All reviews

Rating Breakdown

  • 5
    92% (94 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    6% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 11, 2024

We have to restrict certain states and cities from ordering products due to legal regulations. The support team made it easy by letting us send them a list of zip codes to restrict and they configured numbers of them in record time. When we get updates, we just send that list to the support team and they knock it out. Plus, the app validates on the cart screen with the shipping estimator which made it prompt for zip code twice. The support team was able to reconfigure it so it prompts the user once and passes the zip to the other popup. The fast resolution to our specific needs is well worth the subscription costs.

Store

7ohplus

Using app

--

Total reviews

6

Average rating

4.7

5 / 5 Share

July 18, 2024

This app is simple to use and the support offered is first class. They quickly customised our message and the site was updated immediately.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 29, 2024

Customer Service with this app is outstanding! Really recommend.

Store

Teamac

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2024

Outstanding Support: We faced a unique challenge with our website, needing to limit local deliveries to specific areas. After several unsuccessful attempts with other plugins, we discovered this one and received outstanding support from the team. They went above and beyond to ensure our satisfaction, and the results have been excellent. We highly recommend this plugin for its exceptional functionality and support.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2024

The app delivers exactly what I was after. Customer Service is brilliant - Nghia in particular! ;-). Thanks guys

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2024

Did exactly what we needed and great customer support :D !

Using app

4 days

Total reviews

3

Average rating

5.0

1 / 5 Share

Aug. 25, 2023

Zero support after 3 days. App is buggy, refuses to load often and after 100 post codes added to the list would not let us add or save any more. Reached out to support numerous times - no reply.

Using app

2 days

Total reviews

2

Average rating

3.0

Developer Reply

Hello eStrike Canada, please accept our most sincere apologies for the inconvenience you experienced with our app. You've created 3 tickets recently and we all replied them within the day. Could you please check them again.

5 / 5 Share

Aug. 21, 2023

Great app, working perfectly for our needs. Support service was 100% effective to adapt the code/design/text exactly as we needed it in less than 24h.

Using app

13 days

Total reviews

3

Average rating

5.0

1 / 5 Share

Nov. 2, 2022

App didn't work. Gives an error message. Looks to be what I need, but I think they are out of business as well. I've been waiting on a return message for well over a month. Tried support ticket, email, and the text number they leave on their website. No dice.

Using app

16 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello Carzan Local Market, please accept our most sincere apologies for the inconvenience you experienced with our app. During the time you had reached out to our support team, the app was going through a major update. Additionally, our developer discovered that our mail server was down, causing a 1-2 week time period where we could not receive support request emails. It has since been fixed and I can personally confirm that we can receive support request emails. If you would like to give us another chance, please reach out to our support team at [email protected] for a one month free trial. Again, we would like to apologize for this inconvenience. Thank you very much for your understanding. - Easy Shipping Restrictions

2 / 5 Share

Nov. 2, 2022

Great app but I think they have gone out of business. I have tried to contact customer support for over a week now and get no answer.

Using app

Almost 2 years

Total reviews

8

Average rating

4.6

Developer Reply

Hello TierraAbode, please accept our most sincere apologies for the inconvenience you experienced with our app. During the time you had reached out to our support team, the app was going through a major update. Additionally, our developer discovered that our mail server was down, causing a 1-2 week time period where we could not receive support request emails. It has since been fixed and I can personally confirm that we can receive support request emails. If you would like to give us another chance, please reach out to our support team at [email protected] for a one month free trial. Again, we would like to apologize for this inconvenience. Thank you very much for your understanding. - Easy Shipping Restrictions

5 / 5 Share

Feb. 23, 2022

Ian was awesome, he customized a solution to my needs based on the shipping restrictions. tested everything it works as advertised. highly recommend easy shipping restrictions and customer support is fantastic.

Using app

About 2 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Dec. 22, 2021

We have a very limited local delivery area and have had many issues with people outside this area ordering. This app solved it for us. Support is super friendly and helpful. Thanks!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2021

Great app and the customer service is awesome - cheers ian! Also multi language is possible via service. Thanks a lot!

Store

Priobio

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2021

App is great. Ian is an absolute legend. He is helpful, knowledgeable, and friendly. Awesome support when integration isn't smooth. :)

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

When I first downloaded the app it was not compatible with my theme as my theme is quite new. I contacted the support and got it fixed in no time. Great response time and Ian was super helpful.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2021

Fantastic app and Ian has been so very helpful going out of his way to customize this to our requirements. Definitely recommend this.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2021

Great app, does what we were looking for. Ian was extremely helpful and replied super fast ! Thanks for that ! Future functionalities could be to be able to change text displayed directly from backend ;) Thank You Ian

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

Not only do I love this app but the customer service I received was incredible ! Can not thank Ian enough for his help !

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

This app is super easy to integrate and manage, even for a non-coder like myself! Plus, Ian and his team are SUPER helpful and truly go above and beyond to make sure you are all set and everything works smoothly. Can't recommend them enough!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2020

This is a terrific app, and the customer service is amazing! Ian was extremely collaborative and responsive to all of my questions. Thank you for the great work!

Using app

16 days

Total reviews

1

Average rating

5.0