![Peek! ‑ Better Replay & Survey for Shopify](https://cdn.shopify.com/app-store/listing_images/e11ad51bf63c9da4d50b72a70d0b9d07/icon/CIXdo_fp0fsCEAE=.png)
Peek! ‑ Better Replay & Survey
Boost sales, SEO with a heatmap & google analytics alternative
Rating
4.7
feedback
2,769
chart
#66
Reviews Over Time
App Ranking
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Reviews Summary
The reviews for this Shopify App are a mix of positive and negative feedback. Many users appreciate the app's features, ease of use, and helpful customer service. They find it beneficial for understanding customer behavior and improving their online stores. The positive themes include great customer service, easy navigation, insightful data on customer behavior, and helpful support. However, there are negative reviews mentioning issues with unexpected charges, difficulties in obtaining refunds, and concerns about the app's pricing transparency. Some users experienced unauthorized charges, delays in refunds, and dissatisfaction with the billing process. The negative themes include unexpected charges, refund issues, and lack of transparency in pricing.
Highlights
Rating Breakdown
All reviews
Feb. 11, 2025
The anonymous insight into page interactions and flows has been helping us choose and prioritize product and web updates.
Feb. 1, 2025
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