Relocate+ Order Editor for Shopify

Relocate+ Order Editor

Let customers edit orders without contacting support

Developer
View on App Store

Rating

5.0

feedback

21

Reviews

chart

#3,001

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    10%
  • Less than a month
    52%
  • Less than a year
    33%
  • More than a year
    5%

Reviews Summary

The Relocate Address Editor app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its ability to save time and reduce customer support tickets by allowing customers to edit their own shipping addresses. The app is described as a game changer that significantly improves order management processes, giving merchants more time to focus on other aspects of their business and ensuring customer satisfaction. Customers appreciate the easy-to-use interface, great customer service, and the cost-effectiveness of the app.

Highlights

Time-saving features and reduced customer support tickets
Positive customer service experience
Ease of use and cost-effectiveness
Empowering customers to self-serve address edits
Responsive developer support

Rating Breakdown

  • 5
    100% (21 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 29, 2025

Works as advertised! Fairly simple mechanics that make it easy to use but is dynamic enough that we could create a process somewhat unique to our needs. Great CS as well :)

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 27, 2025

This is a game changer, it takes care of a lot of our problems regarding order changes. Definitely gives us much more time to focus on other things and keep our customers happy.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2025

Easy to use, great customer service, and very reasonably priced. Our customers appreciate having the ability to edit their address themselves if they make a mistake. Our customer service team appreciates the time savings from making address editing self-serve.

Store

ALOHA

Using app

About 2 months

Total reviews

14

Average rating

4.6

5 / 5 Share

Aug. 22, 2024

This apps saves so much time in reducing Customer requests for address edits or order cancellations. The support team is very responsive and helpful in ensuring installing is correct for our store.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 29, 2024

Simple, solid app. Helps customers edit their own addresses. This app has decreased our customer support tickets by about 10-20% per month. The support team is responsive to any tickets and helpful when issues arise.

Using app

About 1 year

Total reviews

4

Average rating

5.0

All reviews

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