RecurringGO! Subscriptions App
RGO Subscribe! | Shopify Sales with Flexible Subscriptions
Rating
4.4
feedback
224
chart
#3,993
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
5%
-
Less than a month
17%
-
Less than a year
45%
-
More than a year
25%
Reviews Summary
The reviews for the RecurrinGO app are mixed, with both positive and negative feedback from users. Positive aspects include excellent customer service, fast and helpful support, ease of use in managing subscriptions, and seamless integration with Shopify stores. Users appreciate the app's functionality in setting up and managing subscriptions, as well as the responsiveness of the support team. However, negative feedback revolves around unauthorized charges, issues with app functionality, and lack of communication channels for problem resolution. Some users experienced unexpected charges, technical errors, and difficulties in reverting back to free plans after being switched to paid subscriptions without consent.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 12, 2024
Betreff: Problem mit Sprachumschaltung in RecurrinGO! Sehr geehrtes Support-Team, ich möchte mich ganz herzlich für Ihre schnelle und professionelle Hilfe bedanken! Das Problem mit der Sprachumschaltung auf meiner Seite wurde von Ihrer Entwicklerabteilung prompt gelöst, und ich bin sehr erleichtert, dass alles nun reibungslos funktioniert. Die Reaktionszeit und die Lösungsfindung waren wirklich beeindruckend. Es ist nicht selbstverständlich, dass Supportanfragen so zügig und erfolgreich bearbeitet werden, und ich schätze Ihren Einsatz sehr. Besonders hervorheben möchte ich die freundliche Kommunikation sowie die klare und verständliche Vorgehensweise bei der Problemlösung. Ihre Hilfe und Ihr Engagement verdienen wirklich eine Top-Bewertung! Nochmals vielen Dank für Ihren hervorragenden Support.
Nov. 7, 2024
Affordable, simple and super responsive developers. Really recommend, we've been using for over 5 years!
We appreciate your feedback! It's great to hear about your positive experience with our developer team. We are here to assist, and it's wonderful to know they provided you with the guidance and support you needed. Feel free to write us back if needed any further assistance. Thanks for choosing us, and we wish you the best of luck with your business on Shopify!
Oct. 26, 2024
I had this app installed simply to test out subscription services. It was installed for 4 years then randomly this year they started charging me $19.95 a month for having it installed unused. Very poor.
Hello, Thank you for sharing your feedback. We’re sorry to hear about the unexpected charges, and we completely understand your frustration. We’ve reached out to you directly to help resolve this matter and discuss any unused months. Our goal is to ensure a positive experience with our service, and we’re here to assist however we can. Thank you for giving us a chance to make things right.
Oct. 10, 2024
Wow we really appreciate for you review. 🥰It means the world to us!
Sept. 20, 2024
Best app that I had. The support is insane. All expactations are met and they help on each case...!
We are very pleased that you are satisfied with our service. If you have any questions, we are always happy to help.
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