RecurrinGO! Subscriptions App

Feb. 17, 2020

Great app. Installed and immediately received subscriptions to the site. And, Best customer service ever! I reached out and received a response within minutes. Only small wish is for a way so sign up for an annual subscription directly from within the app.

Nov. 24, 2020

Support team sometimes difficult to work with and does not understand or accept issues....We can't wait for future features such as editable subscriptions. Just a quick note on how the App functions: all invoices are sent via the Draft Order function in Shopify. If a customer does not pay the invoice it will float as draft and must be manually deleted after the time expires. Also drafts will be created when a customer abandons a cart without entering their contact info only if a subscription item was in the cart. If you use the Draft order function of Shopify, you will need to clean up often. Otherwise this App is very simple to use and won't hijack your checkout process as the other subscription Apps do. Don't be afraid to ask the SpurIT team for help...they will respond quickly (I received same day help on Christmas)

Sept. 27, 2019

Does it charge twice per month? i have installed this app twice a day after trial peroid has been expired. how to stop subscription?

Aug. 14, 2019

I've just started using the app and the app does everything it says it does; sell products via subscription using an invoicing system. It's great for us as we don't want to install another payment gateway on our website. The customer support is great. I live in New Zealand, so there was a bit of an understandable delay getting back to one problem I had. But they offered to look at my website and fix the issue I had as soon as they saw my issue. Can't ask for too much more than that.

July 25, 2019

early days for the app and i'm still assessing it but I'm happy with it so far and the technical help is extremely quick and efficient

June 16, 2019

I needed this app to replace another subscription company that didn’t have the compatibility with all my different payment options. So far this app has worked much better. There are still some limitations but I like the way this works and the people have been very supportive and patient.

May 14, 2019

Install was a snap, and support was very quick to respond. We have only had it install a few days but it appears to be working well. The only drawback we have found is, that with every add to cart, there is a redirect to the cart page. We asked about removing this but it is supposedly important to the software, so no go. The majority of our customers order multiple items so this could become very tiresome for them over time.

April 23, 2019

Excellent app with great support. Auto install requires no code change but had a couple of small theme related bugs. Tech support was fantastic and had everything fixed in the space of 24 hours - they even extended the free trial! Highly recommended. www.liquoriceheaven.com

March 18, 2019

I found the support fab. Got a swift response and the guru I spoke to was able to customise the offering for me with no fuss. Thank you.

March 10, 2019

Great app and even better customer service. the correspondance was quick and efficient. The support fixed any of the difficulties that I had while doing the setup!

Jan. 28, 2019

Easy to install and configure (support team is amazing and can help if you can't do it yourself). Wonderful concept, our customers love the idea that you are not "locked in" and they can control the frequency of delivery and skip it when not ready. The support is outstanding and prompt. The ROI on this app is high - so it will pay for itself after the first week for sure. We strongly recommend it!

Dec. 9, 2018

We start building a store and when we decided to use Recurring Payments, support was awesome as well as the onboarding process. I highly recommend this as the best option.

Nov. 14, 2018

Already receiving subscriptions with this app during the trial period. I will stay on and continue using it when it kicks over to paid. Heads up that it doesn't work with PayPal at checkout. This isn't a deal-breaker for me, but it's something to consider. I asked for support from the makers of the app, and I received a prompt and helpful response. Good job, Olga!

Sept. 29, 2022

This app caused absolute chaos in our store. I will never touch an app from this irresponsible, incompetent developer again. We are a substantial store with over 30K customers. This developer kept making erratic changes to the app's work flow that created utter chaos on our end. The app suddenly dropped the unsubscribe-link in app-generated emails. This caused lots of inbound customer service requests and forced us to unsubscribe customers manually, which is time consuming. So we decided to uninstall the rogue app, but that created even more chaos. Turns out the app keeps sending email invoices to customers even after it's deleted from the store. It gets worse. During the uninstall, the app sent out thousands of unwanted emails to our customers. This is next level incompetence by the developer SpurIT. They should be kicked off the Shopify platform for reckless, irresponsible behavior.

May 16, 2018

Fantastic App, easy to use! Would definitely recommend!

Feb. 22, 2018

Cannot comment on the customer service because I haven't needed it. The app is straight forward and easy to use and one heck of a lot less expensive as the others I looked at. Kudos to you guys! Elise Collins XaxisBooks.com [email protected]

Oct. 30, 2017

This is exactly what I was looking for!Great team support,many thanks!

Oct. 28, 2017

Very easy to set up & install on website, works well!

March 9, 2018

The app still needs to be integrated in our store (technical reasons) but the management has been very very helpful and tried to solve any problems that we experienced. I will update this review once it is completely integrate! Many thanks to Mr Yauheni.

Sept. 7, 2017

Love the idea of the recurring payment. Would love it even more if I could create a recurring payment using "offline" products to send to my wholesalers and retailers with standing orders.