RecurringGO! Subscriptions App
RGO Subscribe! | Shopify Sales with Flexible Subscriptions
Rating
4.4
feedback
224
chart
#3,993
All reviews
Rating Breakdown
Review RSS Feed
Nov. 12, 2024
Betreff: Problem mit Sprachumschaltung in RecurrinGO! Sehr geehrtes Support-Team, ich möchte mich ganz herzlich für Ihre schnelle und professionelle Hilfe bedanken! Das Problem mit der Sprachumschaltung auf meiner Seite wurde von Ihrer Entwicklerabteilung prompt gelöst, und ich bin sehr erleichtert, dass alles nun reibungslos funktioniert. Die Reaktionszeit und die Lösungsfindung waren wirklich beeindruckend. Es ist nicht selbstverständlich, dass Supportanfragen so zügig und erfolgreich bearbeitet werden, und ich schätze Ihren Einsatz sehr. Besonders hervorheben möchte ich die freundliche Kommunikation sowie die klare und verständliche Vorgehensweise bei der Problemlösung. Ihre Hilfe und Ihr Engagement verdienen wirklich eine Top-Bewertung! Nochmals vielen Dank für Ihren hervorragenden Support.
Nov. 7, 2024
Affordable, simple and super responsive developers. Really recommend, we've been using for over 5 years!
We appreciate your feedback! It's great to hear about your positive experience with our developer team. We are here to assist, and it's wonderful to know they provided you with the guidance and support you needed. Feel free to write us back if needed any further assistance. Thanks for choosing us, and we wish you the best of luck with your business on Shopify!
Oct. 26, 2024
I had this app installed simply to test out subscription services. It was installed for 4 years then randomly this year they started charging me $19.95 a month for having it installed unused. Very poor.
Hello, Thank you for sharing your feedback. We’re sorry to hear about the unexpected charges, and we completely understand your frustration. We’ve reached out to you directly to help resolve this matter and discuss any unused months. Our goal is to ensure a positive experience with our service, and we’re here to assist however we can. Thank you for giving us a chance to make things right.
Oct. 10, 2024
Wow we really appreciate for you review. 🥰It means the world to us!
Sept. 20, 2024
Best app that I had. The support is insane. All expactations are met and they help on each case...!
We are very pleased that you are satisfied with our service. If you have any questions, we are always happy to help.
July 31, 2024
It's a great app for rewarding sales with volume discounts. Customer service is responsive too!
Thank you so much for your kind words! We're thrilled that you enjoyed your experience, and we'll keep working hard to make sure we continue to meet your expectations
July 25, 2024
One day the app doesn't work anymore. Always send this error: errors/app_permissions?error=eyJlcn... and i have all credentials to use it. The worst, RecurrinGo don't have a communication channel to talk about this problem. If i can give you -10 star ill do it.
Thank you for your feedback, and we sincerely apologize for the frustration you've experienced with our app. We want to clarify that we do have support channels available — you can reach us through the in-app chat or via email at [email protected]. We're here to help and would be happy to assist you with any issues you may encounter. Please feel free to reach out if there’s anything we can do to improve your experience. Kind regards, RecurrinGo Support Team
July 11, 2024
The app has worked excellently so far and customers have taken to our subscriptions very well. Customer service is fast and friendly (thanks Artem). What is a pity is that the upsell widgets do not work with Slide Cart. That would be a good added value. I'm looking forward to testing the build-a-box function now. Above all, we no longer have any work to do with customers. Once set up, everything runs automatically. Good for us and our customers.
Thank you for the fantastic review! We're grateful for your support and are so happy to know you had a positive experience with us
July 3, 2024
Awesome staff and super responsive! They got me taken care of ASAP!
Thank you so much for your kind words! We appreciate your support
June 18, 2024
We migrated from another platform (WordPress) to Shopify and decided to use the RecurrinGO! app for managing our subscriptions. The entire migration process was incredibly smooth and took us only about 10 minutes to export our subscriptions. Setting up the rules and products was a breeze, and we had everything configured in under an hour. One of the standout features of this app is the customization options for the widget. The flexibility it offers is simply amazing – you can tailor the widget to fit any design seamlessly. We even changed our theme during the setup process and were able to easily adjust the widget to match the new theme perfectly. It felt like the widget was a natural part of our site right from the start. The configuration and management of subscription plans couldn't be easier. The app provides endless customization options for the widget, with dozens of templates and hundreds of settings. You can personalize the widget to meet the highest standards, ensuring it matches your brand’s aesthetic perfectly. Overall, RecurrinGO is a powerful and user-friendly app that we highly recommend for any business looking to manage subscriptions efficiently. The ease of migration, setup, and customization, along with its rich feature set, make it an invaluable tool for subscription-based businesses.
We're thrilled to hear that you had a great experience. Thanks for sharing!
July 2, 2024
This app wasn't useful for my use case and eventually I was charged for services I shouldn't have been. The developer reached out to me and made it right. Clearly they stand behind their product. If you need this service, this is the way to go.
Thank you for sharing your opinion. We notified users about changing the plan many times and contacted each one. We tried many times to contact you, but you didn't reply. We sent you store credits, which you can use to pay for the app, and we have done everything possible to improve your experience with our app. We tried all ways to connect with you to resolve the issue. Our top priority is our customers' excellent experience and app satisfaction. If you see this message, could you please contact us and we will help you with any questions you have
June 5, 2024
The app has a bunch of ways to set up and manage subscriptions, and the upsell feature is super useful. The support team was awesome and helped us out every step of the way as we got everything set up. Really smooth and easy.
Thank you for taking the time to leave such a positive review. We appreciate it!
June 5, 2024
In terms of functionality it does exactly what I need. I seldom leave reviews but the guys are excellent. Thanks to the team for helping us transitioning our subscription service from another app. They set up the subscription software seamlessly within our purchase flow. Though I wanted some customization options not available within the app, the devs reacted quickly to my requests and made all the changes I needed swiftly. Thank you!
We are glad you enjoyed our service. Thank you for your review
June 3, 2024
Do not use. Unauthorized charges to my card. Not sure if the app was sold around March but I was a client for 2+ years. In March 2024, things changed with this company. Beware. Support doesn’t reply to claims.
Thank you for sharing your opinion. We notified users about changing the plan many times and contacted each one. We tried many times to contact you, but you didn't reply. We have refunded your money and have done everything we can to improve your experience with our app. We tried all ways to connect with you to resolve the issue. Our top priority is our customers' excellent experience and app satisfaction. If you see this message, could you please contact us and we will help you with any questions you have
May 21, 2024
Fast and helpful support. Problem was solved. Thx and regards J
We greatly appreciate your review! Ensuring your satisfaction is our top priority.
May 20, 2024
IIya was amazing !!! She fixed everything in minutes and saw more things that she could fix and fixed that too !!! Just the best, thank you!
Thank you so much for your review! Ilya is pleased to receive such positive feedback. If any assistance is required, our team is always happy to help.
May 9, 2024
Awful business ethics of the people behind this app. As others have stated, I was on a free plan and without my approval they switched my account to a paid subscription without proper notice. They promised in an email after the change, that any requests to revert back to a free plan would be promptly processed. However, 2 weeks and 2 email requests later, they ignored the request. I have reported this app to Shopify, as this is a violation of their terms.
Thank you for sharing your opinion. We notified users about changing the plan many times and contacted each one. We tried many times to contact you, but you didn't reply. We have refunded your money and have done everything we can to improve your experience with our app. We tried all ways to connect with you to resolve the issue. Our top priority is our customers' excellent experience and app satisfaction. If you see this message, could you please contact us and we will help you with any questions you have
May 8, 2024
excelente, arreglaron el issue en minutos.
Thank you for your review! Our team is always happy to assist ^^
April 13, 2024
This app is shady. I was using a free version and after a while they automatically opted me into a paid version, their justification being that I was notified through a newsletter (which I never saw). Not worth it. They clearly pump up their positive reviews with obvious generic 5 star reviews. Avoid shady companies that use these practices.
Thank you for sharing your opinion. We notified users about changing the plan many times and contacted each one. We tried many times to contact you, but you didn't reply. We have refunded your money and have done everything we can to improve your experience with our app. We tried all ways to connect with you to resolve the issue. Our top priority is our customers' excellent experience and app satisfaction. If you see this message, could you please contact us and we will help you with any questions you have
April 4, 2024
This is a really great app and easy enough to use. The one major draw back is that any subscription discount offered is deducted from the current price displayed, regardless if that product is already on sale. So the net-effect is you're forced to give up the subscription discount plus any other discount you're offering on the product. It can be messy and costly, so be cautious of that. What should really happen is the subscription discount should be calculated on the compare-at-price (i.e. the normal retail price) However, the app integrates easy and fits in nicely with my website.
It's wonderful to know you had a great time with us. Thanks for the positive review