All reviews

Rating Breakdown

  • 5
    89% (33 ratings)
  • 4
    5% (2 ratings)
  • 3
    3% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)

Reviews with Text

  • 100% (37)
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1 / 5 Share

May 2, 2025

I got charged unexpected even after canceling the subscription

Store

Galari

Using app

20 days

Total reviews

3

Average rating

3.7

3 / 5 Share

Sept. 6, 2023

I just installed this app and so far so good. I can not really say more at this point in time. it is easy to install, I did a test run and it it recorded my session. I uninstalled Nope, I already un installed it. It recorded my own visits, I don't need that. There's is no way to turning it off, not that I could find any without asking for help. I am to busy, to do that. That app is not for me.

Using app

About 6 hours

Total reviews

18

Average rating

4.8

Developer Reply

You can avoid recording your own visits by excluding your specific IP, inside the settings tab. We record store admin sessions to make it easier for merchants to test the app during trial period.

5 / 5 Share

March 28, 2023

Really Awesome, just downloaded it but already shocked that this was possible all this time, wil l really help me out.

Using app

4 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! If there's anything else we can help with, please let us know.

4 / 5 Share

Dec. 28, 2022

Ein tolles Tool um seine Kunden besser zu verstehen. Kann ich jedem nur empfehlen. Tolle Dashboard btw

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 17, 2022

My favourite new app! This is so useful and customer support are quick to answer questions. Thank you.

Using app

3 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

Very pratical app, easy for integration and easy to use. I downloaded the same day and have results the same day. Thank you very much

Using app

12 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

This app gives me the information to fix the conversion problem. I am excited to see what prospects are doing on my website to find out why people are not buying.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2021

Great app that is reasonably priced and does the job of recording sessions well. Easy to delete old recordings.

Store

Kewlus

Using app

About 21 hours

Total reviews

8

Average rating

4.4

5 / 5 Share

Feb. 8, 2021

BEST THING SMOKING. tHIS IS HOW I FOUND OUT MY STORE HAD A GLITCH. tHIS IS GREAT FOR MY ONLINE BOUTIQUE

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2021

What a great app! Now I can see what my (potential) customers are doing and where they might be confused. I can really follow what they're doing: if they skip an important part of a product description, are they looking for more product photo's, if and how do they use the menu, do they really see the message on top of the screen, etc. etc. This helps me to improve the website, which of course helps the (potential) customers to make the right decisions and last but not least: it leads to more sales.

Using app

15 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Jan. 6, 2021

I like being able to see what my customers do on our website. It helps to possibly figure out why carts are abandoned.

Using app

8 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Dec. 8, 2020

Works great so far! Super excited go see what my customers look at all the time! Also like how I can watch something later if I am busy too

Using app

3 minutes

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 1, 2020

Wow! I can't believe they offer this for free! It is so helpful to see the customer's journey on my website. It helps you to find bugs and confusing parts. Totally recommend it!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2020

Really cool app to help you solver problems with your store online. Thanks for making a free plan available I appreciate that

Using app

12 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2020

INCREÏBLE. Súper fàcil de fer servir (només cal instal·lar i acceptar) i pots veure tots els moviments de les visites. Ideal per detectar punts a millorar de la teva botiga.

Using app

3 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 15, 2020

Easy to set up and use. You get a good visualisation of user behaviour on the website and can sometimes lead to very actionable insights.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 28, 2020

To be able to see where your customers go on your store is really powerful, where they pause what they read before hopefully making a purchase is great, we are now tailoring our store with more content that our customers enjoy and getting rid of some of the stuff they seem to skip over. Who doesn't like a little popcorn !!

Using app

5 minutes

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

Love this app! It's amazing to see what my customers are actually looking at really helps with my buying and designing jewellery process.

Using app

13 days

Total reviews

7

Average rating

5.0

4 / 5 Share

Oct. 16, 2020

Not too fancy but records a lot of sessions for a free app. Easy to use, you can filter recordings based on sessions you're interested in. Great, overall.

Using app

16 days

Total reviews

12

Average rating

4.4

5 / 5 Share

Oct. 15, 2020

Very very very good app, definitely records many if not all the live sessions. The feedback provided by this recording has already led to us making several changes to the template and store. This is a must have app!

Using app

5 days

Total reviews

7

Average rating

5.0