Refersion: Affiliate Marketing for Shopify

Refersion: Affiliate Marketing

Affiliate Marketing & Partner Tracking App | Refersion

Rating

4.7

feedback

494

Reviews

chart

#1,877

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    8%
  • Less than a month
    34%
  • Less than a year
    36%
  • More than a year
    22%

Reviews Summary

Refersion has received a mix of positive and negative reviews from users. On the positive side, many users praised the excellent customer service provided by the team members, such as Keith, Eugene, John, and Andre. Customers appreciated the quick responses, helpful guidance, and effective problem-solving skills demonstrated by the support team. The app was also commended for its user-friendly interface and ease of use, especially during the setup process. Additionally, users highlighted the detailed explanations and resources provided to help them maximize the platform's features. However, on the negative side, some users expressed concerns about the pricing of Refersion, stating that it is overpriced and not worth the cost. There were complaints about the lack of certain features, outdated design, and difficulties in navigating the platform. Some users also mentioned issues with the contract terms, feeling locked into agreements with high fees. Overall, while the app received praise for its customer service and usability, there were criticisms regarding pricing and functionality.

Highlights

Excellent customer service and support
User-friendly interface and setup process
Concerns about pricing and lack of features
Issues with contract terms and high fees
Complaints about outdated design and navigation difficulties

Rating Breakdown

  • 5
    87% (429 ratings)
  • 4
    7% (35 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (4 ratings)
  • 1
    4% (21 ratings)

Reviews with Text

  • 99% (490)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 11, 2025

John was super helpful!

Store

melin

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Eugene was absolutely fantastic. He went above and beyond to help us, and his responsiveness and speed in getting everything resolved were outstanding. It’s refreshing to work with a company that genuinely cares about its clients—he made sure every feature was clearly explained, never placed blame, and focused entirely on finding a real solution. We’re currently evaluating whether to continue with Refersion, and I can confidently say that this experience—and Eugene’s exceptional support—is a major reason we’re staying. Truly impressive service.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

I had a great experience with John assisting us on an urgent login issue. He was professional, understood the priority immediately, and his detailed guidance was key to the resolution.

Using app

Over 4 years

Total reviews

6

Average rating

4.7

5 / 5 Share

Dec. 3, 2025

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

John did a stellar and efficient job of quickly answering all of my questions. He deserves a cup of coffee.

Using app

Over 6 years

Total reviews

3

Average rating

5.0

All reviews

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