommend to use this app!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

Installed it the first time and had some issues. Then I got a follow up mail and some really good help over Google Meet. Great help and support. Now I am running the app on the store! Thx!

Using app

37 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

So far, a seamless integration. Online support/help/answers is instant for us (UK based), and we have loaded the app, and were ready to sell subscriptions in a matter of minutes. Now our customers can set up weekly/monthly/quarterly and annual subscriptions on check-out. RecurPay does the rest - all via our shop.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

First of all!!!! SINCHAIN was an absolute gem! Best experience to have after installing the app and feeling excited to upload my subscription ideas for my customers. THANK YOU THANK YOU! I wish i could have Sinchain for all of my e-commerce needs! I vote SINCHAIN for best personal agent!! I AM NOW EXCITED TO MOVE FORWARD WITH RECURPAY!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2023

Fabulous customer care and response! Highly recommend the team of developers - especially Sinchain who worked tirelessly to fix any little thing I wanted to change, Great Service

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2023

Best for quick setup, Super response time for any issue or query around the product or related to shopify. Best match for anyone wants to run subscription model.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2023

So far amazing experience with the app. Sinchain was extremely helpful getting the app fully setup and would highly recommend to anyone who is looking for a subscription app for your customers. Thank you again

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

Team was helpful. Requested to add an additional code to set restrictions and they did. They done it very fast too. Updated: Team was really responsive, helpful and initiative. Help set up my glitchy Shopify theme subscription plan and replace with theirs. Assisted us with 2 options to choose from and patiently helped set the required settings for us

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 24, 2022

Hey Guys, This is a really helpful subscription app available in Shopify. Most of the useful features available in the free plan. Their onboarding and support team are really amazing to work with. Received a through guide to set up our account. Highly suggested for all brands. Nothing to hesitate about.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2022

Big thank you from Hapiso! We're using this app to add a subscription service to improve our customers journey and just make everything easier for our customers. Recurpay is far the best solution provider when it comes to subscriptions which is an integral part of our business. Looking forward to grow more :) Best of luck!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2022

Easy to use and extremely helpful customer support, just as an app should be. Well worth checking out

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 15, 2022

Subscription by Recurpay has a tremendous back end and obvious logic, which has easily matched up to our business needs. The help we have received from the Recurpay team and the way they cleared our queries was indeed great. They also helped us enabling to navigate around roadblocks with innovative solutions.

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 14, 2022

Great app, support is super super prompt if there is any issue. The entire integration was fast and easy. Would definitely recommend if your products can be purchases on a periodic manner.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2024

Sinchain is always helpful and ready to help and make changes. He's been a fantastic help in making the App work the best for us and give our customers the experience we want them to have. Very easy to work with and great communication. I recommend this app for anyone wanting to offer subscriptions. Sinchain continues to be a great resource of fast fixes and wonderful service.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0