Redo
Everything your brand needs. In one intelligent platform.
Rating
4.9
feedback
563
chart
#998
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
5%
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Less than a year
52%
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More than a year
32%
Reviews Summary
The reviews for the Redo Shopify App are overwhelmingly positive, with users praising the app's ease of use, efficiency in handling returns and exchanges, and exceptional customer service. Many users highlight the quick response times and helpfulness of the support team, mentioning specific team members who provided excellent assistance. Users appreciate the customization options, seamless onboarding process, and the overall improvement in their workflow and customer experience. The app is commended for its ability to streamline processes, save time, and enhance efficiency for businesses.
Highlights
Review RSS Feed
All reviews
May 8, 2026
Alex and Mason have been such a great help! Redo has really streamlined our returns, warranty, and shipping claims processes. It saves so much time when these processes are automated, and on top of that the systems and flows are so customizable and small-business friendly! We've also noticed that it helps customers feel more secure shopping with the option of easy returns, especially in the shoe business. Redo has already been a great success, and I'm looking forward to continue working with them!
May 8, 2026
Alec was very helpful and efficient - resolved my issue promptly. As for REDO is one of, if not he best all rounded returns app available on the market. Looking forward to seeing what other features my company access.
May 8, 2026
We run multiple Shopify stores, and this is one of the few apps that we install on every one. It actually delivers. Returns and exchanges are now automated, clean, easy for customers, insanely less expensive, and way less of a time drain on our team. Customers get a better experience, we keep more revenue, it just works. Support is where they really separate themselves. Mason is a machine. Fast responses, real solutions, no runaround. Every issue we’ve had gets handled quickly and correctly. If you’re running a Shopify store and still dealing with returns manually or with a clunky system, you’re wasting time and money. Install Redo and move on.
May 7, 2026
Very good app, easy to use, and the explanatory videos are very helpful. Whenever I’ve needed assistance, the support team has always been very kind and helpful. It has made managing our store and customer service much easier. Highly recommended!
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