All reviews

Rating Breakdown

  • 5
    96% (397 ratings)
  • 4
    2% (10 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 5, 2023

I would like to thank the team behind the 'Recurpay Subscription App'. The team has been fantastic and helpful, I required many adjustments as it wasn't your run-of-the-mill subscription, but they made it happen. They were friendly and professional, I would recommend using this app if you plan to sell subscriptions, not only does the app work flawlessly, but it's the support driving behind the app; is what you will appreciate the most. 110% support and satisfaction. The app works perfectly, we couldn't be happier. I completely recommend this app.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2023

amazing,really helpful.a good subscription tool too :)

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2023

Ottima applicazione, inoltre il supporto clienti ti aiuta per ogni minimo problema in tempo record! Consigliata.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2023

Recurpay is an amazing product and they have the best customer support out there! I have really enjoyed the experience so far. And cheers for Sinchain for an amazing support helping me setup my subscriptions plans that I offer to my customers.

Store

cwalico

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 1, 2023

This is the customer service that start up-and-learning clients dream of. Super fast - attentive - and not to mention friendly with a healthy sense of humor! Sinchain has stellar programming on-the-spot skills. My 3 issues were solved in under 15 minutes. That means I could redirect my customers quickly as well - which makes my team look good :) Thank you Recurpay for the balanced designer panels, the follow-up questions answered via email when I lost my connection, and your live and swift problem-solving attention!

Store

réelle

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2023

Fantastic app! Support is top-notch, prompt, and truly helpful. A game-changer for my Shopify store.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2023

amazing customer support, thank you it has helped me with my product subscriptions and is simple to use

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2023

Writing this on behalf of the team at Adventia Pharma. We helped them implement Subscriptions via Recurpay and as usual, the support team was prompt to offer help, resolution to doubts, and even meaningful suggestions on how we could do things a lot better. Great support experience and easy-to-use platform. Recommended for e-commerce stores that are looking to implement no-fuss subscriptions.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

May 26, 2023

The software does exactly what we need it to do. Even with our complex needs. What make this solution 5 stars is the great support that comes with the great software.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2023

Great Support - Quick and extremely helpful. Went above and beyond to help get the app working properly

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2023

This app is incredible but what really set it apart is its customer service. I've been using their chat box A LOT this past few weeks with so many questions, Sinchain is so helpful, having an answer for my most tricky questions + they have a great GIF game, thank you!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

May 24, 2023

when I needed help, they were happy to help, and even offered to fix something on my site I couldn't figure out. I didn't even ask! :) They were great, and super helpful. I definitely recommend, for sure.

Using app

9 months

Total reviews

8

Average rating

4.8

5 / 5 Share

May 24, 2023

Active and Knowledgeable support. Helps me a lot with queries and provides a definite answer. The Application carries most of the functions needed for subscription plans. It is very simple and easy to use. The Layout is clean and good on the eye. Thank you Recurpay!

Using app

3 months

Total reviews

1

Average rating

5.0

3 / 5 Share

May 12, 2023

Updated Review: Thanks for updating the pricing plan description to "Free Plan Available." Updated to 3 Stars now that pricing is more transparent. Prior Review: NOT FREE. It *should* read "free plan available." Not price competitive with other comparable apps once it's not free. Also, it doesn't update with theme updates. And didn't notify me when it fell off. Despite the frustration, I gave the second star because support is super helpful.

Using app

29 days

Total reviews

1

Average rating

3.0

5 / 5 Share

May 10, 2023

Perfect app! And perfect customer service! Sinchain did his very best to help me and it worked! Perfect!! He's the absolute genious and also very friendly! The app itself is super clean, with a clear view on anything that's possible in the app. Will definitely keep using it for my business.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2023

Literally the best customer service I've ever had in life by Sinchain!!! They stuck with me for more than hour and answered every single question. I highly recommend Sinchain; they deserve a raise! Excellent service. I now will only use this app just based of how well I was treated.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2023

Response was prompt and someone was with me within a minute. Sinchain answered all my questions and fixed up all the minor issues like interface colours to match my website. The app is seamless. It will automatically create the following order and charge the customer shipping on each order. It is also immediately viewable on Shopify orders. The app works like a treat. The service is outstanding. I highly recommend it!

Store

Caduree

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2023

Already loving this app and their support is really hard-working. They immediately fixed an issue I had, and I couldn't be more excited <3

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2023

Just downloaded Recurpay and had a bunch of custom edits and ideas I wanted to implement. I asked a Question to their live customer service and within moments someone answered. No matter how many custom changes I asked them to do they never once got fed up or complained. Extremely impressed with that level of customer service.

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 8, 2023

Sinchain has been very responsive and helpful setting up discounts and free shipping for our customers. It is only the beginning for our business with Recurpay but so far we have been delighted in the efficiency.

Using app

5 months

Total reviews

1

Average rating

5.0