Refersion Affiliate Marketing for Shopify

Refersion Affiliate Marketing

Affiliate tracking & management purpose-built for ecommerce .

Rating

4.7

feedback

487

Reviews

chart

#2,120

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    8%
  • Less than a month
    33%
  • Less than a year
    36%
  • More than a year
    22%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with customers praising the exceptional customer service provided by the team members, particularly Eugene, John, Keith, and Andre. Customers appreciate the quick responses, helpful guidance, and personalized assistance they received. The team members are commended for going above and beyond to resolve issues, provide detailed explanations, and ensure a smooth experience for the users. The platform is highlighted for its user-friendly system and support for managing affiliate relationships effectively. However, there are a few negative reviews that mention concerns about pricing, outdated design, lack of intuitive features, and difficulties in using the software.

Highlights

Exceptional customer service and personalized assistance
User-friendly platform and effective affiliate management
Positive feedback for team members Eugene, John, Keith, and Andre
Concerns about pricing and lack of intuitive features
Negative feedback on outdated design and difficulties in using the software

Rating Breakdown

  • 5
    87% (422 ratings)
  • 4
    7% (34 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (21 ratings)

Reviews with Text

  • 99% (483)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 18, 2025

Eugene is great! All of them are awesome but they always work with me and help me create reports, thank you!

Using app

About 7 years

Total reviews

10

Average rating

4.2

5 / 5 Share

Dec. 11, 2025

John was super helpful!

Store

melin

Using app

Almost 7 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Eugene was absolutely fantastic. He went above and beyond to help us, and his responsiveness and speed in getting everything resolved were outstanding. It’s refreshing to work with a company that genuinely cares about its clients—he made sure every feature was clearly explained, never placed blame, and focused entirely on finding a real solution. We’re currently evaluating whether to continue with Refersion, and I can confidently say that this experience—and Eugene’s exceptional support—is a major reason we’re staying. Truly impressive service.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

I had a great experience with John assisting us on an urgent login issue. He was professional, understood the priority immediately, and his detailed guidance was key to the resolution.

Using app

Over 4 years

Total reviews

6

Average rating

4.7

5 / 5 Share

Dec. 3, 2025

Using app

About 1 month

Total reviews

1

Average rating

5.0

All reviews

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