Casa Subscriptions App
Recurring Payments Subscription Boxes to Recharge Boldly
Rating
5.0
feedback
146
chart
#1,711
All reviews
Review RSS Feed
Nov. 15, 2023
Support helped me immediately with my problem and went above and beyond to solve it. Thank you!
Nov. 9, 2023
Sam was terrific in setting up the subscription for our live blackworms so that our customers can receive a regular supply of blackworms for their fish.
Oct. 27, 2023
Excellent, efficient customer service! I'm so impressed with the chat. I spoke with Bobby, who was able to quickly solve my issue. Great app, even better customer service!
Nov. 17, 2023
I am looking to replace Recharge and installed Casa Subscriptions. I was not able to get it to work and was not impressed by support - my issue was reported to development - but not fixed within timeframes promised. Nor did they communicate with me to let me know that they had an issue. Regardless of how good this app is - support is critical in the selection of any app. Note that I have moved to Seal Subscriptions and am live on this app.
When a customer came, we needed proper payment information. So, we built a complete system to manually migrate by creating contracts. We should have informed you that we're working in the background, but I have been trying to contact you since that day. I request you to re consider and make this right, and you'll have the migration done in a couple of hours, let alone days. We have migrated several customers from REcharge without any problem at all.
Oct. 13, 2023
Efficient customer service, fast replies, and detailed help via either telephone or screenshots service.
Store
My Store
Using app
35 minutes
Sept. 22, 2023
Admin :Shubhankar est excellent garder le précieusement et promotion en vue
Store
Ma boutique
Using app
7 days
Oct. 4, 2023
There are definitely some areas of improvement Casa Subscriptions could have. I offer produce subscription boxes and my customers need to be able to add and delete additional items they would like to purchase each order. Subscription should repeat based on the delivery date, not the date they started. We should have the option to charge a customer in advance vs the day of the delivery. I modify the customers next billing date as soon as they sign up so they know when their order ill arrive, but i take the risk of not getting payment since its not paid before hand. Oh, and I am not sure if this is new or not, but I just saw there is now a 3% transaction fee. I am already paying almost 3% credit card fees and this jumps me to almost 6% in fees per transaction...
Sept. 18, 2023
Thanks to Bobby I was able to be up and running with minimal effort. Bobby is very knowledgable and easy to work with. Thanks to Bobby.
Sept. 14, 2023
Very helpful and patient. I had multiple issues and they were very attentive to my needs. Very supportive!
Sept. 13, 2023
The Casa Subscription app is a game-changer! It seamlessly integrates with my store, making recurring billing a breeze. The user-friendly interface simplifies setup, and the robust customization options cater to my unique needs. It's a must-have for any e-commerce business looking to boost customer retention and revenue Great Plan made for Subcription . Easy To use and comfy .. Great service on describing the thing to implement on shopify store ....
Store
My Store
Using app
29 minutes
Sept. 9, 2023
I just installed it, and was checking it out. Almost immediately i get a whatsapp from someone from India checking on me and my installation. I'm all for support but this is a little too intrusive. I'm not even asking for help and trying to see if it's something I want. I didn't sign up for whatsapp communication.
Sept. 6, 2023
Unbelievable support. They walked me through adding a subscription. Really great!
Sept. 6, 2023
Excellent and very prompt customer support online, for setting up what seems to be a very effective app. The personnel are extremely helpful and easy to contact.
Sept. 6, 2023
Easy set up and I had a customer service rep reach out to me to assist with the set up. The set up of the app was easy enough for me to walk through by myself, but she was able to check out my work and provide feedback.
Sept. 5, 2023
Great service and instant response from the team. Amazing product for free. They patiently walked me through my issue setting up the subscriptions. Thanks guys!
Sept. 5, 2023
I LOVE THE SUPPORT ON THIS APP!! they were very patient guided me through an online call and explained everything i needed to know as far as navigating the app. after the call i literally had zero questions and was able to jump right in!!
Sept. 5, 2023
Bobby is the best on the support! It was a smooth transition. Across countries it is no issue to get support. The support made it very easy and it was no issue.