Rating

4.4

feedback

225

Reviews

chart

#3,840

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    6%
  • Less than a month
    17%
  • Less than a year
    44%
  • More than a year
    25%

Reviews Summary

The reviews for the RecurrinGO! app are mostly positive, highlighting the excellent customer support, ease of use, and effectiveness in managing subscriptions. Users appreciate the quick response times from the support team and the seamless integration with Shopify. The customization options for widgets and the ability to set up and manage subscriptions easily are also praised. However, there are some negative reviews mentioning issues with unexpected charges, lack of communication channels for problems, and concerns about unauthorized changes to subscription plans.

Highlights

Excellent customer support and quick response times
Ease of use and seamless integration with Shopify
Customization options for widgets and subscription management
Issues with unexpected charges and lack of communication channels
Concerns about unauthorized changes to subscription plans

Rating Breakdown

  • 5
    83% (186 ratings)
  • 4
    7% (16 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (4 ratings)
  • 1
    7% (15 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 4, 2024

Great customer service and very fast response time. the pricing and options are great and better than alternative apps. Andriii is an amazing guy! thank you for all the help

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! 🌟 We're delighted to hear that you enjoyed our customer service and found our pricing and options competitive. 😊 If you ever need further assistance, don’t hesitate to reach out. Thank you for choosing our app! 🌺

5 / 5 Share

Nov. 12, 2024

Betreff: Problem mit Sprachumschaltung in RecurrinGO! Sehr geehrtes Support-Team, ich möchte mich ganz herzlich für Ihre schnelle und professionelle Hilfe bedanken! Das Problem mit der Sprachumschaltung auf meiner Seite wurde von Ihrer Entwicklerabteilung prompt gelöst, und ich bin sehr erleichtert, dass alles nun reibungslos funktioniert. Die Reaktionszeit und die Lösungsfindung waren wirklich beeindruckend. Es ist nicht selbstverständlich, dass Supportanfragen so zügig und erfolgreich bearbeitet werden, und ich schätze Ihren Einsatz sehr. Besonders hervorheben möchte ich die freundliche Kommunikation sowie die klare und verständliche Vorgehensweise bei der Problemlösung. Ihre Hilfe und Ihr Engagement verdienen wirklich eine Top-Bewertung! Nochmals vielen Dank für Ihren hervorragenden Support.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Vielen Dank für Ihr tolles Feedback! 🌟 Wir freuen uns, dass wir Ihnen schnell und erfolgreich helfen konnten und Sie mit unserem Support zufrieden sind. Falls Sie weitere Fragen haben, stehen wir gerne zur Verfügung. Vielen Dank, dass Sie sich für RecurrinGO! entschieden haben! 😊

5 / 5 Share

Nov. 7, 2024

Affordable, simple and super responsive developers. Really recommend, we've been using for over 5 years!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback! It's great to hear about your positive experience with our developer team. We are here to assist, and it's wonderful to know they provided you with the guidance and support you needed. Feel free to write us back if needed any further assistance. Thanks for choosing us, and we wish you the best of luck with your business on Shopify!

1 / 5 Share

Oct. 26, 2024

I had this app installed simply to test out subscription services. It was installed for 4 years then randomly this year they started charging me $19.95 a month for having it installed unused. Very poor.

Using app

About 4 years

Total reviews

1

Average rating

1.0

Developer Reply

Hello, Thank you for sharing your feedback. We’re sorry to hear about the unexpected charges, and we completely understand your frustration. We’ve reached out to you directly to help resolve this matter and discuss any unused months. Our goal is to ensure a positive experience with our service, and we’re here to assist however we can. Thank you for giving us a chance to make things right.

5 / 5 Share

Oct. 10, 2024

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Wow we really appreciate for you review. 🥰It means the world to us!

All reviews

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