Refersion Affiliate Marketing
Affiliate tracking & management purpose-built for ecommerce .
Rating
4.7
feedback
487
chart
#2,120
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
8%
-
Less than a month
33%
-
Less than a year
36%
-
More than a year
22%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with customers praising the exceptional customer service provided by the team members, particularly Eugene, John, Keith, and Andre. Customers appreciate the quick responses, helpful guidance, and personalized assistance they received. The team members are commended for going above and beyond to resolve issues, provide detailed explanations, and ensure a smooth experience for the users. The platform is highlighted for its user-friendly system and support for managing affiliate relationships effectively. However, there are a few negative reviews that mention concerns about pricing, outdated design, lack of intuitive features, and difficulties in using the software.
Highlights
Review RSS Feed
All reviews
Dec. 18, 2025
Eugene is great! All of them are awesome but they always work with me and help me create reports, thank you!
Dec. 9, 2025
Eugene was absolutely fantastic. He went above and beyond to help us, and his responsiveness and speed in getting everything resolved were outstanding. It’s refreshing to work with a company that genuinely cares about its clients—he made sure every feature was clearly explained, never placed blame, and focused entirely on finding a real solution. We’re currently evaluating whether to continue with Refersion, and I can confidently say that this experience—and Eugene’s exceptional support—is a major reason we’re staying. Truly impressive service.
Dec. 5, 2025
I had a great experience with John assisting us on an urgent login issue. He was professional, understood the priority immediately, and his detailed guidance was key to the resolution.
Dec. 3, 2025
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