Refersion Affiliate Marketing
Affiliate tracking & management purpose-built for ecommerce .
Rating
4.7
feedback
483
chart
#2,003
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
8%
-
Less than a month
34%
-
Less than a year
36%
-
More than a year
22%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with customers praising the exceptional customer service provided by the team members, particularly Eugene, John, Keith, and Andre. Customers appreciate the quick responses, helpful guidance, and personalized assistance they received. The team members are commended for going above and beyond to resolve issues, provide detailed explanations, and ensure a smooth experience for the users. The support team's dedication to customer satisfaction and willingness to assist with various setup and troubleshooting tasks are highlighted in the reviews. However, there are a few negative reviews that mention concerns about the pricing, outdated design, lack of intuitive features, and difficulties in using the app. Some customers expressed dissatisfaction with the high costs, limited functionalities, and challenges in setting up the affiliate program effectively.
Highlights
Review RSS Feed
All reviews
Feb. 27, 2026
Keith was able to answer my question pretty fast. AND he provided me a report, which I was not expecting but am finding super helpful. So he gets 5 stars for going above and beyond my initial question!
Dec. 18, 2025
Eugene is great! All of them are awesome but they always work with me and help me create reports, thank you!
Dec. 9, 2025
Eugene was absolutely fantastic. He went above and beyond to help us, and his responsiveness and speed in getting everything resolved were outstanding. It’s refreshing to work with a company that genuinely cares about its clients—he made sure every feature was clearly explained, never placed blame, and focused entirely on finding a real solution. We’re currently evaluating whether to continue with Refersion, and I can confidently say that this experience—and Eugene’s exceptional support—is a major reason we’re staying. Truly impressive service.
Dec. 5, 2025
I had a great experience with John assisting us on an urgent login issue. He was professional, understood the priority immediately, and his detailed guidance was key to the resolution.
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