Referral Candy & Affiliate
All reviews
We've had a really great experience with ReferralCandy so far. Riz has been amazing to work with—she always replies quickly, is super helpful, and makes sure everything gets sorted out. What really stood out to us is how responsive the development team is. Every suggestion or issue we brought up was acknowledged, and they were surprisingly quick to fix things or implement improvements. It's refreshing to use a product where the team genuinely listens to its users. Overall, it's been a pleasure working with ReferralCandy, and it's great knowing there's such a dedicated team behind it. Highly recommend!
Thank you so much for this thoughtful review! I’m really glad I could support you, and it’s wonderful to hear that you’ve had such a positive experience with both our team and the product. Your feedback means a lot, and I’m always here if there’s anything else I can help with. - Riz
Jessa was very helpful thank you! sorted out my problem
Thank you! I’m so glad I could help get everything sorted out for you. I really appreciate the feedback and am always happy to help whenever you need it. - Jessa
We've had an excellent experience with ReferralCandy's support team. A special thanks to Riz Abenojar and Charlie Sosmena, who have been incredibly responsive, knowledgeable, and patient throughout our interactions. They always take the time to understand our questions, provide clear guidance, and ensure every issue is resolved efficiently.
Thank you so much for the kind words! We really appreciate you taking the time to share your experience. It’s been a pleasure working with you, and we’re always here whenever you need a hand. - Riz and Charlie
We've been using Referral Candy for quite some time now, and it's been a fantastic experience. The platform is easy to use, reliable, and has been a great solution for managing our affiliate and referral programs. Recently, we ran into an issue with our account, and Eunice from the Customer Success team was incredibly helpful. She stayed with us throughout the entire process, followed up consistently, and worked closely with us until everything was fully resolved. The level of customer service we received was outstanding quick, professional, and genuinely committed to helping us succeed. We highly recommend Referral Candy to any business looking to launch or grow a referral program. Not only is the platform excellent, but their support team, especially Eunice! She goes above and beyond to ensure you have a great experience.
Thank you so much for your thoughtful review! I’m really glad I could help get everything resolved and support you throughout the process. It means a lot to hear about your experience, and I’m always here if you need anything as your program continues to grow. - Eunice
We are just getting started, but it looks good so far. Thank you, Jessa.
Thank you! I’m glad to hear things are off to a great start. I’m always here if you have any questions as you continue setting everything up. - Jessa
I dealt with Charlie; his responses were speedy and detailed. Thanks!
Thanks for the shoutout! I’m happy I could provide the information you needed and help out along the way. Really appreciate you taking the time to share your experience. - Charlie
Jessa was very responsive in taking the required actions. Our overall experience with RC is amazing so far.
Thank you for the kind words! I’m glad I could help and keep things moving quickly for you. It’s great to hear you’ve had an amazing experience with ReferralCandy so far! - Jessa
amazing service, i was aloted with Mr. Charlie, he guided me with every step of setting up referral program
Thank you so much! I’m really glad I could guide you through the setup process and help get your referral program up and running smoothly. Always happy to help whenever you need support! - Charlie
Jessa really helped me a lot, I’m very satisfied with the support she provided.
Thank you so much for the kind words! I’m really glad I could help and that you were happy with the support. Feel free to reach out anytime if you need anything else. - Jessa
Easy to use app, especially as Jovan helped walk me through our campaign and installation. He was super friendly and informative.
Thanks a lot for sharing this! I’m happy I could help walk you through the setup and campaign process. Glad to hear everything felt easy to follow, and excited for you to get started. - Jovan
I'm a new user and have found the customer service to be outstanding. Having a dedicated person on the other end of the phone or live chat is so helpful and it's meant we were able to get our referral programme up and running really quickly. Thank you Charlie for all your help.
Thank you so much for the kind words! I’m really glad I could help get your referral program up and running smoothly. It was a pleasure supporting you, and I’m always here if you need anything along the way. - Charlie
Awesome support, addressed and solved the problem promptly.
Thank you for the feedback! I’m glad I could help get the issue resolved quickly for you. Always here if you need anything else. - Riz
I’ve had a great overall experience with ReferralCandy. The platform has been easy to navigate and simple to set up, which made getting started really smooth. I did run into a few issues along the way, but Eunice Sarmiento has been amazing to deal with. Eunice responded quickly, was very helpful, and solved all of my problems without any stress. I really appreciate the support and would definitely recommend ReferralCandy to other businesses looking to set up a referral program.
Thank you so much for the kind words! I’m really glad I could help sort things out and make the process smoother for you. It’s great to hear you’re enjoying the platform. Feel free to reach out anytime if you need anything. - Eunice
Great support from Jovan. He was excellent.
Thank you so much for this feedback. I really appreciate it. :) - Jovan
We have just started with Referral Candy in Shopify so I am still to see how it works, but so far the service has been super. Thank you Jessa for being so helpful and keeping me updated every step of the way!
Thank you for the kind words! I’m so glad I could support you as you get started and keep you updated along the way. Looking forward to seeing how things go for you. Always here to help! - Jessa
Jovan was really helpful. he solved my problem quickly and with no fuss.
Thanks a lot! Happy I could jump in and get things sorted quickly for you. Don’t hesitate to reach out if anything else comes up. - Jovan
Absolute gun support - 10/10. Needed different commissions for stickers and apparel, with a cap at 3 sales per referred customer. Roj from ReferralCandy nailed it with a clean tiered campaign: 12% on the first sale, then 15% on sales 2 & 3. Explained everything clearly and dropped a quick Loom walkthrough so I could follow along. Super responsive, no fluff, genuinely helpful. If you’re running Shopify affiliate/referral programs, this is the one. Campaign launching now and I’m stoked. Highly recommend.
Really appreciate this! Thanks for the detailed shoutout! Glad I could help set up the campaign exactly how you needed it. Excited for your launch. Feel free to reach out anytime as things ramp up! - Roj
I would like to express my sincere gratitude to the ReferralCandy support team especially Riz for their exceptional assistance. They were incredibly helpful and patient in guiding us through the entire installation and verification process. Thanks to their professional support, we were able to resolve several complex issues smoothly. It is rare to see such a dedicated team that truly goes above and beyond for their clients. We highly recommend their service to anyone looking for a reliable referral solution!
Thank you so much for your thoughtful message! I’m really glad I could support you through the setup and help get everything running smoothly. It truly means a lot to hear this and we're always here if you need anything moving forward. - Riz
support team is responsive, helpful, and always quick to resolve issues.
Really appreciate the feedback! I’m glad I could help and get things resolved quickly for you. Always here if you need anything. - Roj
Great customer service who solved all my questions! There is only hard to change the languge to our prefer one.
Thank you for the kind words! I’m really glad I could help answer your questions and get everything sorted out for you. Feel free to get back to us anytime. :) - Jessa
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