Relocate+ Order Editor for Shopify

Relocate+ Order Editor

Improve sales & support with self-serve order editing rules
Rating
5.0
Feedback
38
Reviews
Chart
#3,813
Shopify

All reviews

5 / 5 Share
Aug. 22, 2024

This apps saves so much time in reducing Customer requests for address edits or order cancellations. The support team is very responsive and helpful in ensuring installing is correct for our store.

Store Using app Total reviews Average rating
Creepers Socks 4 months 6 5.0
5 / 5 Share
April 29, 2024

Simple, solid app. Helps customers edit their own addresses. This app has decreased our customer support tickets by about 10-20% per month. The support team is responsive to any tickets and helpful when issues arise.

Store Using app Total reviews Average rating
SendAFriend About 1 year 4 5.0
5 / 5 Share
Dec. 28, 2023

If you’re still manually confirming shipping addresses then you need to install this app. It’s literally saved me thousands. I dont have to pay staff to change addresses and it reduced our number of address change request tickets. The developers are very responsive and were able to move the widget around the order status page. Would recommend this app to anyone!

Store Using app Total reviews Average rating
Couch Haus 8 days 8 5.0
5 / 5 Share
Dec. 17, 2023

This app is amazing! Exactly what I needed!!!! Thank you soooo much!

Store Using app Total reviews Average rating
Vazymebiotech.hu About 4 hours 2 4.0
5 / 5 Share
Oct. 9, 2023

We were surprised by the response time of the app support! We got assistance with implementing the Relocate app. Even some of the new features were released specifically after our requests. The app is working perfectly, it changes the address and the gift note. All changes are successfully reflected in the Shipstation as well! Highly recommend this app!

Store Using app Total reviews Average rating
Dandelion Chocolate 18 days 8 5.0
5 / 5 Share
May 10, 2023

We're a flower delivery business and people can't seem to remember to enter the delivery address at checkout, instead of their billing address. Letting customers fix their own addresses has saved us SOOO many unhappy customers and CX time / effort to fix issues. Crowd Control is also super responsive to ideas/suggestions and went out of their way to help me send address edit links in a Mailchimp campaign.

Store Using app Total reviews Average rating
Flowers for Dreams 16 days 5 5.0
5 / 5 Share
March 2, 2023

Simply awesome! Let customers self-serve editing shipping details as they need, and the developers even plugged into our 3PL platform (mintsoft) so edits are pushed to the warehouse automatically - phenomenal app, support, service and value for money!

Store Using app Total reviews Average rating
Accurascale 9 months 32 4.9
5 / 5 Share
July 27, 2022

Relocate Address Editor has saved us and our customers so much time in address changes. It's affordable and just works. The one problem we did have Crowd control's customer support helped us with swiftly. They're friendly and this is a great app.

Store Using app Total reviews Average rating
Limited Run Games 4 months 5 5.0
5 / 5 Share
July 6, 2022

Great and useful app. Love that it's free, highly recommended. You can view an example of use at our website vampirefreaks.com

Store Using app Total reviews Average rating
VampireFreaks 3 months 8 3.5
5 / 5 Share
July 6, 2022

I ran a large crowdfunding campaign which takes months to fulfill. In that time lots of backers move which can make it a nightmare to keep addresses up to date. Relocate made it very easy by allowing backers to update their own addresses easily as many times as needed. Definitely recommend it!

Store Using app Total reviews Average rating
Mechanical Design Labs 7 months 1 5.0
5 / 5 Share
April 20, 2022

Really great app, a wonderful professional addition for every modern onlineshop for more customer service! Works great, looks good and fast friendly customer support. I can really recommend it. Thank you all :)

Store Using app Total reviews Average rating
muddler-md 2 days 5 5.0
5 / 5 Share
March 4, 2022

This app was very easy to install and works perfectly. Customer service was very helpful and quick to respond!

Store Using app Total reviews Average rating
Luke's Lobster 2 days 3 5.0
5 / 5 Share
Nov. 23, 2021

Just installed this app after continually running into issues with customers inputting incorrect shipping addresses. 10/10 recommend - this has already made a huge difference. Requires a little bit of coding, but once it's working it saves a ton of manual time updating orders and tracking down shipments.

Store Using app Total reviews Average rating
The Canadian Shield About 1 hour 3 5.0
5 / 5 Share
Nov. 13, 2021

This app should be so much more popular than it is! What an easy way to reduce support emails, and it's free!!

Store Using app Total reviews Average rating
Sage & Sill 3 days 28 4.5
5 / 5 Share
Oct. 30, 2021

This app has help reduce a lot of contacts. Our website is pre-order based and a lot of orders are old, when it comes down to paying for them the old address is present. Sending a payment request doesn't allow the customer to update the address (which I find odd). However, once they pay for it the order status page has the "address updated" button from this app. Customers are also able to update the address for this open orders via the account page which is a plus! I highly recommend this app for stores that have orders that take longer than a month to fulfill.

Store Using app Total reviews Average rating
MrMuffin'sTrains 16 days 24 4.9
5 / 5 Share
Aug. 23, 2021

I'm honestly surprised that this app is free. It works great, Crowd Control's support is awesome and super responsive.. This app is so good it makes me want to see what other apps this company makes just so I can support them. If you need your customers to be able to change their addresses, install this app now.

Store Using app Total reviews Average rating
Misha & Puff 6 days 5 4.6
5 / 5 Share
May 24, 2021

Great App! I love simple apps that work well. After running our first pre-order campaign we spend so much time updating peoples addresses. This app put the control into our customers hands and just saves time. Their development team has been easy to get ahold of and very helpful.

Store Using app Total reviews Average rating
OPEONGO 6 days 2 5.0
5 / 5 Share
May 12, 2021

It let's customers change the address of unfulfilled orders as promised Fast response from devs, I think we were one of the first stores to try the app out, and the devs fixed a bug in a few hours.

Store Using app Total reviews Average rating
Famme 26 days 20 4.1
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