Redo
The reviews for the Redo Shopify App are overwhelmingly positive, highlighting the app's seamless and easy-to-use interface, efficient customer support, and effectiveness in streamlining the returns process. Customers appreciate the quick responses from the support team and the helpfulness of individual team members. The app has been described as a game-changer, making order fulfillment and returns management much easier for businesses. Users also praise the customizable features and the value provided by Redo. However, there was one negative review mentioning unauthorized internal outreach and aggressive upselling, which affected the overall account management experience.
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Mitch from Redo has been fantastic with helping us get our flows refined with a great customere experience in mind.
Great support from Nick Sorenson. We reached out with some more technical questions and he gave great answers in a timely manner.
We’ve had a great experience with Redo! Their team is very responsive and always quick to assist whenever we have a question or issue. They’re helpful, efficient, and make the whole process much easier. Really appreciate the level of support they provide!
Love the app, has streamlined our return and exchange process tremendously!
Great partner for a number of services and fantastic support! We are saving money, reducing complexity, and improving our service levels for consumers. A great example of their level of service was this AM when an issue was identified and I fired an email off at 11:28am and had a fix with confirmation in my inbox 4 minutes later... I know all fixes aren't that fast but a great example of how Redo operates.
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