Redo
All reviews
JY was very responsive and helped me solve a problem that was kind of confusing. He stayed with me until it was completed which took awhile. The app itself is pretty straight forward. Good experience so far.
I wanted to share how wonderful our experience has been with Redo over the past six months! Their team has been incredibly responsive and supportive from day one, and we are so grateful for their partnership.
Effectively and quickly solved my problem and answered all clarifying questions
Great experience working with Mason Tiberius. He was very helpful on educating me about the products and helping me with the changes I needed to make to my account.
We are redo fans! Helpful support team and great app/tools.
JY was very quick and helpful! I appreciate this timeliness as I needed my issue resolved quickly.
redo is one of the best softwares we work with simply because the team is amazing.
Redo has made it easy for customers to create returns themselves!
JY Ferry provided extremely quick and cogent support, after we had questions regarding the recent pricing scheme changes. Overall, Redo has been a time and money saver for us, even though we only use it for returns and exchanges. We're a small company, so when a customer (or one of our employees) uses Redo to initiate a return, it saves us time and effort better spent elsewhere. I do wish that discounts used in the original order would be automatically applied to exchanges, but that is my only suggestion. Otherwise, the service works great and their customer service is admirable.
Helped resolve the problem quickly and effectively. They were very kind and patient throughout the process, providing pictures and clear instructions that walked me through each step. Their guidance made it easy to understand what was happening and helped ensure the issue was resolved smoothly. I really appreciated the support, communication, and effort they put into helping find a solution.
The support team is very responsive and has been extremely helpful during our transition.
The REDO team has been fantastic to work with. They truly took the time to understand our business, needs, and goals, and helped us find the right solutions. They are always responsive whenever we have questions and have provided excellent support throughout the entire process. Overall, REDO is a great company to work with, and we would highly recommend them to anyone looking for this type of service.
Located the issue quickly. The issue was resolved even faster.
Keppner was so helpful and efficient! Thank you so much for your great customer service!!
Contacted support to make some changes to Redo set up on our website. Mason was prompt in making the changes I requested. Great Support
Alec was awesome! He got on a call with me right away and helped answer all of my questions.
Keppner from Redo was very attentive, helpful and quick to resolve!
REDO has been a vital part of us being able to efficiently manage our stores returns. Their support when issues pop up has always been great.
Redo is great! Their customer service is super helpful and responsive - any time we have a question they are on it!
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