Refersion: Affiliate Marketing for Shopify

Refersion: Affiliate Marketing

Affiliate Marketing & Tracking Software | Refersion

Rating

4.7

feedback

1,031

Reviews

chart

#2,131

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    14%
  • Less than a year
    45%
  • More than a year
    39%

Reviews Summary

The reviews for the Shopify App are mostly positive, with users praising the helpful and knowledgeable customer service provided by team members like John, Eugene, Janice, and Andre. Customers appreciate the quick responses, thorough assistance, and friendly approach of the support team. The app is commended for its ease of use, seamless integration with Shopify stores, and efficient affiliate tracking capabilities. However, there are some negative reviews highlighting concerns about the pricing structure, limited access to affiliate marketplace, and difficulties in using the software. Some users expressed frustration with the lack of onboarding support and responsiveness from customer service.

Highlights

Positive customer service experience and quick responses
Ease of use and seamless integration with Shopify
Efficient affiliate tracking capabilities
Concerns about pricing structure and limited access to affiliate marketplace
Issues with onboarding support and responsiveness from customer service

Rating Breakdown

  • 5
    86% (889 ratings)
  • 4
    7% (70 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (13 ratings)
  • 1
    3% (32 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 3, 2025

John provided me with excellent support and service.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2025

I just got the app installed. Im excited to see what comes from Refersion. John helped with the set up, very hands on and help sort things out very quickly.

Using app

1 day

Total reviews

2

Average rating

4.0

5 / 5 Share

March 27, 2025

John helped us fix an issue we had super quickly and easily. Great customer service!

Store

Rollga

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2025

John and Erik were both extremely helpful in helping me set up my companies reversion program! Super user friendly system and the screenshots of each step really help the ease of the process!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2025

10/10 experience with John.

Using app

About 3 years

Total reviews

7

Average rating

5.0

All reviews

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