Recurpay Subscriptions App
All reviews
Easy to use and straightforward functionality. Customer service is top notch! Sinchain was very patient with me across a whole day of questions and troubleshooting!
Amazing customer service, AJ has been a live saver in so many ways. Definitely recommend this service over any other service.
Great app, customer support always available, has been perfect for my business
App had so many bugs, lost me a few customers. It stopped charging some customers randomly, or charged them alot more - which caused outrage for them. Only reason I will give this a 2 star is that the support team was good, but until the app bugs are fixed and due to losing money/subscribers as it didnt work (Did not get any compesantion for this) - I will give it 2 stars.
Hi JJ&G's Health team, Thank you for taking the time to share your experience. We're glad our support team was helpful, and we genuinely regret the billing challenges you faced. Over the past months, we've invested heavily in improving our platform's reliability and billing accuracy. We've learned from issues like yours and are committed to preventing them in the future. Our merchants are now experiencing a much more stable platform. If you'd be open to revisiting your experience with us, whether through another trial or simply to see the updates we've made, we'd be grateful. Should you find that your experience has improved, we'd genuinely appreciate you considering an update to your review to reflect that. We're always here to support your success. Best regards
Still learning the app, but so far the tech service that has been getting us up and running has been stellar.
I’ve had sinchain helping me set up a couple of things and so far nothing has been a problem and a very smooth process.
Sinchain responses very fast and helpful.
Really flexible and great to use. Super excellent customer service.
Very responsive and helpful, constantly innovating and adding new features. A fantastic partner!
great experience ,staff is very helpfull
Quick to respond to any questions, issues, or concerns. They are also very friendly which I like. I definitely recommend this app!
Onboarding help was amazing and sinchain made it super easy to get everything setup smoothly and quickly.
Phenomenal customer service. They keep their promise about quick 24x7 support. Sinchain and Ajsar provided great support on our migration and setup.
Great Support - Sinchain helped me a few times and the app is now working in our store for recurring donations.
Great support by these guys. I was using the App for a while before a related app stopped working. I contacted Recurpay support and they sorted me out in moments to get to a good workable solution. Great Product, Great Team!
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