Redo
Everything your brand needs. In one intelligent platform.
Rating
5.0
feedback
525
chart
#1,118
All reviews
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April 17, 2026
Thank you Mason! We've been using ReDo for a few weeks now and are still testing how it works for us.. it's been amazing. We wanted to adjust some of the verbiage on the portal to prevent any confusion for our clients and Mason was able to assist and fix it for us veryyy quickly! We're extremely satisfied with the software and team so far.
April 17, 2026
We have been using this app for a few months now, and it works great. It simplifies the return/exchange process for me, and customer support has been helpful and responsive when I have questions.
April 16, 2026
We’ve been using Redo for a couple of years now and they've been amazing, shout out to Parker and team! Anytime we have a question or run into an issue, their team is super responsive, helpful, and quick to assist—they’re honestly a pleasure to work with! One of the things we appreciate most is how open they are to feedback; whenever we share suggestions or ideas to improve the experience for our team or our customers, they are always ready with a listening ear and will actually work to make it happen. We’ve seen several of our requests come to life, which has made a big difference in creating a more seamless process on our end and a better experience overall. The online portal has created noticeable efficiency in our processes and its easy for our customers to utilize, highly recommend!
April 16, 2026
We've been working with Redo since 2024 and they have been an amazing partner. They took the time to design a solution for us that automated a very manual task for my team and allows them to work on other things. Everyone we work with at Redo is super helpful and responsive, which we are so grateful for. 100% recommend!
April 15, 2026
my issues were addressed and the agent attached a loom video to help us better understand the issue.
April 14, 2026
LOVE! Only wish I had found Redo earlier. I am saving so much money on returns, and my customers love the fact that for just $2.98 they can get free returns. Customer service is super responsive, the app is great and set up literally took less than 15 minutes.
April 14, 2026
Happy to have Mason from Support help us tweak and improve our service level this week. We are quite happy with Redo!
April 10, 2026
The redo team has made our return process seamless. We are very happy with the customer support and overall partnership.
April 10, 2026
Carson was super prompt with his help and got all my concerns resolved right away! Thanks Carson!! :)
April 9, 2026
April 9, 2026
April 8, 2026
Nick was very efficient. He acknowledged the issue, explained the cause of the issue, and then implemented the fix.
April 8, 2026
Redo has been the greatest addition to our website we could've ever asked for. Couldn't recommend an app any more to anyone. Super fast response times on anything we've needed help with, customized all settings to fit our website, and worked with our busy schedules to get things right as soon as we need it. Shoutout redo, they have a customer for life in us
April 8, 2026
Great app, great customer support. Highly recommended for serious Shopify brands.
April 3, 2026
The whole team and REDO are amazing. Abby, Preston, Colby, Seth, Austin, Cade, just fantastic. We have seen an increase in conversion since using REDO and will be using it for a long time in the future. Give this young company in Utah a chance.
April 2, 2026
Great app! Cade was very helpful today with answering my questions and getting me going in the right direction.