All reviews

Rating Breakdown

  • 5
    83% (114 ratings)
  • 4
    7% (10 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    7% (10 ratings)
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3 / 5 Share

April 2, 2025

The main support person was always available and reassuring, making sure my enquiry was being addressed. We still have some technical issues that don’t seem to be fully resolved, but we’re happy with the app overall.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and for sharing your experience! 😊 We're really glad to hear that our support team was able to be there for you and make you feel reassured throughout the process. We truly appreciate your patience with the remaining technical issues — and we'd love to help get everything fully resolved for you. Could you please clarify what kind of issues you're still encountering? Our team is more than happy to jump in and assist further. Feel free to reach out anytime — we're here for you and always ready to help! 💪✨ Thanks again for choosing our app! 💙

3 / 5 Share

Nov. 24, 2020

Support team sometimes difficult to work with and does not understand or accept issues....We can't wait for future features such as editable subscriptions. Just a quick note on how the App functions: all invoices are sent via the Draft Order function in Shopify. If a customer does not pay the invoice it will float as draft and must be manually deleted after the time expires. Also drafts will be created when a customer abandons a cart without entering their contact info only if a subscription item was in the cart. If you use the Draft order function of Shopify, you will need to clean up often. Otherwise this App is very simple to use and won't hijack your checkout process as the other subscription Apps do. Don't be afraid to ask the SpurIT team for help...they will respond quickly (I received same day help on Christmas)

Using app

11 months

Total reviews

6

Average rating

3.7

Developer Reply

Hello. Thanks for your feedback, it's highly appreciated! Please feel free to contact us anytime, we are always ready to assist!