Redo

Mitch from Redo has been fantastic with helping us get our flows refined with a great customere experience in mind.

Great support from Nick Sorenson. We reached out with some more technical questions and he gave great answers in a timely manner.

We’ve had a great experience with Redo! Their team is very responsive and always quick to assist whenever we have a question or issue. They’re helpful, efficient, and make the whole process much easier. Really appreciate the level of support they provide!

Love the app, has streamlined our return and exchange process tremendously!

Great partner for a number of services and fantastic support! We are saving money, reducing complexity, and improving our service levels for consumers. A great example of their level of service was this AM when an issue was identified and I fired an email off at 11:28am and had a fix with confirmation in my inbox 4 minutes later... I know all fixes aren't that fast but a great example of how Redo operates.

Love using this app - great support too

Thanks for the great customer service, Peter!

Helpful Customer Service. They listen to the issue and come up with a fix to solve it.

Shoutout to Spencer for the quick help! He caught a phishing scam I almost fell for and got back to me super fast. Honestly, the whole team has been great — I'm pretty impressed with how quickly they respond every time. Really appreciate it, thanks!

We adore Redo! Their team has been extremely helpful in assisting us with anything and everything. They are all responsive and able to connect me with the correct teammate for any issues that arise. The ability to reach them so quickly has made this a seamless transition for us.

Special shout out to Nick Sorenson very helpful throughout our project!

All of the Redo team members have been very efficient, friendly and quick to fix issues as they come up with our return process!

Love the app and the customization options. They may be a little more expensive than some others, but if you're looking for a streamlined and hands-off approach to what redo does, they knock it out of the park. Their CS is pro-active and responsive, and they help out with a lot of other things that you may typically think are beyond the scope of what they do. Shout out to Spencer for going above and beyond on a specific customer service question I had.

Just did a chat with Megan in the billing department and she was very helpful and quick to respond and to my questions. Thanks for the help!!

Amazing customer service! They help you whenever you need it! The onboarding process was amazing, and the support since we've been using the platform has been amazing too!

This service has been exceptional. Ran into an issue that I wanted to change and someone jumped in and helped sort it out within minutes. Such a great service and exceptional value here. Thanks Redo team.

I was having a hard time making an edit. I then turned to the AI Agent. It helped, but I finally had to reach out to a Live Agent. They were able to jump in and help me within minutes. Great CS. Thank you!

We love working with Redo. They are always so quick and easy to work with. Today, Nick helped resolve a returns location issue within 5 minutes. Such a pleasure!