Peek! ‑ Better Replay & Survey for Shopify

Peek! ‑ Better Replay & Survey

Boost sales, SEO with a heatmap & google analytics alternative

Rating

4.7

feedback

2,782

Reviews

chart

#74

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    4%
  • Less than a month
    28%
  • Less than a year
    53%
  • More than a year
    11%

Reviews Summary

Peek! – Better Replay & Survey has received a mix of positive and negative reviews from users. Many users appreciate the accuracy of the data and the quality of session recordings, as well as the helpful customer service and support provided by the app. The anonymous insights into page interactions have been particularly useful for prioritizing updates. However, some users have faced issues with unexpected charges, difficulties in accessing replays, and problems with refunds. There are also concerns about the app automatically charging users even during free trials and the lack of transparency in pricing plans.

Highlights

Accurate data and quality recordings
Helpful customer service and support
Issues with unexpected charges and refunds
Concerns about transparency in pricing plans
Useful anonymous insights into page interactions

Rating Breakdown

  • 5
    84% (2,329 ratings)
  • 4
    11% (312 ratings)
  • 3
    2% (66 ratings)
  • 2
    1% (14 ratings)
  • 1
    2% (52 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 3, 2025

Great to help us understand the customer journey!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2025

just downloaded & seems to work well so far!

Using app

25 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2025

I just installed Peek! – Better Replay & Survey on my Shopify store, and honestly, I’m blown away by the accuracy of the data and the quality of the session recordings.

Using app

8 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2025

Using app

About 7 hours

Total reviews

2

Average rating

5.0

4 / 5 Share

March 14, 2025

Using app

18 days

Total reviews

1

Average rating

4.0

All reviews

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