Refersion Affiliate Marketing for Shopify

Refersion Affiliate Marketing

Affiliate tracking & management purpose-built for ecommerce .

Rating

4.7

feedback

483

Reviews

chart

#1,861

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    8%
  • Less than a month
    33%
  • Less than a year
    36%
  • More than a year
    22%

Reviews Summary

The reviews for the Refersion app are overwhelmingly positive, with users praising the exceptional customer service provided by the team members, particularly John, Keith, Eugene, and Andre. Customers appreciate the quick responses, detailed guidance, and willingness to go above and beyond to resolve issues. The support team is commended for being knowledgeable, helpful, and friendly, making the experience of using the app smooth and efficient. On the negative side, there are a few reviews mentioning concerns about the pricing, lack of intuitive features, and difficulties in using the software. Some users also expressed dissatisfaction with the limited access to affiliate marketplace and the outdated design of the app.

Highlights

Exceptional customer service and support
Positive user experience
Concerns about pricing and features
Limited access to affiliate marketplace
Outdated design and usability issues

Rating Breakdown

  • 5
    87% (419 ratings)
  • 4
    7% (34 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (20 ratings)

Reviews with Text

  • 99% (478)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 27, 2026

Store

SUYYA

Using app

11 minutes

Total reviews

3

Average rating

5.0

Developer Reply

:D - Ryan, CEO

5 / 5 Share

March 23, 2026

Keith from Refersion was great!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking a moment to share this. Kudos are coming Keith's way! -Ryan, CEO

5 / 5 Share

March 16, 2026

Very good experience with my Refersion contacts especially Andre who always gave thoughtful and professional replies or solutions about my questions and requests for trouble shootings.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving a note about your team interactions, and Andre specifically. We want to deliver on your experience whenever we interact. -Ryan, CEO

5 / 5 Share

Feb. 27, 2026

Keith was able to answer my question pretty fast. AND he provided me a report, which I was not expecting but am finding super helpful. So he gets 5 stars for going above and beyond my initial question!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Our team loves to overdeliver where and when we can. So glad Keith was able to help! - Ryan, CEO

5 / 5 Share

Dec. 18, 2025

Eugene is great! All of them are awesome but they always work with me and help me create reports, thank you!

Using app

About 7 years

Total reviews

10

Average rating

4.2

All reviews

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