All reviews

Rating Breakdown

  • 5
    94% (171 ratings)
  • 4
    3% (6 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 23, 2023

I have been using the Casa subscription for a few days now, and I have been very impressed with the support team. I have had a few issues, but they have always been resolved quickly and efficiently. The representatives are always friendly and helpful, and they go out of their way to make sure I am satisfied. I would definitely recommend the Casa support team to anyone who is looking for great customer service.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

I was half way through installing this app when their team member reached out to me and it was a pleasant surprise. She then came on an online call to help with the installation and did the handholding throughout the process. Amazing support and the plugin works seamlessly with shopify to sell monthly subscription for my site. Very happy with the outcome and delighted that its free.

Store

My Store

Using app

4 months

5 / 5 Share

Aug. 22, 2023

I was looking for an subscription app that is simple to set up and easy for the users to click on and see essential information in one look. Casa checked all the boxes. Plus, their customer engineer is very helpful! Looking forward to the translator to release. Overall, it's a really good app.

Using app

About 2 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Amazing and Simple app for setting up recurring orders, Upon download you will be contacted by their support team who will assist you through the entire setup process. I couldn't ask for more. Very streamlined and customizable to suit your websites color needs.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Makkelijke app om een abonnement te koppelen aan Shopify. Goed en vriendelijk geholpen door de helpdesk.

Store

Moevers

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2023

10/10 customer service! Answered all my questions and shared his screen to demonstrate what I needed to do!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2023

Bobby from Tech Support was really suportive and helped with the issue in a matter of minutes! A+++++

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2023

The app works well and easy to setup. I had an issue with the description which was solved quickly by their support team. They also have a good support team who replies quickly.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2023

Excellent customer service, especially with the initial setup. There were a couple of minor issues with variants (fixed within a short time by their developer), and with incompatibility with our purchased theme (workaround - put the T&C's and description into a product metafile). Looking forward to giving our customers what they have been asking for - a wine club where they get to choose what they have delivered and how often. Since the app is new for me, it's too early to comment on the final functioning of the app, however I'm sure they will continue their amazing customer support.

Using app

About 2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 16, 2023

Doesn't work well on Opera but overall a great substitution for paid apps, so far like it and plan on using

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 16, 2023

Customer Service highly responsive and helpful - Assisted with solving a unique problem that they hadn't encountered before. Great app

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

Downloaded this app and within minutes the support team was in touch with me to ensure the on boarding process was smooth!

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

Extremely helpful support! Really took the time to help me get me up and running and taught me how to identify errors.

Using app

2 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Aug. 15, 2023

Great assistance, thank you to the team member that spent the time to make sure that my needs were met.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

Great support, there was an issue while implementing, and bobby has been extremely supportive and solving the issue for me!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

great technical support is what I always look for and sure enough this app has excellent support. Thank you!

Store

My Store

Using app

About 21 hours

5 / 5 Share

Aug. 13, 2023

Helped by starting off on how to set up the subscription service. Will test more to see about it, thanks to Bobby for assisting me in figuring out how to navigate through the app.

Store

Toplist

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2023

Bheem A was very patient and able to resolve my issue promptly. He was also able to train me in adding multiple products for my store. Great service!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

Awesome service! Answered all my questions! I'm excited to see where this new adventure will take my business! Bobbi and sam helped me lots while messaging and doing a shared screen!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

Great support, Bhagwan and Purvi helped me set up the subscription plans immediately - very fast and dedicated. I am using the app with pleasure. Hope our market is open for such automated deliveries. I recommend it!

Using app

2 days

Total reviews

4

Average rating

5.0