CC Relocate+ Order Editor for Shopify

CC Relocate+ Order Editor

Allow address edits, order canceling per your customized rules

Rating

5.0

feedback

18

Reviews

chart

#2,100

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    44%
  • Less than a year
    39%
  • More than a year
    11%

Reviews Summary

The Relocate Address Editor app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for saving them time and reducing customer support tickets related to address edits and order cancellations. The responsiveness and helpfulness of the support team are highlighted as major strengths of the app. Merchants appreciate the ease of use and effectiveness of the app in allowing customers to self-serve address edits, ultimately leading to improved customer satisfaction and operational efficiency. The app's ability to integrate with other platforms like Shipstation and Mintsoft is also mentioned as a valuable feature.

Highlights

Time-saving and efficiency improvement through self-service address edits
Responsive and helpful customer support
Integration capabilities with other platforms
Ease of use and effectiveness in reducing customer support tickets
Positive impact on customer satisfaction and operational efficiency

Rating Breakdown

  • 5
    100% (18 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 22, 2024

This apps saves so much time in reducing Customer requests for address edits or order cancellations. The support team is very responsive and helpful in ensuring installing is correct for our store.

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

April 29, 2024

Simple, solid app. Helps customers edit their own addresses. This app has decreased our customer support tickets by about 10-20% per month. The support team is responsive to any tickets and helpful when issues arise.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

If you’re still manually confirming shipping addresses then you need to install this app. It’s literally saved me thousands. I dont have to pay staff to change addresses and it reduced our number of address change request tickets. The developers are very responsive and were able to move the widget around the order status page. Would recommend this app to anyone!

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 17, 2023

This app is amazing! Exactly what I needed!!!! Thank you soooo much!

Using app

7 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Oct. 9, 2023

We were surprised by the response time of the app support! We got assistance with implementing the Relocate app. Even some of the new features were released specifically after our requests. The app is working perfectly, it changes the address and the gift note. All changes are successfully reflected in the Shipstation as well! Highly recommend this app!

Using app

About 2 months

Total reviews

7

Average rating

5.0

All reviews

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