All reviews

Rating Breakdown

  • 5
    95% (105 ratings)
  • 4
    3% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 90% (100)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 9, 2026

Really great customer support. They helped me with many things on set up!

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Sehr unkompliziert und selbsterklärend. Bei Einer Frage hat der Support auch sofort geholfen. Perfekt.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Great program! Really helpful customer service!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Great app and support

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Easy setup and good support.

Store

NORLIVA

Using app

7 days

Total reviews

14

Average rating

4.4

4 / 5 Share

Jan. 16, 2026

Easy to use. Some learning required, but support is responsive and helpful.

Using app

7 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 12, 2026

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

Best support

Store

Tezvi

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

Shopjar is an amazing tool! I use on both my websites and the customer support is brilliant!! Definitely recommend it

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Extremely helpful customer service team!! We are excited to launch our referral and affiliate programs with Shopjar.

Store

Stocked

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

The onboarding was very helpful and the app is easy and intuitive to use! Thank you Shopjar

Store

LOOLY

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Store

HIMAYA

Using app

30 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 3, 2025

o not use this app, or any app made by this team, under any circumstances. It’s a complete waste of time. They spent a long time setting it up and it still doesn’t work. When you ask a question, they brush you off. Then they apologize over and over again. You feel sorry for them and say “okay, never mind,” reinstall the app, and they make everything even worse. They made me look ridiculous in front of all my affiliate customers; for days now, people’s purchase commissions aren’t being recorded. Their help desk basically doesn’t work.

Using app

9 months

Total reviews

13

Average rating

3.8

Developer Reply

We're sorry to hear about your frustration—this isn't the experience we strive for. For context: our team worked closely with you during setup, made customizations based on your specific requirements, and you personally tested and confirmed everything was working before you've re-launched the program. Once issues arose afterward, we weren't given a chance to troubleshoot—which made it difficult to help. We take this seriously. Our senior support lead has already reached out to you. We've helped hundreds of merchants run successful affiliate programs, and we'd genuinely like the chance to make this right.

5 / 5 Share

Nov. 25, 2025

Initial set up call with Vaishaak was great. Looking forward to using Shopjar!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Great support on setup, very helpful, thank you.

Using app

About 18 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

The support from Shopjar is truly excellent. You receive personal and fast assistance. The support team not only provides helpful tips but also takes action directly, so I don’t have to handle everything myself. It’s really great support and a huge help.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Very helpful and patient on the set up call. I was able to set up my referral program with Nihasini P S who guided me through the process and showed me what I need to do. Thank you

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2025

thank you for the support on the call!

Store

Molove

Using app

3 days

Total reviews

1

Average rating

5.0