Pixie Wing review for Referral Candy & Affiliate

2 / 5

Oct. 1, 2023

I had initially written a 5 star review after being asked to many times by the (bordering on obsequious) customer support team. Setup was fine, if rather time consuming. Once in the testing phase, I noticed a couple of bugs - social media links didn't work on what they call the 'Share Page' and on mobile view , a horizontal scroll bar was visible on the front end - a sign that an element on the page was overflowing (a sign of poor web dev). It's now been three weeks since raising the issues with support. Neither have been resolved and I was in fact told that to sort the mobile responsiveness issue, I should hire a web developer - TO FIX THEIR OWN POOR WEB DEVELOPMENT! This left me pretty flabbergasted, to say the least. I'm not a perfectionist, but we do have high standards and sloppy design like horizontal scroll on mobile and broken social links I'm afraid, fall way short.

Using app

13 days

Total reviews

24

Average rating

3.0

Developer Reply

Thanks again for writing this awesome review and we're also hoping that our services will generate MORE sales for you! - Cris

Referral Candy & Affiliate for Shopify
Referral Candy & Affiliate
4.8 star
2,175 reviews

ReferralCandy: Grow with Referrals & Affiliates for Shopify

Developer
Shopify App Store