Referral Program ‑ Shopjar
Shopify Referral App and Affiliate Marketing app
Rating
4.8
feedback
101
chart
#1,745
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
15%
-
Less than a month
46%
-
Less than a year
34%
-
More than a year
2%
Reviews Summary
The reviews for the Shopjar Shopify App are overwhelmingly positive, highlighting the exceptional customer support provided by the team. Users appreciate the quick and helpful assistance they receive during setup and any issues they encounter. The support team, including individuals like Vaishaak, Nihasini, Madhav, and Sakthivel, is praised for being knowledgeable, patient, and efficient. Users also find the app easy to set up and use, with many mentioning the simplicity and effectiveness of the referral program features. However, there are a few negative reviews mentioning issues with integrations, hidden features, and confusing reports.
Highlights
Review RSS Feed
All reviews
Dec. 17, 2025
Extremely helpful customer service team!! We are excited to launch our referral and affiliate programs with Shopjar.
Dec. 3, 2025
o not use this app, or any app made by this team, under any circumstances. It’s a complete waste of time. They spent a long time setting it up and it still doesn’t work. When you ask a question, they brush you off. Then they apologize over and over again. You feel sorry for them and say “okay, never mind,” reinstall the app, and they make everything even worse. They made me look ridiculous in front of all my affiliate customers; for days now, people’s purchase commissions aren’t being recorded. Their help desk basically doesn’t work.
We're sorry to hear about your frustration—this isn't the experience we strive for. For context: our team worked closely with you during setup, made customizations based on your specific requirements, and you personally tested and confirmed everything was working before you've re-launched the program. Once issues arose afterward, we weren't given a chance to troubleshoot—which made it difficult to help. We take this seriously. Our senior support lead has already reached out to you. We've helped hundreds of merchants run successful affiliate programs, and we'd genuinely like the chance to make this right.
Nov. 25, 2025
Initial set up call with Vaishaak was great. Looking forward to using Shopjar!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more