Replyco ‑ eCommerce Helpdesk
Manage email, social and marketplace customer messaging.
Rating
4.3
feedback
12
Reviews
chart
#9,243
Shopify
All reviews
Rating Breakdown
Aug. 22, 2023
The features look great on the surface but it's unclear how the automation/chat system works - so you have to setup a free trial to check that. So I authorized $350 to try everything out and nothing works. Locked out of everything in the admin panel - all the links are there but 100% of them do not work (except for the link to your gitbook manual). The support system so far is pretty awful - which is a red flag for anyone looking to purchase a good support system. Until we can actually use this, 1 star.
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