CC Relocate+ Order Editor
Allow address edits, order canceling per your customized rules
Rating
5.0
feedback
18
chart
#2,100
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The Relocate Address Editor app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for saving them time and reducing customer support tickets related to address edits and order cancellations. The responsiveness and helpfulness of the support team are highlighted as major strengths of the app. Merchants appreciate the ease of use and effectiveness of the app in allowing customers to self-serve address edits, ultimately leading to improved customer satisfaction and operational efficiency. The app's ability to integrate with other platforms like Shipstation and Mintsoft is also mentioned as a valuable feature.
Highlights
Rating Breakdown
All reviews
Aug. 22, 2024
This apps saves so much time in reducing Customer requests for address edits or order cancellations. The support team is very responsive and helpful in ensuring installing is correct for our store.
April 29, 2024
Simple, solid app. Helps customers edit their own addresses. This app has decreased our customer support tickets by about 10-20% per month. The support team is responsive to any tickets and helpful when issues arise.
Dec. 28, 2023
If you’re still manually confirming shipping addresses then you need to install this app. It’s literally saved me thousands. I dont have to pay staff to change addresses and it reduced our number of address change request tickets. The developers are very responsive and were able to move the widget around the order status page. Would recommend this app to anyone!
Oct. 9, 2023
We were surprised by the response time of the app support! We got assistance with implementing the Relocate app. Even some of the new features were released specifically after our requests. The app is working perfectly, it changes the address and the gift note. All changes are successfully reflected in the Shipstation as well! Highly recommend this app!
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