Refersion Affiliate Marketing
Affiliate tracking & management purpose-built for ecommerce .
Rating
4.7
feedback
492
chart
#2,151
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
8%
-
Less than a month
34%
-
Less than a year
35%
-
More than a year
22%
Reviews Summary
The reviews for the Refersion Shopify App are overwhelmingly positive, highlighting exceptional customer service from team members like John, Eugene, Keith, and Andre. Customers appreciate the quick responses, detailed guidance, and proactive support provided by the team. The platform is praised for making affiliate setup straightforward and for the personalized assistance in curating affiliate matches. However, there are a few negative reviews mentioning high pricing, outdated design, lack of intuitive features, and difficulties in setup and usage. Some customers also expressed dissatisfaction with the contract terms and the lack of responsiveness from customer service in certain cases.
Highlights
Review RSS Feed
All reviews
Dec. 18, 2025
Eugene is great! All of them are awesome but they always work with me and help me create reports, thank you!
Dec. 9, 2025
Eugene was absolutely fantastic. He went above and beyond to help us, and his responsiveness and speed in getting everything resolved were outstanding. It’s refreshing to work with a company that genuinely cares about its clients—he made sure every feature was clearly explained, never placed blame, and focused entirely on finding a real solution. We’re currently evaluating whether to continue with Refersion, and I can confidently say that this experience—and Eugene’s exceptional support—is a major reason we’re staying. Truly impressive service.
Dec. 5, 2025
I had a great experience with John assisting us on an urgent login issue. He was professional, understood the priority immediately, and his detailed guidance was key to the resolution.
Dec. 3, 2025
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