All reviews

Rating Breakdown

  • 5
    96% (397 ratings)
  • 4
    2% (10 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 24, 2023

I can't say enough great things about RecurPay, the outstanding Shopify app by Sinchain. As the owner of Ommynom, I've had the pleasure of experiencing their top-notch service firsthand. Not only does RecurPay seamlessly handle our subscription billing needs, but Sinchain's team is incredibly responsive and proactive. They went above and beyond by swiftly addressing a currency conversion hiccup with our products. Their quick response and efficient resolution of the issue showcase their dedication to customer satisfaction. With RecurPay, our subscription billing process has become a breeze, thanks to its user-friendly interface and robust features. Sinchain and their team's commitment to excellence truly sets RecurPay apart. It's a game-changer for businesses like ours at Ommynom, and I wholeheartedly recommend it to any Shopify store owner looking for a reliable subscription billing solution. Kudos to RecurPay and Sinchain for making our experience exceptional!

Store

OmmyNom

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Great support team, fixes issues quickly with little to no hassle. Would recommend! The app is the best one I have tested and would not consider another one.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

10/10 app and 10/10 customer service. Sinchain helps me through every theme update and modification I need. Setting up subscriptions on my store could not have been easier - I am honestly incredibly impressed with this app.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

My experience with my representative on google meetup was amazing. She was thorough and very detailed in explaining how to set up my plans correctly. She really took a ton of bricks off my chest by helping me out with my newly upgraded plan. I AM SO GRATEFUL.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

I have enjoyed using this app for our subscription service. They have been helpful every step of the way. It's affordable and offers the same as only apps that cost signficantly more. Very happy with Recurpay. :)

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2023

Above and beyond, by far the best support I've ever received on an app. A huge thanks to Sinchain for his help, truly amazing support and dedication.

Store

My Store

Using app

About 2 months

5 / 5 Share

Aug. 10, 2023

Sinchain was amazing!!! He helped me with a small feature addition to the app, and in addition helped me with a general issue on my website that had absolutely nothing to do with his app.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

Great service! I totally loved the way the app works and the way I was treated by the staff! Would recommend

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

Incredibly helpful customer service. I had a complicated problem and Sinchain who was helping me went out of his way to spend hours researching other compatible shopify apps that would help me set up my store just as I wanted. Fast response times too, you know they genuine care about customers. I'd highly recommend.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Absolutely 5 Stars for me! The customer service is nothing like I've ever experienced before! Absolutely fantastic! Thank you for an amazing app and support! I cannot wait to grow with you guys!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

quick customer service, easy to install, has been great so far, thank you :) Sinchain is the name of the person who has been helping me a lot!

Store

auniks

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2023

Great tool! Helpful support and it just works right out of the box. I also appreciate that you can setup free trials for subscription services

Store

Cavelit

Using app

25 days

Total reviews

4

Average rating

4.3

5 / 5 Share

July 18, 2023

It's really the best application I've ever tried in all Shopify applications, I don't know why I didn't try it before, I felt like I lost a lot and I didn't use this wonderful application, which literally solves all subscription problems, and provides features that other applications do not provide, and to be honest, we don't want We have to pay exorbitant sums for that, and this application has very reasonable prices. As for customer service, it is something beyond the imagination of wonderful capabilities, rapid response, and unlimited support, especially Sinchain, with whom I spoke now on live chat, and he stayed with me for a long time, and he made all the settings and plans for me himself and with ease And speed and very elegant dealings, thank you my friend and I am happy to join your wonderful application, I strongly recommend it to all shop owners who are looking for subscription services.

Store

Vablee

Using app

About 2 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

July 18, 2023

Best handler (sinchain)! Had a great sense of humor, and assisted me in a timely and good way. 11,5/10. Recomend!

Store

Ecoffy

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2023

had a small color issue I couldn't figure out so I contacted customer support which sorted out the issue within minutes very helpful Would recommend !

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2023

What got me to write this review is the awesome customer service, but they also have just the right plan for my specific needs and top notch features. You really can't go wrong with these guys.

Using app

5 months

Total reviews

4

Average rating

5.0

4 / 5 Share

July 11, 2023

I am really pleased with the help i got when submitting a query to the chatbot. the agent went above and beyond to help. My only suggestion would be to add that waiting time for response will be longer. even if you put 2 - 3 hours or 4 - 5 hours (rather than 10 minutes), then it manages customer expectations. I haven't seen how it works on auto-order yet but hopefully it is seamless. Really impressed so far though. Thank you Recurpay!

Store

Cocorosa Beauty

Using app

3 months

5 / 5 Share

July 5, 2023

We have over 300 accounts that needed to be transferred over from our previous subscription app. Once that was done, everything has gone smoothly minus a couple expected hiccups with orders/accounts. But they were quick, easy fixes. We like that they solely focus on subscriptions and are able to give the attention needed. We are looking forward to working with RecurPay, and continuing to help each other grow!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2023

I can't fault this app. Not only is it easier to use than others, it's well laid out and you can find what you need. The help they give is 2nd to none! The response time is very short and they help immediately talking in a language that's understandable (not developer talk). I couldn't recommend this app highly enough! If I could give Sinchain 10 stars I would.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 20, 2023

Very helpful team in assisting with my product issues. Their team was responsive to my every queries

Using app

About 24 hours

Total reviews

1

Average rating

5.0