Refersion: Affiliate Marketing for Shopify

Refersion: Affiliate Marketing

Affiliate Marketing & Tracking Software | Refersion

Rating

4.7

feedback

494

Reviews

chart

#1,893

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    8%
  • Less than a month
    35%
  • Less than a year
    37%
  • More than a year
    20%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by team members like John, Erik, Andre, Eugene, Janice, and Jon. Customers highlight the quick responses, helpful tips, and efficient problem-solving skills of the support team. The app is commended for its user-friendly system and ease of setup, especially in managing ambassador relationships and affiliate programs. However, there are a few negative reviews mentioning concerns about the pricing structure, limited access to affiliate marketplace, and difficulties in using the app.

Highlights

Excellent customer support and quick responses from team members like John, Erik, Andre, Eugene, Janice, and Jon
User-friendly system and ease of setup for managing ambassador relationships and affiliate programs
Concerns about pricing structure, limited access to affiliate marketplace, and difficulties in using the app

Rating Breakdown

  • 5
    87% (430 ratings)
  • 4
    7% (34 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (4 ratings)
  • 1
    4% (20 ratings)

Reviews with Text

  • 100% (493)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Aug. 6, 2025

The frontend design leaves much to be desired — it's outdated and not user-friendly. Important features such as detailed reports are missing. Additionally, we were overcharged. There are significantly better alternatives available.

Using app

--

Total reviews

5

Average rating

4.2

5 / 5 Share

July 14, 2025

Super helpful!

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 1, 2025

quick and helpful customer support. John and Erik have been very helpful

Store

Old Row

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2025

Excellent support from John - Refersion really takes care of customers. We've been happy with the app for managing ambassador relationships for compression socks and performance apparel at mudgear.com. Thank you, Refersion!

Store

MudGear

Using app

Almost 8 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 16, 2025

John is so helpful! Thanks for the wonderful customer service.

Using app

8 days

Total reviews

1

Average rating

5.0

All reviews

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