Peek! ‑ Better Replay & Survey for Shopify

Peek! ‑ Better Replay & Survey

Boost sales, SEO with a heatmap & google analytics alternative

Rating

4.8

feedback

2,739

Reviews

chart

#63

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    4%
  • Less than a month
    27%
  • Less than a year
    53%
  • More than a year
    11%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app for its helpful customer service, ease of use, and valuable insights into customer behavior on their online stores. Many users appreciate the live chat support provided by the app, as well as the ability to track visitor interactions and improve user experience. However, there are a few negative reviews mentioning issues with the pricing structure and lack of a free trial period before subscribing to a paid plan.

Highlights

Positive customer service and support
Ease of use and valuable insights
Live chat assistance
Pricing structure and lack of free trial

Rating Breakdown

  • 5
    84% (2,304 ratings)
  • 4
    11% (311 ratings)
  • 3
    2% (66 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (47 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 18, 2024

Really solid app. We used the free version for some time, but it was so good we decided to upgrade. It's worth it. You'll learn really useful things from watching the recordings that will help you know where to improve your site.

Store

ILHAS

Using app

--

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 15, 2024

Using app

12 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

La mas completa que he encontrado, manejo facil y muy intuitiva

Using app

36 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Quick response! Great Customer service.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

This app is amazing! I highly recommend it! It helps to understand customers behavior and also what products grab their attention and it has been a true insight into helping to customize more popular type items that would have better conversion. Don was great in answering some of my questions! Support is better than most apps for sure!

Using app

1 day

Total reviews

4

Average rating

5.0

All reviews

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