All reviews

Rating Breakdown

  • 5
    97% (390 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

Aug. 9, 2023

Incredibly helpful customer service. I had a complicated problem and Sinchain who was helping me went out of his way to spend hours researching other compatible shopify apps that would help me set up my store just as I wanted. Fast response times too, you know they genuine care about customers. I'd highly recommend.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Absolutely 5 Stars for me! The customer service is nothing like I've ever experienced before! Absolutely fantastic! Thank you for an amazing app and support! I cannot wait to grow with you guys!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

quick customer service, easy to install, has been great so far, thank you :) Sinchain is the name of the person who has been helping me a lot!

Store

auniks

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2023

Great tool! Helpful support and it just works right out of the box. I also appreciate that you can setup free trials for subscription services

Store

Cavelit

Using app

25 days

Total reviews

4

Average rating

4.3

5 / 5 Share

July 18, 2023

It's really the best application I've ever tried in all Shopify applications, I don't know why I didn't try it before, I felt like I lost a lot and I didn't use this wonderful application, which literally solves all subscription problems, and provides features that other applications do not provide, and to be honest, we don't want We have to pay exorbitant sums for that, and this application has very reasonable prices. As for customer service, it is something beyond the imagination of wonderful capabilities, rapid response, and unlimited support, especially Sinchain, with whom I spoke now on live chat, and he stayed with me for a long time, and he made all the settings and plans for me himself and with ease And speed and very elegant dealings, thank you my friend and I am happy to join your wonderful application, I strongly recommend it to all shop owners who are looking for subscription services.

Store

Vablee

Using app

About 2 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

July 18, 2023

Best handler (sinchain)! Had a great sense of humor, and assisted me in a timely and good way. 11,5/10. Recomend!

Store

Ecoffy

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2023

had a small color issue I couldn't figure out so I contacted customer support which sorted out the issue within minutes very helpful Would recommend !

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2023

What got me to write this review is the awesome customer service, but they also have just the right plan for my specific needs and top notch features. You really can't go wrong with these guys.

Using app

5 months

Total reviews

4

Average rating

5.0

4 / 5 Share

July 11, 2023

I am really pleased with the help i got when submitting a query to the chatbot. the agent went above and beyond to help. My only suggestion would be to add that waiting time for response will be longer. even if you put 2 - 3 hours or 4 - 5 hours (rather than 10 minutes), then it manages customer expectations. I haven't seen how it works on auto-order yet but hopefully it is seamless. Really impressed so far though. Thank you Recurpay!

Store

Cocorosa Beauty

Using app

3 months

5 / 5 Share

July 5, 2023

We have over 300 accounts that needed to be transferred over from our previous subscription app. Once that was done, everything has gone smoothly minus a couple expected hiccups with orders/accounts. But they were quick, easy fixes. We like that they solely focus on subscriptions and are able to give the attention needed. We are looking forward to working with RecurPay, and continuing to help each other grow!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2023

I can't fault this app. Not only is it easier to use than others, it's well laid out and you can find what you need. The help they give is 2nd to none! The response time is very short and they help immediately talking in a language that's understandable (not developer talk). I couldn't recommend this app highly enough! If I could give Sinchain 10 stars I would.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 20, 2023

Very helpful team in assisting with my product issues. Their team was responsive to my every queries

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2023

I would like to thank the team behind the 'Recurpay Subscription App'. The team has been fantastic and helpful, I required many adjustments as it wasn't your run-of-the-mill subscription, but they made it happen. They were friendly and professional, I would recommend using this app if you plan to sell subscriptions, not only does the app work flawlessly, but it's the support driving behind the app; is what you will appreciate the most. 110% support and satisfaction. The app works perfectly, we couldn't be happier. I completely recommend this app.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2023

amazing,really helpful.a good subscription tool too :)

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2023

Ottima applicazione, inoltre il supporto clienti ti aiuta per ogni minimo problema in tempo record! Consigliata.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2023

Recurpay is an amazing product and they have the best customer support out there! I have really enjoyed the experience so far. And cheers for Sinchain for an amazing support helping me setup my subscriptions plans that I offer to my customers.

Store

cwalico

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 1, 2023

This is the customer service that start up-and-learning clients dream of. Super fast - attentive - and not to mention friendly with a healthy sense of humor! Sinchain has stellar programming on-the-spot skills. My 3 issues were solved in under 15 minutes. That means I could redirect my customers quickly as well - which makes my team look good :) Thank you Recurpay for the balanced designer panels, the follow-up questions answered via email when I lost my connection, and your live and swift problem-solving attention!

Store

réelle

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2023

Fantastic app! Support is top-notch, prompt, and truly helpful. A game-changer for my Shopify store.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2023

amazing customer support, thank you it has helped me with my product subscriptions and is simple to use

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2023

Writing this on behalf of the team at Adventia Pharma. We helped them implement Subscriptions via Recurpay and as usual, the support team was prompt to offer help, resolution to doubts, and even meaningful suggestions on how we could do things a lot better. Great support experience and easy-to-use platform. Recommended for e-commerce stores that are looking to implement no-fuss subscriptions.

Using app

About 1 month

Total reviews

4

Average rating

5.0