Recurpay Subscriptions App
All reviews
I was using Bold Subscription and now I'm using Recurpay and it is so much easy. They help you set it up and if you have any questions they answer you right away.
So far, so GREAT!! I was housing my subscriptions in an outside service but bringing it together with my website will be amazing!! I am very impressed so far! And the customer support was top notch!!
I've been searching for the ultimate subscription app that offer a wide range of customized functionality since my business model and store is pretty complicated. Recurpay is the only one in market that does what i need, i have uninstalled/removed the rest of subscription apps and now Recurpay does the job. However, this review is mainly about their customer support under Sinchain who actually answered all my questions and customized what i needed in widget/plans/notification .. etc shout out to Sinchain and I hope Recurpay management read this review and promote Sinchain :) You are in good hand with Recurpay and Sinchain.
Great app and the costumer support is always available to help. The app is very easy to install and use.
With just a couple of clicks with easy to install, and working perfectly. Thank you for offering the free app!
Customer service has been amazing! There are some quirks around pre-paying for subscriptions that I wish were easier to manage. I will have to go in and turn off subscriptions after a one-month pre-order period. You'd think there would be a way to automate that. Otherwise, just for the customer service to help me fit the app to my needs makes this app worth the fees.
Great service! really fast and positive can do customer service. Will continue to use there service as there customer service is brilliant
App works great, easy to use and awesome quick costumer service. Needed some help with modifications for our custom theme and got help within few minutes! 5/7 would recommend.
Excellent service. Very thorough and did everything possible to ensure the subscriptions were set up smoothly. Unmatched service from Sinchain
Easy to use, clean layout. Even if you can't figure out somethings, the tech support will be there to help you resolve your issue right away.
We switched from Recharge to Recurpay a couple weeks ago. So far everything is working as expected. We had some hiccups in the transfer due to issues on the Recharge side, but Recurpay did a great job of handling everything. The chat support is fantastic. They reply promptly and the agents either know the answers or can get them very quickly. I'm giving 4 stars because I would like the ability to sort subscriptions by next order date, as this helps us with planning. It's also is a challenge that we can't update payment information or create new orders and enter payment manually within Recurpay as we could in Recharge. I understand this is because of how payments are processed, but it does create a roadblock for us when helping our customers. All in all, it's much better and cleaner than Recharge as it doesn't create duplicate listings and, so far, it always functions as intended without a bunch of random glitches.
Thank you for taking the time to share such thoughtful feedback and for trusting Recurpay with your migration from Recharge. We're delighted to hear the migration experience and our support team met your expectations. We also appreciate you highlighting the areas where your workflow could be improved, especially around planning subscriptions and managing customer payments. We'd love to better understand your use case and the workflow you're looking for so we can see how we can help. If you're open to it, please reach out to us at [email protected] with a few more details, and our team will be happy to discuss it with you. Thank you again for your valuable feedback and for being part of the Recurpay community. -Shubham
Does what it says and the support team is super friendly. The app integrated in to my custom website design like it was meant to be there. LOVE IT Thanks
The best service. thank you Recurpay team! Chief Panthomath helped me with the setting up and adding some plans to my subscription, and helped me with feature he detected was wrong from my view in the website, without me asking for it. It was very helpful his service
I was having some problems with the re-occuring payement set up on a new product. Sinchain helped me and went above and beyond with helping and getting everythign set up for me. including some hilarious gifs. Thanks sinchain you are the best. Bex
Many of our customers have been asking us about subscriptions, and we could finally add it to our website with the help of Recurpay. They have a great support team, and always attended to my to my never ending list of questions. Thanks Sinchain :)
Unbelievable service! Second to none support. Nothing was too much. So happy i installed this app. Its so easy to use and instal and their support team is super quick to respond to enquiries and get them resolved. 100 stars if i could give them
Very quick customer service, Sinchain helped me with all my questions and gave me step by step instructions on how to do certain things! very good app! So happy I found them!
SO helpful and friendly. Seriously. The best customer service ever. AND, it's a great app! I'm so excited
amazing customer service, they were able to custom code my request within a few minutes, great result
great little app, so handy. the staff are so helpful with all problems, just ping them a live chat and get a response and assistance straight away.
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