All reviews

Rating Breakdown

  • 5
    94% (136 ratings)
  • 4
    3% (4 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 98% (141)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 13, 2023

Efficient customer service, fast replies, and detailed help via either telephone or screenshots service.

Store

My Store

Using app

35 minutes

4 / 5 Share

Sept. 22, 2023

Admin :Shubhankar est excellent garder le précieusement et promotion en vue

Store

Ma boutique

Using app

7 days

4 / 5 Share

Oct. 4, 2023

There are definitely some areas of improvement Casa Subscriptions could have. I offer produce subscription boxes and my customers need to be able to add and delete additional items they would like to purchase each order. Subscription should repeat based on the delivery date, not the date they started. We should have the option to charge a customer in advance vs the day of the delivery. I modify the customers next billing date as soon as they sign up so they know when their order ill arrive, but i take the risk of not getting payment since its not paid before hand. Oh, and I am not sure if this is new or not, but I just saw there is now a 3% transaction fee. I am already paying almost 3% credit card fees and this jumps me to almost 6% in fees per transaction...

Using app

26 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 18, 2023

Thanks to Bobby I was able to be up and running with minimal effort. Bobby is very knowledgable and easy to work with. Thanks to Bobby.

Using app

35 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 14, 2023

Very helpful and patient. I had multiple issues and they were very attentive to my needs. Very supportive!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 13, 2023

Very easy to use! Great App so far!!

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2023

very good service!!! thank u sam and bobby! greetz ali

Store

Velveux

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 13, 2023

The Casa Subscription app is a game-changer! It seamlessly integrates with my store, making recurring billing a breeze. The user-friendly interface simplifies setup, and the robust customization options cater to my unique needs. It's a must-have for any e-commerce business looking to boost customer retention and revenue Great Plan made for Subcription . Easy To use and comfy .. Great service on describing the thing to implement on shopify store ....

Store

My Store

Using app

29 minutes

2 / 5 Share

Sept. 9, 2023

I just installed it, and was checking it out. Almost immediately i get a whatsapp from someone from India checking on me and my installation. I'm all for support but this is a little too intrusive. I'm not even asking for help and trying to see if it's something I want. I didn't sign up for whatsapp communication.

Using app

2 minutes

Total reviews

22

Average rating

3.6

5 / 5 Share

Sept. 7, 2023

Bobby was a great help, wonderful customer service!

Store

ooloo

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

Unbelievable support. They walked me through adding a subscription. Really great!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

Excellent and very prompt customer support online, for setting up what seems to be a very effective app. The personnel are extremely helpful and easy to contact.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 6, 2023

Easy set up and I had a customer service rep reach out to me to assist with the set up. The set up of the app was easy enough for me to walk through by myself, but she was able to check out my work and provide feedback.

Using app

25 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 5, 2023

Great service and instant response from the team. Amazing product for free. They patiently walked me through my issue setting up the subscriptions. Thanks guys!

Using app

30 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

I LOVE THE SUPPORT ON THIS APP!! they were very patient guided me through an online call and explained everything i needed to know as far as navigating the app. after the call i literally had zero questions and was able to jump right in!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

Bobby is the best on the support! It was a smooth transition. Across countries it is no issue to get support. The support made it very easy and it was no issue.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2023

Super Support, sehr nett und zuvorkommend. Hat uns bei allen Schwierigkeiten und Problemen sofort innerhalb eines Telefonats geholfen. Vielen Dank an das Team. Das Plugin funktioniert außerdem komplett gratis und nach unserer vollsten Zufriedenheit.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2023

Purvi- was very patient and knowledgeable of the app. She spent close to an hour helping us solve our problem. We are excited to launch or new subscription product and couldn't have done it without Purvi. Thanks again for your awesome customer service.

Using app

About 2 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 30, 2023

So far its good! To set up you must finish all steps. On step 3 click the first button and cut on the app. Then i went back and click start selling and i was in the dashboard. The chat reps are great, knowledgeable and ready to help!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2023

Walked me through setting up the app on my store so that we can now use time-boxed subscriptions for our products. Hopped on a google call to show me how to do it. Installation was seamless.

Using app

35 minutes

Total reviews

1

Average rating

5.0