Mulberry Park Silks review for Redo

Nov. 21, 2025

We first started using Redo for our returns to streamline our processing and make it a cleaner interface for customers, and allow for better tracking for staff. At the same time, we began having issues with Shipstation and decided we needed a better solution for Q4. The onboarding with the Redo team was wonderful; everyone we spoke to has been incredibly knowledgeable and quick to help with anything we run into. They worked with us to brainstorm some complex situations within our companies. We have 3 Shopify stores, plus sell on Amazon, Walmart, and Kohl's marketplaces. It was a lot of work to switch from Shipstation and Aftership, but I can't say enough great things about the Redo team and their help through it all, especially at a crazy time of year. Now, with the native integration with Shopify, when an order needs to change, we can do this in one place, versus having to wait for the lag time with Shipstation and edit in multiple places. We highly recommend the Redo systems and hope to continue exploring their additional services!