All reviews

Rating Breakdown

  • 5
    95% (61 ratings)
  • 4
    3% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 9, 2025

Excellent Customer Service! We had an issue with our mobile display, and the response from the team was incredibly quick and effective. All our problems were resolved promptly and professionally. Special thanks to Niha for her outstanding support and helpful attitude. Truly appreciated!

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

April 8, 2025

Easy to set up and customer support is helpful via email. We've only had it a week but are hopeful more customers will start to use it thanks to installing it on our website home page, checkout and post purchase pages.

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

April 8, 2025

Great help setting up the App. Thanks Nihasini Madhav, you were GR8.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2025

Shopjar is simple and straight to the point. Perfect if you don't need to have a complex refferal campaign. There is enough customization option to keep your Design line. Thanks to the support for being reactive when needed.

Store

Karafe

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2025

Great Customer Support by Nihasini for onboarding purpose. It was quick and very helpful.

Using app

20 days

Total reviews

2

Average rating

3.0

5 / 5 Share

April 1, 2025

The customer service offered by Madhav was amazing! We were able to go through the systems easily, and manage every question successfully.

Using app

1 day

Total reviews

1

Average rating

5.0

2 / 5 Share

March 20, 2025

I have not been impressed by this app. There is no way for me to input my affiliate's paypal information for them, I cannot update their affiliate code without errors, features are hidden, and the interface is not comprehensive. Reports are confusing, I can't tell if my automatic payments are making it to my affiliates too. Not to mention their only hours of availability for onboarding or customer service meetings is 1AM-9AM or 6PM-12AM? Why do you not have availability for meetings during regular business hours? Not impressed.

Using app

10 months

Total reviews

2

Average rating

3.5

5 / 5 Share

March 3, 2025

It was absolutely perfect! A huge thank you to them for their incredible service and support. Everything was beyond my expectations, and I couldn’t have asked for a better experience!

Using app

About 19 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 27, 2025

Very helpful customer service!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2025

We would love to try this app, but after telling us it was not working with our theme, we have waited the entire trial period with no news, no direction and no confidence it may be resolved, and thus we just feel abandoned by the lack of communication.

Store

STRAYE

Using app

29 days

Total reviews

10

Average rating

4.5

5 / 5 Share

Feb. 6, 2025

Just got it set up and it was a breeze. I love the simplicity. I looked at other apps and there were way more bells and whistles than what I needed. I had one question about how a slightly complex reward might be handled and Madhav was really helpful and gave me confidence that it will work as planned. No sales from this system yet (only up for 1 day) but I am sure that those will come soon. Awesome app.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 31, 2025

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

Great app. Easy to setup the referral system. Madhav and Saran were very helpful to assist me in setting up all the features I wanted. Thanks

Using app

35 minutes

Total reviews

15

Average rating

4.9

5 / 5 Share

Jan. 29, 2025

Easy to use tutorial videos. app is very straight forward and easy to use itself. Customer service is great. Specifically Madhav who has helped me tremendously figure out an error I was getting and explained things to me and how to avoid in the future. Madhav was very helpful, so if the rest of the team is like him they are great!!

Using app

13 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 13, 2025

Really good customer service - Madhav helped me a lot

Store

ZOÉ LU

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2024

I just integrated this plugin into my shopify store and Madhav help me out to resolve all my query for getting started with this plugin. Recommended this plugin for refer program for website/store

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

The Referral Program ‑ Shopjar app is fantastic! It’s easy to set up and offers great features for managing referral and affiliate programs all in one place. The customer service is also excellent—responsive, helpful, and quick to resolve any issues. Highly recommend it!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

Madhav was fantastic. He set up the whole program for me which made it very easy.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Shopjar seems to be a great app! i just joined and I am eager to explore all the wonderful features. The support team was amazing!

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

service was great.

Using app

About 20 hours

Total reviews

3

Average rating

5.0