All reviews

Rating Breakdown

  • 5
    86% (118 ratings)
  • 4
    7% (10 ratings)
  • 3
    2% (3 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (4 ratings)

Reviews with Text

  • 96% (131)
Review RSS Feed Review RSS Feed

4 / 5 Share

July 25, 2019

early days for the app and i'm still assessing it but I'm happy with it so far and the technical help is extremely quick and efficient

Using app

10 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks very much for your review, we're very happy we could help solve any issues you were having, even with the difference in timezones! Don't hesitate to contact us if you need any help

5 / 5 Share

June 16, 2019

I needed this app to replace another subscription company that didn’t have the compatibility with all my different payment options. So far this app has worked much better. There are still some limitations but I like the way this works and the people have been very supportive and patient.

Using app

3 days

Total reviews

10

Average rating

4.8

Developer Reply

Thanks for your review, we're really glad to hear the app is meeting your business' needs! Please don't hesitate to reach out if you have any further questions, comments, or concerns.

4 / 5 Share

May 14, 2019

Install was a snap, and support was very quick to respond. We have only had it install a few days but it appears to be working well. The only drawback we have found is, that with every add to cart, there is a redirect to the cart page. We asked about removing this but it is supposedly important to the software, so no go. The majority of our customers order multiple items so this could become very tiresome for them over time.

Using app

4 days

Total reviews

3

Average rating

3.3

Developer Reply

Thank you for your review! We're always glad to help you. Could you please contact to our [email protected] mailbox, so we could get more information about drawback? Have a great day!

5 / 5 Share

April 23, 2019

Excellent app with great support. Auto install requires no code change but had a couple of small theme related bugs. Tech support was fantastic and had everything fixed in the space of 24 hours - they even extended the free trial! Highly recommended. www.liquoriceheaven.com

Using app

8 days

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service, we're proud of it. Please let us know if you have any other questions!

5 / 5 Share

March 18, 2019

I found the support fab. Got a swift response and the guru I spoke to was able to customise the offering for me with no fuss. Thank you.

Using app

About 21 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your feedback! Our team is always here to assist you! Our pleasure to serve you!

5 / 5 Share

March 10, 2019

Great app and even better customer service. the correspondance was quick and efficient. The support fixed any of the difficulties that I had while doing the setup!

Using app

About 5 hours

Total reviews

16

Average rating

4.6

Developer Reply

Thank you! We are just happy to be useful so feel free to contact our team anytime!

5 / 5 Share

Jan. 28, 2019

Easy to install and configure (support team is amazing and can help if you can't do it yourself). Wonderful concept, our customers love the idea that you are not "locked in" and they can control the frequency of delivery and skip it when not ready. The support is outstanding and prompt. The ROI on this app is high - so it will pay for itself after the first week for sure. We strongly recommend it!

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

We’re thrilled to hear that everything was up and running quickly! 🌟 We’re always here to make sure your store setup goes smoothly and to support you as your customers start using the app.

5 / 5 Share

Dec. 9, 2018

We start building a store and when we decided to use Recurring Payments, support was awesome as well as the onboarding process. I highly recommend this as the best option.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2018

Already receiving subscriptions with this app during the trial period. I will stay on and continue using it when it kicks over to paid. Heads up that it doesn't work with PayPal at checkout. This isn't a deal-breaker for me, but it's something to consider. I asked for support from the makers of the app, and I received a prompt and helpful response. Good job, Olga!

Using app

8 days

Total reviews

5

Average rating

5.0

Developer Reply

We’re glad to hear you’re already receiving subscriptions and finding the app useful! 🌟 Thank you for your feedback about PayPal—we appreciate you letting us know. We’re always here to provide support whenever you need it.

1 / 5 Share

Sept. 29, 2022

This app caused absolute chaos in our store. I will never touch an app from this irresponsible, incompetent developer again. We are a substantial store with over 30K customers. This developer kept making erratic changes to the app's work flow that created utter chaos on our end. The app suddenly dropped the unsubscribe-link in app-generated emails. This caused lots of inbound customer service requests and forced us to unsubscribe customers manually, which is time consuming. So we decided to uninstall the rogue app, but that created even more chaos. Turns out the app keeps sending email invoices to customers even after it's deleted from the store. It gets worse. During the uninstall, the app sent out thousands of unwanted emails to our customers. This is next level incompetence by the developer SpurIT. They should be kicked off the Shopify platform for reckless, irresponsible behavior.

Using app

Over 4 years

Total reviews

10

Average rating

2.9

5 / 5 Share

May 16, 2018

Fantastic App, easy to use! Would definitely recommend!

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much your kind words and feedback! We are always here to assist you!

5 / 5 Share

Oct. 30, 2017

This is exactly what I was looking for!Great team support,many thanks!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback! We are always here to assist you!

5 / 5 Share

Oct. 28, 2017

Very easy to set up & install on website, works well!

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind words and your feedback! Our team is always here to assist you!

5 / 5 Share

March 9, 2018

The app still needs to be integrated in our store (technical reasons) but the management has been very very helpful and tried to solve any problems that we experienced. I will update this review once it is completely integrate! Many thanks to Mr Yauheni.

Using app

6 months

Total reviews

5

Average rating

4.8

Developer Reply

We’re thrilled to hear that everything was up and running quickly! 🌟 We’re always here to make sure your store setup goes smoothly and to support you as your customers start using the app.

4 / 5 Share

Sept. 7, 2017

Love the idea of the recurring payment. Would love it even more if I could create a recurring payment using "offline" products to send to my wholesalers and retailers with standing orders.

Using app

6 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 29, 2017

So easy to setup I was shocked!

Using app

13 minutes

Total reviews

2

Average rating

5.0

Developer Reply

So glad the setup was quick and easy! ✅ We’re always happy to support you and make sure everything runs smoothly.

5 / 5 Share

Aug. 28, 2017

Easy to install and configure. Support is top notch as we needed the settings tweaked behind the scenes to work with our theme. App has a professional look and we hope to see the benefits soon!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

It’s great to hear the app installed and configured smoothly for you! ✅ We’re happy our support could assist and make everything work seamlessly with your theme.