Referral Candy & Affiliate
The reviews are overwhelmingly positive, with most users praising the app’s ease of use once set up, its flexible configuration options, and its ability to manage referral and affiliate programs effectively within Shopify. Many reviewers say it helped them launch quickly, automate rewards, and grow sales, and several describe it as reliable, intuitive, and a strong fit for their business needs. A major standout theme is the support team: reviewers repeatedly mention fast response times, patience, professionalism, and hands-on help through setup, troubleshooting, and even custom workarounds or feature requests. Specific support agents are frequently named for going above and beyond, which strongly shapes the overall sentiment. The negative feedback is limited but points to a few recurring friction areas. Some users found the initial setup or configuration somewhat complicated, especially when integrating with subscriptions, widgets, language settings, or custom commission rules. A few reviews suggest that certain parts of the app could be improved or made more flexible, such as widget customization or language changes. There are also a small number of blank or low-rated entries, but they are not accompanied by detailed complaints, so the main impression remains strongly favorable overall.
Very helpful customer service, Jessa went above and beyond to assist with a difficult issue that we had regarding a referral payment and stuck with us until it was solved. Whenever I've had a question the team have always been quick and proactive to respond.
Roj's service is excellent, and they resolve issues very efficiently. We're currently trying out this app and hope it performs well.
Really appreciate this! I'm happy we were able to get your concerns addressed without too much hassle. Excited for you to explore what the app can do, and I hope it delivers great results for your business. Thanks for giving us a try. - Roj
Super impressed with the customer service from ReferralCandy! I chatted with Romeo and he was very thorough in helping me walk through step by step what I roadblocks I was finding to activate a campaign!
Thank you for the awesome feedback! I’m glad we could work through those campaign activation roadblocks together. I always want to make sure everything is clear and that you feel confident moving forward. Hope your campaign takes off. - Roj
Thanks for leaving us a review! We appreciate you choosing our app and hope it’s been a great addition to your business. If you ever need a hand with anything, we're here to help. - Riz
こちら側で検証する際に手厚くサポートしていただけた。
Thank you for your review! I’m happy I could provide the support you needed during your testing process. If you have any other questions or need further assistance, feel free to reach out anytime. - Riz
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