Recurpay Subscription App

May 26, 2023

The software does exactly what we need it to do. Even with our complex needs. What make this solution 5 stars is the great support that comes with the great software.

May 25, 2023

Great Support - Quick and extremely helpful. Went above and beyond to help get the app working properly

May 25, 2023

This app is incredible but what really set it apart is its customer service. I've been using their chat box A LOT this past few weeks with so many questions, Sinchain is so helpful, having an answer for my most tricky questions + they have a great GIF game, thank you!

May 24, 2023

when I needed help, they were happy to help, and even offered to fix something on my site I couldn't figure out. I didn't even ask! :) They were great, and super helpful. I definitely recommend, for sure.

May 24, 2023

Active and Knowledgeable support. Helps me a lot with queries and provides a definite answer. The Application carries most of the functions needed for subscription plans. It is very simple and easy to use. The Layout is clean and good on the eye. Thank you Recurpay!

May 12, 2023

Updated Review: Thanks for updating the pricing plan description to "Free Plan Available." Updated to 3 Stars now that pricing is more transparent. Prior Review: NOT FREE. It *should* read "free plan available." Not price competitive with other comparable apps once it's not free. Also, it doesn't update with theme updates. And didn't notify me when it fell off. Despite the frustration, I gave the second star because support is super helpful.

May 10, 2023

Perfect app! And perfect customer service! Sinchain did his very best to help me and it worked! Perfect!! He's the absolute genious and also very friendly! The app itself is super clean, with a clear view on anything that's possible in the app. Will definitely keep using it for my business.

May 10, 2023

Literally the best customer service I've ever had in life by Sinchain!!! They stuck with me for more than hour and answered every single question. I highly recommend Sinchain; they deserve a raise! Excellent service. I now will only use this app just based of how well I was treated.

May 10, 2023

Response was prompt and someone was with me within a minute. Sinchain answered all my questions and fixed up all the minor issues like interface colours to match my website. The app is seamless. It will automatically create the following order and charge the customer shipping on each order. It is also immediately viewable on Shopify orders. The app works like a treat. The service is outstanding. I highly recommend it!

May 9, 2023

Already loving this app and their support is really hard-working. They immediately fixed an issue I had, and I couldn't be more excited <3

May 8, 2023

Just downloaded Recurpay and had a bunch of custom edits and ideas I wanted to implement. I asked a Question to their live customer service and within moments someone answered. No matter how many custom changes I asked them to do they never once got fed up or complained. Extremely impressed with that level of customer service.

May 8, 2023

Sinchain has been very responsive and helpful setting up discounts and free shipping for our customers. It is only the beginning for our business with Recurpay but so far we have been delighted in the efficiency.

May 8, 2023

Amazing app and even better customer service! I was helped through every questions I had. Process was easy and seamless

May 7, 2023

The app works really well and the value for money is far higher than other similar apps but the thing that impresses us the most is the customer service - just incredible. We LOVE Recurpay!

May 7, 2023

Me encanto la aplicación en lo que la entiendo solicite ayuda en el chat y muy amable me ayudaron a trabajar con la aplicación. Muy servicial y eran la 1:00 am en Puerto Rico y me ayudaron mucho .

May 5, 2023

UPDATE: The issue is getting worked on. I finally got some response and they have refunded the money I was out. DO NOT RECOMMEND! The only reason I'm even still using it is because I haven't found anything better. It's fine until something malfunctions, then the customer support is TERRIBLE! The only option is a live chat which is not always the best for communication. I had a problem with it, all the sudden, not charging shipping to one of my customers. I reached out and the guy said he would get back with me in 24 hours. OVER A WEEK went by then I had to reach back out because TWO MORE people didn't get charged properly as well. The only correspondence I can get is that "they're working on it". It's been two weeks! I also hope they are prepared to reimburse me the shipping charges that I've had to pay out of pocket. Over all it does process subscriptions, but the technical support is SEVERLY lacking. Don't tell me that in 2023, the only way you can communicate with people is via chat. GET A PHONE!

Jan. 15, 2024

This app is simply great. It works perfectly and is super simple to get up and running. For anything that needs a little tweaking, or just for any questions, Sinchain will be always there to solve all your problems. The response is immediate and unbeatable. Thank you very much as always!

July 13, 2023

I would give more stars! Very easy to use app bit as a first timer on Shopify the customer service was something ive never experienced! they logged into my store and customised what I needed and got me started. So quick and easy. Highly recommend.

May 4, 2023

The customer service is so great, and the function is wonderful. I think it's the best app I have ever seen before.

May 2, 2023

This has been a great experience so far! It has taken me less then 15 minutes to set up and it integrated with my site very well. I had a couple of questions for the live chat. My questions were addressed in less then 5 minutes. They also offered other suggestions to help bring more success. Support was extremely friendly and helpful. Can't recommend enough!