ADCO Hearing Products review for Referral Candy & Affiliate
Sept. 21, 2022
We couldn't even get through the setup, which should have been the easiest thing to do. The email templates don't work like any WYSIWYG system I've EVER seen, and you're obligated to find an outside developer to do very simple tasks like fix the mandatory social icon links that are in the default template. Their customer service leaves a lot to be desired, and since we couldn't get past step 1, I can't review the actual platform performance. With our poor experience, I would NOT recommend this to anyone. There are multiple other options out there, and we've been able to get an alternative all setup and running in less than 10% of the time spent fighting with the ReferralCandy platform.
Hi Abby, I'm sorry the set up experience wasn't to your expectations. I agree that our developer mode can be tricky, and your detailed review will help us make a better product. Although our support team did try to help, perhaps we could have jumped on a call (which we do regularly) to address your growing frustration over the setup process. I appreciate you leaving us a review and thanks as well for trying out ReferralCandy! - Jaime R.
ReferralCandy: Grow with Referrals & Affiliates for Shopify