CasterHQ review for SA Request a Quote, Hide Price

The app itself is solid, but the communication with Lyla is extremely frustrating. I initially contacted support with a question and she helped right away. She immediately asked for a review, but I didn’t have time to leave one because I was still in the middle of setting up the app on my site. When I returned to the chat to ask for additional help, I was completely ignored. I sent multiple follow-up messages and received no response at all. It feels like I was simply ghosted. Her icon is green and shows shes online receiving my requests for help but no response. Very frustrating to be ignored when setting up this app.