Relocate+ Order Editing
The reviews are overwhelmingly positive. Merchants consistently praise the app for doing exactly what they need: letting customers self-serve address edits, order changes, cancellations, and notes after checkout. A major benefit mentioned across many reviews is the reduction in customer support tickets and manual work, which saves time, lowers operational costs, and helps prevent shipping mistakes and lost shipments. Reviewers also frequently highlight that the app is affordable, easy to install, flexible, and scalable for different workflows such as preorders, crowdfunding, and delayed fulfillment. Another strong positive is the support team, especially Jason, who is repeatedly described as responsive, helpful, proactive, and willing to go beyond standard support to customize integrations or fix issues quickly. Negative feedback is limited, but a few reviews hint that setup may sometimes require some coding or customization, and one reviewer noted a specific issue with shipping charges after a free-shipping discount code that needed a workaround. Overall, the negative aspects are minor compared with the praise, and most comments frame any issues as quickly resolved by support. The dominant impression is that the app is reliable, cost-effective, and highly valued for improving customer experience while reducing internal workload.
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App does what we need and is a reasonable price. Don't think I've ever had an app team go so above and beyond to get it working as we needed! Jason was chatting with another app team to get emails all working right and he fixed the code as needed.
Tons of customization for such a lightweight and affordable app. Customer support has been fast and helpful! When we've reached out with issues, we get customized advice based on our actual setup, rather than a boilerplate answer or simply a link to docs.
CC Relocate+ has been a great addition to our Shopify store. It gives customers an easy way to update their order information after checkout, (we have preorders) which lets customers update well after purcahse and closer to the time we are shipping Also - Jason is fantastic. He’s extremely responsive, helpful, and quick to look into any questions or issues that come up. That level of support makes a huge difference - and hoenstly makes the difference between a good and bad experience Definitely recommended for any Shopify store that needs post order address changes
Absolutely vital app that works perfectly. Makes my life easier by allowing customers to make changes that otherwise my customer service team would have to make. Customers love it too! Support is super responsive. This is a no brainer.
This app does exactly what we need it to do! Allowing customers time to make changes to their order and/or shipping address before it's processed by our warehouse saves us quite a lot of cost overtime. The support is also excellent, I reached out about a feature I'd like to see on the app and they replied instantly to confirm it's on the roadmap, and even offered to fast track it for me.
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