Peek! ‑ Better Replay & Survey for Shopify

Peek! ‑ Better Replay & Survey

Boost sales, SEO with a heatmap & google analytics alternative

Rating

4.7

feedback

2,772

Reviews

chart

#70

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    4%
  • Less than a month
    28%
  • Less than a year
    53%
  • More than a year
    11%

Reviews Summary

The reviews for this Shopify App are mostly positive, with users praising its insights into customer behavior, helpful customer service, and ease of use. Many users appreciate the app's ability to provide valuable information on website interactions and flows, helping them make informed decisions to improve their online stores. Additionally, the quick and responsive customer support is highlighted as a positive aspect, with users mentioning specific team members who provided excellent assistance. However, there are negative reviews mentioning issues with unexpected charges, difficulties in obtaining refunds, and concerns about the app's pricing structure and transparency.

Highlights

Insights into customer behavior and website interactions
Helpful and responsive customer service
Ease of use
Unexpected charges and refund issues
Pricing transparency and structure

Rating Breakdown

  • 5
    84% (2,326 ratings)
  • 4
    11% (312 ratings)
  • 3
    2% (66 ratings)
  • 2
    1% (14 ratings)
  • 1
    2% (52 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 19, 2025

I just installed Peek! – Better Replay & Survey on my Shopify store, and honestly, I’m blown away by the accuracy of the data and the quality of the session recordings.

Using app

8 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2025

Using app

About 7 hours

Total reviews

2

Average rating

5.0

4 / 5 Share

March 14, 2025

Using app

18 days

Total reviews

1

Average rating

4.0

5 / 5 Share

March 13, 2025

Good customer service.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

All reviews

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