Redo for Shopify

Redo

Everything your brand needs. In one intelligent platform.
Rating
5.0
Feedback
675
Reviews
Chart
#435
Shopify

All reviews

5 / 5 Share
Aug. 6, 2026

JY was very responsive and helped me solve a problem that was kind of confusing. He stayed with me until it was completed which took awhile. The app itself is pretty straight forward. Good experience so far.

Store Using app Total reviews Average rating
ShellShock Protection Over 1 year 2 5.0
5 / 5 Share
Aug. 6, 2026

I wanted to share how wonderful our experience has been with Redo over the past six months! Their team has been incredibly responsive and supportive from day one, and we are so grateful for their partnership.

Store Using app Total reviews Average rating
Pocket 5 months 3 5.0
5 / 5 Share
Aug. 5, 2026

Effectively and quickly solved my problem and answered all clarifying questions

Store Using app Total reviews Average rating
Heathered Boho About 2 years 2 5.0
5 / 5 Share
Aug. 5, 2026

Great experience working with Mason Tiberius. He was very helpful on educating me about the products and helping me with the changes I needed to make to my account.

Store Using app Total reviews Average rating
Premium Sporting Goods About 2 months 1 5.0
5 / 5 Share
Aug. 4, 2026

Store Using app Total reviews Average rating
WESTON JON BOUCHÉR Almost 2 years 11 4.9
5 / 5 Share
Aug. 3, 2026

We are redo fans! Helpful support team and great app/tools.

Store Using app Total reviews Average rating
Shorties Golf About 1 year 4 5.0
5 / 5 Share
July 31, 2026

JY was very quick and helpful! I appreciate this timeliness as I needed my issue resolved quickly.

Store Using app Total reviews Average rating
MOOD About 1 year 14 4.7
5 / 5 Share
July 30, 2026

redo is one of the best softwares we work with simply because the team is amazing.

Store Using app Total reviews Average rating
Wild Junkie About 3 years 11 3.9
5 / 5 Share
July 29, 2026

Redo has made it easy for customers to create returns themselves!

Store Using app Total reviews Average rating
Knife Depot 28 days 9 4.6
5 / 5 Share
July 29, 2026

JY Ferry provided extremely quick and cogent support, after we had questions regarding the recent pricing scheme changes. Overall, Redo has been a time and money saver for us, even though we only use it for returns and exchanges. We're a small company, so when a customer (or one of our employees) uses Redo to initiate a return, it saves us time and effort better spent elsewhere. I do wish that discounts used in the original order would be automatically applied to exchanges, but that is my only suggestion. Otherwise, the service works great and their customer service is admirable.

Store Using app Total reviews Average rating
Kala Brand Music Co.™ Almost 3 years 1 5.0
5 / 5 Share
July 28, 2026

Helped resolve the problem quickly and effectively. They were very kind and patient throughout the process, providing pictures and clear instructions that walked me through each step. Their guidance made it easy to understand what was happening and helped ensure the issue was resolved smoothly. I really appreciated the support, communication, and effort they put into helping find a solution.

Store Using app Total reviews Average rating
RG 5 months 3 5.0
5 / 5 Share
July 27, 2026

The support team is very responsive and has been extremely helpful during our transition.

Store Using app Total reviews Average rating
GAIDAMA 6 months 6 5.0
5 / 5 Share
July 24, 2026

The REDO team has been fantastic to work with. They truly took the time to understand our business, needs, and goals, and helped us find the right solutions. They are always responsive whenever we have questions and have provided excellent support throughout the entire process. Overall, REDO is a great company to work with, and we would highly recommend them to anyone looking for this type of service.

Store Using app Total reviews Average rating
Groundz.com Over 1 year 8 5.0
5 / 5 Share
July 22, 2026

Located the issue quickly. The issue was resolved even faster.

Store Using app Total reviews Average rating
Buffbunny Over 1 year 1 5.0
5 / 5 Share
July 22, 2026

Keppner was so helpful and efficient! Thank you so much for your great customer service!!

Store Using app Total reviews Average rating
Freshly Picked Over 2 years 11 4.8
5 / 5 Share
July 20, 2026

Contacted support to make some changes to Redo set up on our website. Mason was prompt in making the changes I requested. Great Support

Store Using app Total reviews Average rating
Kat and Ko Clothing 7 months 2 5.0
5 / 5 Share
July 17, 2026

Alec was awesome! He got on a call with me right away and helped answer all of my questions.

Store Using app Total reviews Average rating
Notace 21 days 3 5.0
5 / 5 Share
July 17, 2026

Keppner from Redo was very attentive, helpful and quick to resolve!

Store Using app Total reviews Average rating
jadeswim 3 months 5 5.0
5 / 5 Share
July 16, 2026

REDO has been a vital part of us being able to efficiently manage our stores returns. Their support when issues pop up has always been great.

Store Using app Total reviews Average rating
Parfait Lingerie Over 1 year 6 5.0
5 / 5 Share
July 13, 2026

Redo is great! Their customer service is super helpful and responsive - any time we have a question they are on it!

Store Using app Total reviews Average rating
RunLessWire About 2 years 2 5.0
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