Relocate+ Order Editor
Let customers edit orders without contacting support
Rating
5.0
feedback
20
chart
#4,324
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
35%
-
Less than a year
50%
-
More than a year
10%
Reviews Summary
The Relocate Address Editor Shopify App has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its time-saving capabilities, particularly in reducing customer requests for address edits and order cancellations. The self-serve address editing feature has significantly decreased customer support tickets and improved overall customer satisfaction. Additionally, the responsive and helpful support team has been commended for their assistance in setting up the app and addressing any issues that arise. Users also appreciate the app's affordability and ease of use, highlighting its value for money and seamless functionality.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 27, 2025
This is a game changer, it takes care of a lot of our problems regarding order changes. Definitely gives us much more time to focus on other things and keep our customers happy.
Feb. 13, 2025
Easy to use, great customer service, and very reasonably priced. Our customers appreciate having the ability to edit their address themselves if they make a mistake. Our customer service team appreciates the time savings from making address editing self-serve.
Aug. 22, 2024
This apps saves so much time in reducing Customer requests for address edits or order cancellations. The support team is very responsive and helpful in ensuring installing is correct for our store.
April 29, 2024
Simple, solid app. Helps customers edit their own addresses. This app has decreased our customer support tickets by about 10-20% per month. The support team is responsive to any tickets and helpful when issues arise.
Dec. 28, 2023
If you’re still manually confirming shipping addresses then you need to install this app. It’s literally saved me thousands. I dont have to pay staff to change addresses and it reduced our number of address change request tickets. The developers are very responsive and were able to move the widget around the order status page. Would recommend this app to anyone!
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