All reviews

Rating Breakdown

  • 5
    83% (185 ratings)
  • 4
    7% (16 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (4 ratings)
  • 1
    7% (15 ratings)
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5 / 5 Share

Aug. 16, 2019

The app is simple to use. I recently changed my theme and the app created an issue but I reached out to support and they fixed it with 24 hours. Helpful and friendly.

Using app

About 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks very much for your review, we're very happy we could help solve any issues you were having, even with the difference in timezones! Don't hesitate to contact us if you need any help

5 / 5 Share

Aug. 14, 2019

I've just started using the app and the app does everything it says it does; sell products via subscription using an invoicing system. It's great for us as we don't want to install another payment gateway on our website. The customer support is great. I live in New Zealand, so there was a bit of an understandable delay getting back to one problem I had. But they offered to look at my website and fix the issue I had as soon as they saw my issue. Can't ask for too much more than that.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! We're glad to hear that our team was able to provide you with the amazing service, we're proud of it. Please let us know if you have any other questions!

5 / 5 Share

July 11, 2019

Had a small technical issue when setting up the app but Julia assisted me within 5min to get everything running perfect! Cant wait to get selling

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! We're glad to hear that Julia was able to provide you with the amazing service, we're proud of it. Please let us know if you have any other questions!

5 / 5 Share

June 21, 2019

We have not used this app yet but I can tell you the customer service department has A1 service. We had no clue how to set up the options for our online store and they came to the rescue within minutes and has us up and running! If you are thinking about giving this app a try, please do so as they are there to answer all of your questions and assist with integration!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We're happy you're finding it easy to use, and are able to gain so much value from it. Feel free to contact us if you need any assistance, we're always glad to help you!

5 / 5 Share

June 16, 2019

I needed this app to replace another subscription company that didn’t have the compatibility with all my different payment options. So far this app has worked much better. There are still some limitations but I like the way this works and the people have been very supportive and patient.

Using app

4 months

Total reviews

8

Average rating

4.8

Developer Reply

Thanks for your review, we're really glad to hear the app is meeting your business' needs! Please don't hesitate to reach out if you have any further questions, comments, or concerns.

5 / 5 Share

May 23, 2019

The team was able to resolve my issue painlessly, quickly and professionally! Great app, great support!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks very much for your review, we're very happy we could help solve any issues you were having, even with the difference in timezones! Don't hesitate to contact us if you need any help

5 / 5 Share

April 25, 2019

I haven't used the app just yet but I can comment on the really helpful service that I have received from the SpurIT team in integrating this with my platform. They really went the extra mile and I look forward to working with this team!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We are most grateful that you took time out of your busy schedule to leave us a review. Please don't hesitate to contact us if you need any help!

5 / 5 Share

April 23, 2019

Excellent app with great support. Auto install requires no code change but had a couple of small theme related bugs. Tech support was fantastic and had everything fixed in the space of 24 hours - they even extended the free trial! Highly recommended. www.liquoriceheaven.com

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service, we're proud of it. Please let us know if you have any other questions!

5 / 5 Share

March 25, 2019

Just installed. Very fast and CS was very helpful. I can’t wait to play with it. I think it will be perfect for my customers. A subscription service without the subscription. Lol

Using app

26 days

Total reviews

2

Average rating

3.5

5 / 5 Share

March 18, 2019

I found the support fab. Got a swift response and the guru I spoke to was able to customise the offering for me with no fuss. Thank you.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2019

Great app and even better customer service. the correspondance was quick and efficient. The support fixed any of the difficulties that I had while doing the setup!

Using app

9 days

Total reviews

15

Average rating

4.6

5 / 5 Share

Feb. 15, 2019

Great service! The team went in and at no cost went under the hood to check on how the app was working and addressed an issue quickly.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2019

The customer service support is very good was amazing! The app runs very well... and it fits my necessities

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2019

Easy to install and configure (support team is amazing and can help if you can't do it yourself). Wonderful concept, our customers love the idea that you are not "locked in" and they can control the frequency of delivery and skip it when not ready. The support is outstanding and prompt. The ROI on this app is high - so it will pay for itself after the first week for sure. We strongly recommend it!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 21, 2019

Simple and useful. Works with all Shopify payment gateways, easy to install, looks professional. Exactly what I was looking for.

Using app

9 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Jan. 8, 2019

I use this app to make customers to have recurring charge notification based on product type. It is very simple and great support from staff. Wonderful product.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2019

I use this app to offer a coffee subscription service to my customers. Easy to setup and works very well. The customer service is outstanding, all the questions I asked have been answered, and the team was very helpful with a small incompatibility with my theme, even over New Year's! Highly Recommended!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2019

We started using Shopify specifically to use the Recurring Payments app. We were unable to find a similar app on Weebly or Squarespace. This app works precisely as we wish. The customer can choose a one time purchase or a subscription based on customer preferences. I needed a bit of help, so I contacted their customer service on New Year's Day, and chatted live with their support team. I'm very impressed.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2018

We start building a store and when we decided to use Recurring Payments, support was awesome as well as the onboarding process. I highly recommend this as the best option.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2018

Already receiving subscriptions with this app during the trial period. I will stay on and continue using it when it kicks over to paid. Heads up that it doesn't work with PayPal at checkout. This isn't a deal-breaker for me, but it's something to consider. I asked for support from the makers of the app, and I received a prompt and helpful response. Good job, Olga!

Using app

4 months

Total reviews

5

Average rating

5.0