All reviews

Rating Breakdown

  • 5
    92% (36 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (3 ratings)

Reviews with Text

  • 100% (39)
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1 / 5 Share

Aug. 25, 2023

Zero support after 3 days. App is buggy, refuses to load often and after 100 post codes added to the list would not let us add or save any more. Reached out to support numerous times - no reply.

Using app

2 days

Total reviews

2

Average rating

3.0

Developer Reply

Hello eStrike Canada, please accept our most sincere apologies for the inconvenience you experienced with our app. You've created 3 tickets recently and we all replied them within the day. Could you please check them again.

1 / 5 Share

Nov. 2, 2022

App didn't work. Gives an error message. Looks to be what I need, but I think they are out of business as well. I've been waiting on a return message for well over a month. Tried support ticket, email, and the text number they leave on their website. No dice.

Using app

16 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello Carzan Local Market, please accept our most sincere apologies for the inconvenience you experienced with our app. During the time you had reached out to our support team, the app was going through a major update. Additionally, our developer discovered that our mail server was down, causing a 1-2 week time period where we could not receive support request emails. It has since been fixed and I can personally confirm that we can receive support request emails. If you would like to give us another chance, please reach out to our support team at [email protected] for a one month free trial. Again, we would like to apologize for this inconvenience. Thank you very much for your understanding. - Easy Shipping Restrictions

1 / 5 Share

Jan. 21, 2019

App didn’t work. I have installed it twice, contacted the support, they said it was fixed but it never worked.

Using app

About 7 hours

Total reviews

1

Average rating

1.0

Developer Reply

Sorry to hear about your issues with installation. I had a bug that was impacting some merchants but this is all fixed up now. I've reached out to you since then (March 5, 2019) but haven't heard back. Feel free to get a hold of our support and we can definitely help you get Easy Shipping Restrictions installed and configured. Thanks!