CC Relocate+ Order Editor
Allow address edits, order canceling per your customized rules
Rating
5.0
feedback
17
chart
#1,949
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
6%
-
Less than a month
47%
-
Less than a year
29%
-
More than a year
12%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising its effectiveness in allowing customers to edit their own addresses. Many merchants have reported a significant decrease in customer support tickets related to address changes, saving time and effort. The app's support team is highly responsive and helpful, addressing any issues promptly. Users appreciate the app's ease of use, cost-effectiveness, and the added convenience it provides to both businesses and customers. Some reviewers also highlighted the app's seamless integration with other platforms and its ability to streamline address updates for pre-order campaigns.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 29, 2024
Simple, solid app. Helps customers edit their own addresses. This app has decreased our customer support tickets by about 10-20% per month. The support team is responsive to any tickets and helpful when issues arise.
Dec. 28, 2023
If you’re still manually confirming shipping addresses then you need to install this app. It’s literally saved me thousands. I dont have to pay staff to change addresses and it reduced our number of address change request tickets. The developers are very responsive and were able to move the widget around the order status page. Would recommend this app to anyone!
Oct. 9, 2023
We were surprised by the response time of the app support! We got assistance with implementing the Relocate app. Even some of the new features were released specifically after our requests. The app is working perfectly, it changes the address and the gift note. All changes are successfully reflected in the Shipstation as well! Highly recommend this app!
May 10, 2023
We're a flower delivery business and people can't seem to remember to enter the delivery address at checkout, instead of their billing address. Letting customers fix their own addresses has saved us SOOO many unhappy customers and CX time / effort to fix issues. Crowd Control is also super responsive to ideas/suggestions and went out of their way to help me send address edit links in a Mailchimp campaign.
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