Redo
Everything your brand needs. In one intelligent platform.
Rating
4.9
feedback
505
chart
#1,210
All reviews
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March 12, 2026
The team was friendly and helpful throughout the process. Overall, it was a positive experience, though some responses took a little longer than expected.
Feb. 18, 2026
4 star as they are the top of the return game. You will not find any other returns platform as robust as REDO. But keeping 1 star off as their international returns doesn't work.
Dec. 4, 2025
Nov. 26, 2025
Excellent support team! Quick to respond and for issues that require more time, they're very communicative every step of the way. The returns portal recently got an update and it looks so much better. Docking 1 star because I find adjusting any complex settings myself is challenging as they live in multiple places so you run the risk of messing something up. That being said, if I need changes the support team is there :)
Nov. 13, 2025
Thank you Cade, Dylan, Easton and Anderson for helping me understand, learn and adjust my workflow to meet our company needs better. I was ready to walk away with frustration. They each helped in a different way. I really appreciate Anderson for taking the time to pause and find the problem...that my work flow had a lot of holes. He was the one who got the ball rolling to help get my frustrations worked out. Dylan for his constant patience helping me understand. Cade quickly solving my claim questions and concerns.
Sept. 25, 2025
App is exceptionally easy to use. The concept is also quite brilliant in terms of giving the software away for free and essentially making the customer cover the cost. The workflow has really streamlined our returns process and we are excited to look into the services they offer. Onboarding and sales process was a little disorganized but the guys we worked with were still solid and answered all of our questions.
Sept. 29, 2025
Very good product that has helped increase site conversions. Very helpful service support who will assist. It is an American company, and for our Australian business with overseas sales, Redo still needs to improve some of its features for non-American businesses.
Sept. 11, 2024
Warning! This app will break accessiBe which is a crucial app for staying ADA complaint. I found out that if I turn off the app switch in the website settings it fixes the issue and Redo still works fine, so I'm not sure why it's needed. Other than that, Redo has been amazing and it has even increased our sales.