AppNavigator - Your go-to resource for the Shopify App Store
To All Apps
Refersion: Affiliate Marketing for Shopify

Refersion: Affiliate Marketing

Affiliate Marketing & Tracking Software | Refersion

Affiliate programs Direct marketing - Other Barcode scanning Marketing - Other
Developer
View on App Store

Rating

4.7

feedback

1,025

Reviews

chart

#2,772

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    15%
  • Less than a year
    46%
  • More than a year
    38%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the exceptional customer support provided by the team at Refersion. Many users highlighted the helpfulness and efficiency of customer service representatives like John, Janice, and Andre. They appreciated the quick responses, thorough assistance, and guidance received during the integration process. Users also mentioned that the support team went above and beyond to ensure a successful onboarding experience and resolve any issues promptly. However, there were a few negative reviews that mentioned concerns about the app's pricing, lack of intuitive features, and difficulties in using the software.

Highlights

Exceptional customer support and assistance from the team at Refersion
Efficient and helpful customer service representatives like John, Janice, and Andre
Positive feedback on quick responses, thorough assistance, and guidance during integration
Users appreciating the team going above and beyond for successful onboarding and issue resolution
Concerns raised in negative reviews about pricing, lack of intuitive features, and difficulties in using the software

Rating Breakdown

  • 5
    87% (893 ratings)
  • 4
    7% (70 ratings)
  • 3
    2% (16 ratings)
  • 2
    1% (13 ratings)
  • 1
    3% (32 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 8, 2024

So you get 50 conversions per month for $119 (about $2.40 per conversion). Oh, you can upgrade to a whole 200 conversions per month. And it doesn't matter what your price point is - sell a $5 product or a $500 product. That's unscalable. A real business has affiliates that are doing 50 conversions per day. Much less per month. You want to give unlimited affiliates but say "up to 50 conversions per month" - ok, so if I have 120 affiliates we're assuming less than one conversion per month? Now what kind of sense does that make?

Store

Sparkala

Using app

1 day

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 1, 2024

John did a wonderful job helping me with some issues that I was having with an affiliate and their payout! Highly recommend John!!

Store

SOBER(ISH)

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 1, 2024

We are new to Refersion and have had a ton of questions. Eugene has been my go-to and any time I reach out with a question, his response is timely, incredibly helpful and super friendly! We are expanding our program and it would not have been possible without his help and support! Thank you Eugene!!

Store

Spavia Shop

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

John was fantastic to work with during the setup process—his customer service was top-notch. Someone get this man a coffee; he’s earned it! E

Store

thepeachiespoon

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2024

I would recommend the app and the solutions provided throughout the integration. The person responsible in guiding me was very friendly, professional and always wanted to help.

Store

Turnt Up

Using app

10 days

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more