Referral Program ‑ Shopjar

Awful product if you're using anything headless or custom. Manually adding affiliates allows for no email configuration or automations, and the "integration" with Klaviyo could not be worse. This is the most manual tool I've ever worked with. Spend the additional money with a different program that actually reduces your workload, trust me... you'll thank yourself.

o not use this app, or any app made by this team, under any circumstances. It’s a complete waste of time. They spent a long time setting it up and it still doesn’t work. When you ask a question, they brush you off. Then they apologize over and over again. You feel sorry for them and say “okay, never mind,” reinstall the app, and they make everything even worse. They made me look ridiculous in front of all my affiliate customers; for days now, people’s purchase commissions aren’t being recorded. Their help desk basically doesn’t work.

I’ve been attempting toi integrate the ShopJar Referral Program app for several months now, and while it has potential, the Klaviyo integration is a complete letdown. Despite both ShopJar and Klaviyo pointing fingers at each other, the integration remains unreliable and far from ready for prime time. For our business, seamless, on-brand transaction emails via Klaviyo are non-negotiable, but this critical feature consistently fails to deliver. I’m beyond frustrated—ShopJar could be a game-changer, but the broken integration makes it unusable for us. Until this is fixed, I can’t recommend it.