Referral Program ‑ Shopjar
Shopify Referral App and Affiliate Marketing app
Rating
4.9
feedback
58
chart
#1,798
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
14%
-
Less than a month
38%
-
Less than a year
45%
-
More than a year
0%
Reviews Summary
The reviews for the Shopjar Referral Program app are overwhelmingly positive, with users praising the excellent customer service provided by team members like Madhav, Sakthivel, Niha, and others. Customers appreciate the ease of setup, the helpful tutorial videos, and the responsiveness of the support team in resolving any issues. The app is described as straightforward, user-friendly, and effective in managing referral and affiliate programs. However, there are a few mentions of communication issues and some areas that need improvement, such as pricing structure and occasional technical glitches.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 20, 2025
I have not been impressed by this app. There is no way for me to input my affiliate's paypal information for them, I cannot update their affiliate code without errors, features are hidden, and the interface is not comprehensive. Reports are confusing, I can't tell if my automatic payments are making it to my affiliates too. Not to mention their only hours of availability for onboarding or customer service meetings is 1AM-9AM or 6PM-12AM? Why do you not have availability for meetings during regular business hours? Not impressed.
March 3, 2025
It was absolutely perfect! A huge thank you to them for their incredible service and support. Everything was beyond my expectations, and I couldn’t have asked for a better experience!
March 5, 2025
We would love to try this app, but after telling us it was not working with our theme, we have waited the entire trial period with no news, no direction and no confidence it may be resolved, and thus we just feel abandoned by the lack of communication.
Feb. 6, 2025
Just got it set up and it was a breeze. I love the simplicity. I looked at other apps and there were way more bells and whistles than what I needed. I had one question about how a slightly complex reward might be handled and Madhav was really helpful and gave me confidence that it will work as planned. No sales from this system yet (only up for 1 day) but I am sure that those will come soon. Awesome app.
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