Peek! ‑ Better Replay & Survey for Shopify

Peek! ‑ Better Replay & Survey

Boost sales, SEO with a heatmap & google analytics alternative

Rating

4.7

feedback

2,769

Reviews

chart

#66

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    4%
  • Less than a month
    28%
  • Less than a year
    53%
  • More than a year
    11%

Reviews Summary

The reviews for this Shopify App are a mix of positive and negative feedback. Many users appreciate the app's features, ease of use, and helpful customer service. They find it beneficial for understanding customer behavior and improving their online stores. The positive themes include great customer service, easy navigation, insightful data on customer behavior, and helpful support. However, there are negative reviews mentioning issues with unexpected charges, difficulties in obtaining refunds, and concerns about the app's pricing transparency. Some users experienced unauthorized charges, delays in refunds, and dissatisfaction with the billing process. The negative themes include unexpected charges, refund issues, and lack of transparency in pricing.

Highlights

Great customer service and easy navigation
Insightful data on customer behavior
Unexpected charges and refund issues
Lack of transparency in pricing
Helpful support and ease of use

Rating Breakdown

  • 5
    84% (2,332 ratings)
  • 4
    11% (312 ratings)
  • 3
    2% (66 ratings)
  • 2
    1% (14 ratings)
  • 1
    2% (51 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 11, 2025

The anonymous insight into page interactions and flows has been helping us choose and prioritize product and web updates.

Store

JOHI

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

This app is a great!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

Great app

Using app

10 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2025

Using app

10 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

fantastica!

Store

Step Up

Using app

About 16 hours

Total reviews

3

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more